Not only is this place extremely overpriced, they are scam artists. I signed up for a one year membership on a tiny little handheld device in-person. Didn't get any papers to read or have for my records. They hide in the fine print that your membership will "auto-renew" after the contract expires. Extremely deceptive. I've been being charged for a few years of membership and just realized. They also make it not only extremely difficult to cancel membership but also charge you to cancel! What a racket! Check out their Better Business Bureau ratings: it's one star with dozens of complaints about this same issue. Now Eric the manager is dodging and not returning my calls. Despicable. BEWARE!!!

Great equipment and wonderful/clean facilities but after going here for years (since gold gym days) my view of the gym has been progressively going down. The 2 biggest things that burn me are the following: 1. The high-school staff in the front are typically talking to each other, sitting on the counter or simply just checked out. It is rare that I receive a greeting upon entering or leaving the gym. When I do, it is typically a soft/quiet and forced hello or hi. Not the end of the world but this has been an ongoing issue. 2. Masks masks masks. No enforcement of the mask policy. As someone who has lost 2 family members to COVID it makes me upset to see such a disregard for one another at the gym. They claim that they check for Vax proof but for me all that was was a simple "are you vaxed?" "Yes I am" "ok thanks" . No one even asked to see any proof?! Another defense I hear is "we are not staffed to check members all day on the masks". This too is a load. I am watching staff members talk to gym members with no mask daily (5 days a week since I don't go EVERY day) They also wave or walk right past people who have no mask. Very upsetting. As I said. Equipment wise. The gym is great but the rest needs improvement. All what it takes in my opinion is someone who is a bit tougher in management to have the guts to check the staff for acting a bit more professional and to ask the staff to have the courage to ask people to wear a mask. 3/5

Staff lied about membership details and told me I could sign up for just 1 month. Now they act like they never said that and the manager didn’t even attempt for a second to be understanding. I am very surprised by the behavior of the staff. Don’t do business here these people will screw you over the first chance they get. Update: bank determined that they did the f word and they had to give my money back

I have been a loyal member of 425 fitness for a long time, but I am sad to say that I have to leave this gym. This gym used to be my favorite place to work out and watch my sport teams, the mariners and Seahawks, on the TV. It was a fun and motivating experience to lift some iron while cheering for my team. But then they changed the TV channel to some boring tiktok or Instagram reels of people doing athletic stuff. They said it was because people were sitting on the equipment too long watching the TV, but I don’t see any difference now. The only difference is that I can’t watch my mariners and Seahawks anymore while getting a good pump on. I was extremely disappointed by this decision that ended a 15-year tradition. Another thing that saddens me is that I have to pay a lot more for my membership now. I was paying the same rate as I joined many years ago, which was a great deal for me. My rate was set in stone and never changed until this upcoming month, where everyone’s rate is going to be the standard $80 price. Now I understand that 425 fitness is an extremely clean gym with new equipment every other week and projects to improve the gym are always going on. I also understand that it is 2023 and inflation is happening. But I wish they could have made some sort of compromise for people who were paying their original price. It is outrageous that some people are paying 2-5X as much per month and they can’t even meet in the middle somewhere. I understand that times are tough, especially in this current day and age, and that they need to keep up with the exceptional clean and good equipment they have. But I can’t afford to pay around $950 a year to just go to the gym. 425 fitness has been more than just a gym for me. It has been my comfort zone, where I have gone through so many different stages in my life. I loved 425 fitness and what it is, but I have to say goodbye to it now. I have watched many memorable seahawks games here, like when they won the Superbowl and Richard Sherman’s tipped ball. I have also seen the mariners well... play underwhelming baseball through the years. I have gone through the highs and lows of my life here, from breakups to graduations, from marriages to divorces. 425 fitness has always been there for me from 5am-11pm. With a pit at the bottom of my heart, I am sad to say goodbye to the gym that meant so much more to me than just a gym. I will always appreciate the friendly staff they have always employed throughout my years here. I wish I could take them with me to the next gym I will be going to, but unfortunately I have to leave them, and my fantastic memories at 425 fitness behind. I will always love 425 fitness, even though I have tears of sadness running down my face as I am typing this. 425 fitness will always be my gym at my core.

The staff here is usually friendly but not tonight. The gym closes at 6 PM, we walked in at 5:15. After stacking wood for 6 hours and driving 3 hours, we wanted to get a quick workout and sauna in before close. Instead of your usual “hi” or a smile we get greeted with a snappy “You are aware we close in 45 minutes right?” Didn’t appreciate the rude greeting at all. Yes, we are aware you close in 45 minutes but don’t you think a workout can be done in that time? Maybe don’t work the closing shift snappy pants.

This is a good quality Gym. Nice facilities, nice staff, great place to work out. My only gripe is they've gotten pretty lax with their mask policy. Every day ~50% of the patrons seem to either be maskless or not wearing one properly. My membership is month-to-month through my employer and if the problem gets worse I'll probably switch to another gym & cancel my membership here.

I have been going to this gym for several years. Staff has been tremendously helpful, kind and knowledgeable. The facility is clean and well kept. The salt water pool is why I chose this gym over others. The water is better on your hair and skin as apposed to a chlorinated pool. Pool users have great etiquette and are good people who will usually offer to let you share their lane if they see you are waiting to swim laps. This gym seems to be used by friendly everyday people who just want to keep or get healthy. No gym ponies who are just there to be seen. I see people who have made friends at the gym and enjoy encouraging each other and having a chat around the machines. All in all best gym and vibe I have ever had at a facility.

The music is SO LOUD! SOOOOOO LOUD! I really enjoy this gym but the music alone makes me want to leave. Sounds picky, and kinda is, but I like to workout to my own music so I have nice noise cancelling and can still clearly hear it unless my music is turned all the way up. It’s just too loud

Posting this from a burner. Been a long time gym goer here. Great service, clean facilities. You pay a premium for a nicer facility which makes sense. The issue that has near ruined this gym is the TV’s with display of constant short-form media. I go to the gym to escape this media from my phone, but now it’s been plastered on the wall. I’ve spoken with other regular gym members from when they agree. The content is brain rot and parasitic. Go back to having a game on the TV or plain turn them off.

Staff including the manager and billing team are extremely rude and impolite. The gym is ok but good luck if you need any other information from people working here. I attest to the contents in the below reviews about wrong membership details, refusal to take ownership, intimidating staff, decline in quality etc.

This gym has something for everyone, from squat racks with deadlift platforms to cardio and cable machines, even a hot tub, saltwater lap pool, sauna, and steam room. I joined through a partner plan with my employer, so it is worth checking to see if your company has something similar.

I’ve been a member here since December of last year. This is a trustworthy review. Is the gym perfect? Not all the time, but is close to being perfect. The pool was closed for over a month for maintenance - waiting for parts to arrive from Italy, something out of their control. Most recently the heater in the pool wasn’t working. However, the management ensures that the things that are broken, get fixed and not stay broken. Things break - that’s just a fact of life. What they do next and the resolution time is what counts. What could help is letting members know upfront at the desk that something’s broken, rather than walking in, getting ready, taking a shower, getting one foot into the pool only to know that it is ice cold water. That was not a pleasant experience. I would rate the pool a 9/10, the Jacuzzi 10/10, the steam room 10/10, the sauna 10/10, the showers and dressing rooms 10/10. The gym equipment 20/10 (yes a 20 on 10 because it is that good!). The staff at 425 Fitness Issaquah have skills you cannot teach a person. Coming here after a long days work feels like coming home, where you are warmly welcomed with smiles and where people know your name. It’s not important that they know my name, but it goes a long way in making me feel welcomed at the gym. The staff are kind, polite, helpful and welcoming. The facilities they’ve got at this gym is unparalleled. I’ve met folks who have multiple gym memberships, who’ve been coming here for many many years. They choose to drive over 1 hour to 425 Fitness Issaquah, just because they like the gym that much! The staff would receive a 100/10 (Not a typo - a hundred on ten). A special note of appreciation to Robby. He is all the good things about this review and much much more! He sets the customer service bar HIGH, and raises it for all he works with. He’s got a super bright future ahead of him! I am absolutely grateful to be a member of 425 Issaquah. If you’re on the fence about joining here, come in, ask for a trial. You will not regret it.

Bunch of cheaters! They increase the price and my card was charged just a day ago and I tried to cancel membership and they would ask for another monthly payment. What a nightmare this place has been! Owner John Himlton is uninterested in keeping members happy and have bogus policy. I have been member since over 17 or 18 years and wouldn't go back. Be Aware of these people!!!

This quality of this gym has been decreasing with each passing year. A year ago I was paying $59/month to be a member here and now the price is $99/month -- will not be continuing my membership because of it. For worse quality too. I hope they lower the prices. They constantly nickel and dime everything. A real shadow of its former self, Gold's Gym.

I’ve never had to request anything from the front desk before, but the non-stop metal/rock music they were playing tonight was so loud & distracting. I asked if they could change the music back to their usual or at least just turn it down a little. The guy up front just kinda laughed and said they were gonna close soon anyways. The staff is usually super friendly, so not sure what was up tonight or why the music was insane. There’s also other reviews here about the loud music, so definitely don’t come here without your headphones. I regret forgetting mine today and their dude made me feel weird about saying anything in-person.

People can be so picky when it comes to gyms. As they should. Personal I love this gym. The staff is friendly, respectful and remember my name. The trainers are knowledgeable and kind. Eric (the manager) has created an environment that is welcoming and motivating. As a lady if feel safe and know the staff is working to make sure everyone feels safe. I’ve only been to the issaquah location but I love it.

Great little gym and affordable price with little jacuzzi and 2 saunas. 70$ per month u get gym swim pool and these two. Would recommend here to anyone who loves water on the eastside

I joined the gym a week back and honestly the best gym I've worked out till date. You can easily workout on a busy Monday evening without any wait for racks. The staff is very friendly, steam and sauna room is too good

Nice facility, clean, and welcoming. Lots of different equipments. You have a lot of choice and don't need to wait for your turn. I am new and have only been to Zumba classes. Good instructor! Towels, shampoo, conditioner, lotion, q-tips, and cotton balls are provided. Weekdays at midday are not crowded.

Not often you find a place where the owners put money back into the business, but that's what you get here. Place is constantly being renovated with new machines added. The gym itself is well maintained and clean, I've tried other gyms in the area but this place is unbeatable for the price. I'm convinced that those complaining have just not been to other gyms

Update to the review. They updated their computer systems and fixed my issue. Moving to 5 stars, love this gym The gym is great but they don't maintain their computer systems so my badge won't scan and I can't get in until they check my account and ultimately verify I am a paying member. Not being able to just walk in, scan my badge, and work out is a terrible experience. After 2 months of repeated requests for them to update my account, still nothing done. Love the gym but the staff don't care much about the members.

Front desk is basically freaking useless. I joint like 6 month ago and brought 2 months later my husband to join. Somehow we’re now at a family account in which i was the primary and he is secondary member. I quit and canceled my membership because i dont wanna drive half an hour to the gym anymore- for the life of it they are to stupid to make my Husband the primary member after i left and now he gets stopped every so often on the trainingsfloor stating that his account gets canceled because he isn’t the primary. Hahahahaha the best thing was today when i was in the gym to actually rejoin because i still go often with my husband with a guestpass and they said i could NOT join because he didn’t know how to switch me from inactive member to active. They gave me a business card to call and asked with was just the number of this one general manager that doesn’t give a ** anyways.- TRAIN YOUR STAFF!

Great management, friendly staff, good facility with a variety of options. Members are friendly and hardworking. Always fun getting a workout in here.

Went to the Issaquah gym for a quick work out while visiting the area and could not be more happy with the experience. Awesome staff who were incredibly helpful and accommodating, great quality equipment, nice atmosphere, clean facility. I would recommend this gym to anyone.

Top notch gym! Clean and great equipment. Sean + Anthony + Jodi are also super friendly and professional. Highly recommend.

Excellent gym! 425 in Issaquah has it all. Love the steam room and sauna. The hot yoga classes are wonderful. The staff and class instructors are all so nice! Highly recommend this gym!

I travel all over North America for work and finding a local gym is first on my to do list. 425 Fitness was well equipped, clean and the staff welcomed me and my workmates like we were long time members. Thoroughly recommend.

I visited 425 Fitness in Issaquah. This pace is really amazing. Front desk person, Jack was super friendly and helpful. the Manager helped us feel welcome too. The Body JAM class was over the top! Thanks Tawny. She helped us to keep working out, dancing! by making it so fun and do-able. You have to try this gym and definitely Body JAM!!!! Thanks!