VIO Med Spa image

VIO Med Spa

Facial spa Skin care clinic Medical spa Health and beauty shop

😠 My experience at ViomedSpa with aesthetician Brittney Sawyer and the management was nothing short of a nightmare. I visited the spa for a chemical peel treatment, expecting to be provided with detailed information about the procedure and proper post-recovery care. Unfortunately, this was far from th... People often mention amazing, experience, facial, skin,


Address

13820 Old St Augustine Rd, Jacksonville, FL 32258, United States

Website

www.viomedspa.com

Contact

+1 904-454-8010

Rating on Google Maps

4.80 (96 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 3 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: amazing (11) experience (8) facial (8) skin (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 varun m. 6 months ago on Google • 4 reviews
    My experience at ViomedSpa with aesthetician Brittney Sawyer and the management was nothing short of a nightmare. I visited the spa for a chemical peel treatment, expecting to be provided with detailed information about the procedure and proper post-recovery care. Unfortunately, this was far from the reality I encountered. From the very beginning, I felt ill-informed about what to expect during and after the chemical peel. The aesthetician, Brittney Sawyer, failed to adequately explain the treatment process and its potential side effects. As a result, I went into the procedure with a lot of uncertainty and anxiety, which should never be the case in a professional spa setting. Fast forward more than a month, and my face is still suffering from the aftermath of the chemical peel. My skin is visibly burned and damaged, and I am deeply concerned about the long-term effects of this treatment. I reached out to aesthetician Brittney Sawyer for guidance and assistance in restoring my skin to its normal state. Unfortunately, my attempts to contact them have been met with utter silence. The complete lack of responsiveness from the aesthetician has left me feeling abandoned and helpless in this situation. This entire experience has been incredibly frustrating and disappointing. I expected a reputable establishment like ViomedSpa to prioritize customer care, safety, and effective communication. Regrettably, my experience has been quite the opposite. I would strongly advise anyone considering their services to proceed with extreme caution, as my ordeal serves as a clear warning that they may not have their clients' best interests at heart.
    2 people found this review helpful 👍

  • 5/5 Bear K. 9 months ago on Google • 3 reviews
    I had the honor of Gigi doing my lips & I could not be more obsessed!!! I’ve searched high & low looking for someone who understands I want a more enhanced natural lip but also full of volume and to say that she absolutely nailed it would be an understatement. She has a true eye for beauty & I felt absolutely no pain which is an amazing plus. No doubt she will be THE lip injector in Jax & I cannot wait for my next session! Thank you so much to Vio & especially Gigi for how happy you all have made me!
    2 people found this review helpful 👍

  • 5/5 R W. 1 year ago on Google
    Liz is a true artist and expert at what she does! I have been getting Botox for 10 years, and this is hands down my best result. She took the time to listen to my concerns and devised a plan to avoid drooping eyebrows (which I usually have Every time). She’s amazing and has a way of putting you at ease throughout the procedure. The ladies at the front desk are also incredibly helpful and welcoming! I will definitely be going back!
    2 people found this review helpful 👍

  • 5/5 Mackenzie A. 2 years ago on Google
    Could not have loved my experience at VIO more!! I saw Lana to get some lip filler and she was amazing. I have had my lips done before and I can truly say this was the most professional, painless, warmest and best experience I have had. I love that she educates her patients on long term goals and is conservative with how she injects (thats key!) to give the best outcome//look! The front desk staff, the manager and Mona were just beyond sweet-- truly felt like such a treat of an experience. I cannot wait to get back and get a facial. 5 stars for sure!!
    2 people found this review helpful 👍

  • 5/5 Brianna B. 6 months ago on Google • 11 reviews
    Brittany was awesome! I had a hydrafacial and she spent a lot of time on the facial. Explained the products and customized the facial for me. Would definitely recommend!
    1 person found this review helpful 👍

  • 5/5 Lindsay B. 10 months ago on Google • 28 reviews
    Tessa is amazing and she really listened to what I was wanting. I’m happy with the results. I’m so happy that I’m signing up for a membership so I can get the max results I’m wanting with my skincare and treatments. I’ve been to a few other places and I’m appreciative for a good service and people who listen. Thank you Tessa.

  • 5/5 Gona R. 1 year ago on Google
    My sister and I had such amazing experience at V/O! We traveled from Texas and we were treated by Liz for a Full Dysport Treatment, she had such gentle hands! My sister also got lip filler done by Liz. She was so knowledgeable and answered all of our questions as it was our first time getting tox! She made us both feel super comfortable during the process! Everyone we met were so sweet & we will definitely be back!
    1 person found this review helpful 👍

  • 5/5 Katrinna P. 1 year ago on Google
    I got a facial here with Miranda & it was 10/10! She is so professional, kind, knowledgeable, & honest. Thank you V/O!
    1 person found this review helpful 👍

  • 5/5 heyKerrieAnn 3 months ago on Google • 14 reviews New
    Liz is an extraordinary gift to the world of aesthetics and one of the top injectors in the business thanks to her intelligence, professionalism, and artistic talent! Shout out to Brenda who is also highly professional and so sweet!! She makes you feel so special and helps calm any nerves.

  • 5/5 Olivia M. 6 months ago on Google • 7 reviews
    I got a syringe of restylane kysse in my lips for the first time in February with Elizabeth and she was amazing! She was so friendly and knowledgable, I have sensitive skin and I’m typically very sensitive in general and she was super helpful and made the experience really great!!

  • 5/5 Jacqueline R. 11 months ago on Google
    I had the pleasure to get the best facial of my life from Ms.Acsa. Her touch was so gentle it put me to sleep. Not only was my skin glowing after the facial…My skin was so soft. My skin is still glowing after my facial and it’s been two weeks. Everyone is asking if I got Botox bc I look so good. I tell them it’s just a good facial by the one and only Acsa. I also want it to be known that the spa is very clean and peaceful environment.

  • 5/5 Mya C. 7 months ago on Google • 2 reviews
    My favorite med spa in Jacksonville! They take great care of me and make sure all of my needs are met. Liz and Sofia are amazing!! And Alexa always is the kindest. Will return soon.
    2 people found this review helpful 👍

  • 5/5 Reaverlin N. 11 months ago on Google • 2 reviews
    I don’t normally post Google reviews but for this one I just had to make an exception! I had the amazing Tadia for my first hydrafacial and let me tell you how amazing it felt! Not only was she super nice, friendly, informative, as well as being drop dead beautiful she just had an overall great personality. I did not feel uncomfortable nor intimidated by the whole process! She helped guide and inform me every step of the way and obviously I just had to get a membership and be back for more! I have also recommended this to a couple of my friends! So grateful for her and the whole team!
    1 person found this review helpful 👍

  • 5/5 Marianne T. 6 months ago on Google • 2 reviews
    Liz is absolutely wonderful. She is so kind and patient. My lips look amazing!
    1 person found this review helpful 👍

  • 5/5 Melissa Z. 1 year ago on Google • 2 reviews
    I love VIO and have been a member since they opened. Liz does my injections and does a wonderful job! Not only are her injections flawless, she listens and is well educated on what exactly makes sense for your face. I love her honesty, she’s always transparent about the end result and how the injections fit with your face. She’s amazing! She’s knowledgeable, calming, great attention to detail and is the best! I highly recommend Liz and VIO!


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