1/5 Erin O. 1 year ago on Google
Update:
The
owner
has
contacted
me
and
generously
offered
to
cancel
my
membership
and
waive
the
$31
fee
for
doing
so
as
well
as
remove
the
$31
that
I
owe
for
the
month
of
September
for
a
membership
I
was
told
was
canceled
as
long
as
I
remove
my
negative
review
and
provide
proof
of
doing
so.
I
guess
there
is
still
a
miscommunication
between
workout
anytime
and
myself.
I
received
an
email
from
the
owner
stating
they
would
NEVER
ask
a
member
to
contact
the
billing
company
to
cancel
and
that
if
I
wanted
to
cancel
my
membership
I
should
have
came
in
person
to
do
so.
Which
is
EXACTLY
what
I
did.
In
January
of
this
year.
I
was
told
by
the
employee
at
that
time
that
I
had
to
call
the
billing
company
to
cancel
and
he
wrote
down
their
number
on
a
business
card
and
handed
it
to
me.
So,
I
did
follow
protocol
for
canceling
and
was
instead
given
misinformation
by
an
employee
that
I’m
guessing
wasn’t
trained
properly
and
here
I
am
still
trying
to
cancel.
I
spoke
to
the
billing
company
on
the
phone
again
earlier
this
week.
They
sent
me
a
link
to
cancel,
but
when
I
click
on
it,
I
get
redirected
and
told
that
link
doesn’t
exist.
Generously
giving
one
star
because
zero
stars
isn’t
an
option.
I
started
a
membership
there
solely
for
the
purpose
of
using
their
tanning
beds
prior
to
my
wedding
in
March
of
2021.
After
my
wedding
I
was
lazy
and
didn’t
cancel
my
membership
for
many
months,
which
I
blame
on
nobody
but
myself.
Finally,
around
January
of
2022
I
tried
to
cancel
my
membership.
I
was
told
I
had
to
call
their
billing
company.
I
did
and
was
told
my
membership
was
canceled.
Five
months
later,
I’m
still
getting
charged.
I
called
Workout
Anytime
multiple
times
trying
to
make
contact
with
the
manager
(I
was
told
her
name
was
Des),
she
couldn’t
be
bothered
to
ever
return
my
call,
but
she
did
eventually
email
me
saying
she
canceled
my
membership.
I
responded
asking
her
about
a
refund
for
the
months
since
I
was
told
it
was
originally
canceled.
She
never
responded.
So
now
here
we
are,
it’s
almost
October
and
I’m
still
getting
charged
every
month.
Workout
anytime
says
I
have
to
cancel
through
the
billing
company
and
the
billing
company
says
I
have
to
cancel
through
Workout
Anytime.
So
if
you
are
considering
joining
this
gym
make
sure
you
want
to
remain
a
member
forever
because
that
seems
to
be
the
only
option.
I’ve
been
paying
for
a
monthly
membership
for
a
solid
year
and
a
half
for
one
month
of
tanning
and
not
sure
I
see
an
end
in
sight
anytime
soon.
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