Very bad hotel. We were here for two days. The room, bathroom and bed were clean. But, I had to call the reception at least 5 times and go and meet them in person to get a towel. We got the room in front of the swimming pool which looks good but they are having pool parties with alcohol until early morning. Very noisy. There were big noises coming from the pool and noises from people in the rooms shouting at people in the pool to stop shouting. It was a mess. And, in the morning we had to woke up to a lady shouting near the pool and when we look outside to see what happen, there was a dead guy floating on the pool and police people with their yellow lines. Worst experience ever.

Clean and cozy hotel close to the railway station in Jaffna. The staff were very friendly and helpful. Room was well equipped. Their restaurant was amazing. Loved the mango ice cream. Highly recommended.

No bed cover, The room condition was not that much great. Washroom wasn’t not in good condition. Water outlets were poorly maintained. I asked them how to order the food or contact them receptionist said you have to come down.(there is no telephone)Even we ordered the meal, we need to remind them twice to get it... WiFi was not provided They just say yes, we will look at, but it was not fixed. We, by considering our recent stay there, it is better to avoid booking this GreenGrass Hotel.. Strongly not recommended.

I recently visit to jaffna for two nights. I stayed green grass hotel room prices are reasonable. Facilities are basic but staffs were tried their best to make our stay excellent. You can't find a hotel near by jaffna with pool, bar and restaurant with this price.

Room was fine,but there is no hot water in my room. Both day's we had cold showers and we complained to the front desk,but they never fixed it.

The bed was clean (kind of) so that was good, but when it came to the bathroom… The shower was missing a door and it was full of mosquitos. The fuse box had fell off and dangeled in some cables. At least no dead guy in the pool:)

Very bad service and staff. Food also corked. Swimming pool also never clean. I never seen like this dirty hotel in my traveling life. My client also totally disappointed. wash rooms sooo dirty with bad smell.Because they showing another picture on google but thats not truth. I will recommend to ananyone dont go to this hotel.🤮🤮🤮🤮🤮🤮

A hotel with all facilities located in the centre of Jaffna city. The room facilities are in the best condition. It is commendable how the management has worked to provide clean and delicious food from the cafeteria. The staff is also disciplined and friendly. The prices are also very reasonable. My best wishes to GREEN GRASS HOTEL!!!

It's behind the Valampuri Hotel. They aren't maintaining enough the ambience is not comfortable. No taste in their foods. They served Hot Butter Cuttlefish it was full of oil and no taste neither quality. Service is fine. You can have alcohol there. Prices are little higher than the average prices. Not recommendable.

I have stayed in this hotel few years ago. We went for dinner, we walked to the hotel from where we stayed. It was about 1.2km. They have opened a new section, where we had dinner. It was very spacious, can accommodate a large number of people. We ordered their special crab curry, and it was amazing. The service was a bit slow because we were in the 2nd floor. But the food was really good. The price for 8 pax was only 19K and it was reasonable for the amount of dishes we ordered.

Stayed one night. Walking distance from railway station . Good for someone looking for a budget hotel. Room ac was perfect . Cleanliness is matter of concern . Linen not clean. Changed on our request . Room service staff english knowledge is zero. However they are very obliging and attended all our rerequirements. Meals are offered in their new restaurant valampuri in the same building . Meals are average quality . Edges of plates are broken.

Reasonable price for rooms. And delicious food. And it is located in Jaffna town, it is suitable for everyone.

The staff was helpful to us when we needed anything and they were really understanding and helpful with carrying our bags. The only issue we had was the cleanliness; there was so much dirt on the walls; all are sheets needed to be changed before we even used them and also the whole place smelled like a public bathroom that was just freshly used. The rooms themselves would have been AMAZING if it wasn’t for those things. The air conditioner was nice. But not the cockroach. I see amazing potential for this place

This hotel is located in the center of jaffna. Delicious food. Good customer service. Everyone can go there. Very quiet private rooms. Good management. Very good environment. Parks are also here. 2 gates lead here and one is opposite Jaffna railway station. The next hospital road junction will connect the route. A very wonderful place to stay here. Rooms are also available here.

The location is best and a nice swim pool. I visited this place with family and room is big enough and bath room as well. But the cleaning is really really bad. Sheets and towels are must be trough in garbage obviously. Staff needs a good training in cleaning and service. I had to ask many times for a simple thinks here. I don't know there are many bad reviews with cleaning but still no one focus on this thinks. Bath room smelled like a public bath room...still prices are standard and not valued for price. Foods are delicious but spicy..... Owners you have a nice place but don't spoil the place.with small things please. change the old sheets and towels and battery in all the remotes..check the bath rooms and many many cleaning to do..because I'm telling this as a hotelier too.

Booked room for 2 days and paid in full but had to check out and leave in a day. Hotel refused to refund the amount for the second day, even though most rooms were empty without bookings. Hotel cares little about customer satisfaction than to make profit.

We had organised a school gathering in one of their 50 peopl capacity halls. The external stairs were very difficult to climb and there was no lift. The air conditioning DID NOT WORK at all. The trip switch was going with the slightest addition of a photographic light and the people just didn’t seem to care about any of this. When you asked them something, they would stand with a blank expression and would do nothing about anything. Very bad service and very bad hall. Food was also bad. Nothing tasted good and the curries were full of bones. The toilets and the sinks where we had to wash our hands were filthy. It’s actually a health and safety issue. We had a few uncomfortable hours with intense heat and would never ever go back there again nor would recommend it to anyone. Would give a negative ten( -10) if I could

thank you for your good service we enjoyed our stay comfortably for 5 nights. The rooms we booked were good value for money had hot water, ac, good indian restaurant,reasonably clean, no issues.

Very nearest convenient place if you're traveling from the Jaffna railway station, it's all about 500m from there, Rooms are not clean at all and linens are not comfortable, some of them were teared, Bathroom is worse, the bad odor coming though and spread all over the bedroom. Mosquito bites can be expected, not actually worth for the money that you are paid for

Rooms are in very bad condition with very old and dirty looking linens and towels . Better bring your own bedsheets and towels . No extra bedsheet or cover bedsheet on the bed. Some rooms are having very small bathroom . But very good service with food and beverages. also tasty and good quality food.

we stayed couple of days in green grass hotel. It was closer to jaffna town. Staffs were amazing and helpful room price is resonable. Restaurant we need to go to valampuri a property next to their bulding food is good. I recommended this place.

GOOD POINTS: Good Staff, Best Breakfast for Vegetarians & Vegans. Good Location. Only 5 Minutes walk from Jaffna Railway Station and 15 minute walk from the town. Affordable Room Price. Reasonably priced restaurant which is always full means no leftovers served. BAD POINTS. Worn out bed sheets, covers and pillows. Noises came from all over the place till 11pm. They are from open swimming pool and outdoor pub. Pub and Swimming pool is located in just in front of your front balcony. There is a sitting area closer to the room, where a group gathered there and had drink party till 12:30 am where management had to be told and shoo them off. I lost two days of sleep due to this at the end they left a notice not to drink in that area . I may not come here again to stay because the problems cannot be solved without breaking the structure and layout of the building. But will visit the restaurant many times.

very impressive for a non-vegetarian restaurant. Also the service was good. Came for dinner with my friends.. you can take drinks too there.. a cozy place to drink there. Great variety of menu amd all items were available at that time.. one of the finest place i have tasted in jaffna.. we are so fortunate to have this restaurant in the heart of jaffna city.. eventually, swimming pool also looked clean and rooms were super clean.. recommended 👌🏻🥰👌🏻👌🏻👌🏻

Huge difference with pre-advance and post-advance customer care. Accommodation is not clean and food is terrible. ( please don't offer for kids at all) and smelly. Location is good but have some parking issues. Overall is no-go for next time.

It was closer to the railway station and food and the room was pretty comfortable. However Bathroom facilities and condition are below average and we hope the hotel will improve on the room and bathroom cleanliness daily .And I would really appreciate the staff who worked there really helped us along. Thanks KALYANI

Not so great service, acceptable food standard also there is enough waitress they just stand around talking to each other then looking after the customer

It always takes a bit long time to give the food ordered. And they sometimes misses the order as well. Service needs to be improved. Even asked for menu card which was delivered after 1 hr. Atleast need 2 to 3 hr for a good dine in due to the delays.

The stranded rooms in the image is incorrect. In actual it's a tiny dark room with one light and a bed. It's not a room you would want to spend in. I had to cancel the booking and move to Valamburi.

Great location to stay when in Jaffna. Valampuri has the luxury rooms but here rooms are worth the price. Great place to stay if you are traveling for work. Conveniently located close to the Jaffna railway station. The breakfast buffet is awesome with all Indian food served with authentic taste.

Gone to restaurant and had sub standard experience while seated out side for dinner. Poor food. Not clean. Broken dish. Avoid evenings on Saturday and Sunday As locals crowded with alcohol parties.

We read many bad reviews about this hotel and restaurant. However, we decided to visit and now we regret. Very poor service and the staffs were rude. It took almost 90 minutes for us to get our food. When we questioned about the delay, they mentioned that we can pay and leave restaurant without eating.

Bad service. The food quality was horrible and late. We asked about it from the staff who are working there and they were rude. They abused my friends and me with bad words. It's not a safe place to eat or stay for ladies specially.

Took away dinner and had b’fast buffet following day. Food was great. Apart from that I just need to highlight this: I’ve left my bag with DSLR camera last night in the restaurant, and following day when I inquired they had it securely. I couldn’t find the exact staff member who has taken the trouble to give it to the front desk. My wholehearted thanks go to the whole staff there!

The staff were courteous. The room was good enough for a quick stayover on a solo visit, under a budget. The rooms were not deliberately kept dirty. It's just that the place is so worn out, and the fixtures are all mostly old and need repairing/replacing. It has the basics : a comfortable bed, air conditioning and room service. Not an ideal 'vacation' stay or a place to unwind but for a quick visit where you'd only need a place to sleepover, spending minimal time in the room, this room was ok. The hotel is very close to the railway station, so that is one huge pro.

THE FOOD. I was in awe. Thank you for legitimate and such tasty South Indian dishes. Best mutton curry I've had in my life so far - never be light-handed with your spice :') There was an uncle who served me who was the sweetest too. It was a memorable first lunch in Jaffna, the closest I've been to South India.

Room, Restaurant, Cleanliness, Service, below average. Food bit okay, quality average. Many staff hanging around not paying attention to Guest and mostly they are not knowledgeable ..One advantage close to the Railway 🚃 station & to the Town.. My remakes to employee, Lavan & Mithra very helpful & Thanks for their support which made my stay okay & Memorable....