1/5 Mannu S. 10 months ago on Google
Disappointing
Experience
at
a
Highly-Rated
Hotel:
Mediocre
Stay
and
Lackluster
Food
1.
While
the
hotel
boasted
luxurious
amenities
and
a
sophisticated
ambiance,
the
actual
rooms
were
disappointing.
2.
The
housekeeping
staff
seemed
inattentive
to
detail,
as
I
noticed
several
stains
on
the
carpets
and
an
overall
lack
of
thoroughness
in
maintaining
a
pristine
environment.
3.
Requests
for
assistance
were
met
with
delays
and
often
required
multiple
reminders
before
any
action
was
taken.
This
lack
of
attentiveness
and
promptness
greatly
diminished
the
overall
experience.
4.
Food:
The
taste
and
presentation
of
the
food
were
unimpressive,
and
it
seemed
as
though
the
kitchen
was
not
up
to
par
with
the
hotel's
reputation.
My
stay
at
this
5-star
hotel
was
nothing
short
of
disappointing.
The
accommodation
was
lackluster,
the
customer
service
was
lacking,
and
the
food
fell
far
below
expectations.
For
a
hotel
that
prides
itself
on
providing
a
luxurious
and
exceptional
experience,
it
failed
to
deliver
on
multiple
fronts.
I
would
not
recommend
this
establishment
to
those
seeking
a
truly
memorable
and
outstanding
stay.
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