1/5 silvi yosefa a. 7 months ago on Google
This
is
the
first
time
we
have
chosen
this
hotel
for
(husband
who
is
going
to
a
meeting)
to
stay
overnight.
Please
be
careful
with
this
hotel's
policies,
especially
when
we
book
through
agents
such
as
Agoda,
etc.,
because
the
hotel
policies
are
very
rigid
and
inhumane.
I
just
had
a
booking
for
my
husband
on
17
September
2023
and
as
a
human
being
I
made
a
mistake
in
choosing
the
date,
when
I
contacted
the
hotel
it
was
explained
that
the
hotel
could
not
do
anything
to
change
the
date
from
25-27
to
18-20
tomorrow
because
related
to
Agoda's
policy,
but
when
I
contacted
Agoda,
Agoda
explained
that
Agoda
had
sent
an
email
request
to
the
hotel
to
change
the
date
and
was
just
waiting
from
the
hotel
whether
the
request
could
be
granted
or
not.
and
it
turns
out
that
the
hotel
cruelly
stated
that
this
couldn't
be
done.
I
really
felt
that
the
hotel
management
was
very
cruel
and
had
no
feelings
and
no
humanity.
even
though
we
didn't
ask
for
cancellation
but
only
asked
to
change
the
date
because
we
chose
the
wrong
date
and
the
transaction
took
only
a
matter
of
minutes.
but
finally
after
I
read
on
Google
that
someone
had
committed
suicide
from
the
13th
floor
of
this
hotel
on
July
8
2020,
I
was
grateful
because
God
allowed
this
to
happen
so
that
my
husband
didn't
have
to
stay
at
a
hotel
like
this.
and
of
course
we
will
never
set
foot
in
this
hotel
forever.
and
we
will
always
remind
this
to
our
other
relations
too.