Subway image

Subway

Restaurant Fast food restaurant

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention service, sandwich, customer, good, great, sandwiches, Great, Subway, fresh, Good,


Address

Block A, Ground Floor, Unit 01, Sovereign Village, Braeton Pkwy, Portmore, Jamaica

Website

restaurantes.subway.com

Contact

+1 876-612-8074

Rating on Google Maps

4.20 (276 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 AM to 11 PM
  • Monday: 6 AM to 11 PM
  • Tuesday: 6 AM to 11 PM
  • Wednesday: 6 AM to 11 PM
  • Thursday: (Labour Day), 6 AM to 11 PM, Hours might differ
  • Friday: 6 AM to 12 AM
  • Saturday: 7 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: service (24) sandwich (13) customer (10) good (9) great (8) sandwiches (8) Great (7) Subway (7) fresh (7) Good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jevaun K. 2 years ago on Google
    Really great sandwiches. Love the variety of vegetables they offer with the sandwiches. Just one thing the proteins are a bit too salty. Otherwise its great. COVID protocols are been observed and social distance. Great customer service also.
    9 people found this review helpful 👍

  • 5/5 Nekeyah M. 2 years ago on Google
    The staff here at Subway Portmore are very friendly, helpful and patient. The restaurant is ALWAYS clean. My sandwiches are always fresh, from the bread to the vegetables and I always enjoy them. I tried the new Waffle fries today it was a 7/10, some pieces were too hard to bite.
    5 people found this review helpful 👍

  • 5/5 KeriJabami 10 months ago on Google
    The workers are so kind and friendly and the cashier is calm, love when they ask us what we want and they just keep going😍
    1 person found this review helpful 👍

  • 4/5 David A. 4 years ago on Google
    Staff are courteous, even security. Place was clean, and quiet.

  • 5/5 Chadworth R. 4 years ago on Google
    An oasis in the fast food desert. Courteous staff. Professional security. Good food, and best of all I've never once gone in and found it full of school children. 😇 You know what I mean.

  • 5/5 sharn b. 4 years ago on Google
    The food is healthy

  • 5/5 stacian m. 4 years ago on Google
    In my top ten restaurant hot spot

  • 4/5 Andrew H. 4 years ago on Google
    Ingredients always fresh and the choices are magnificent.

  • 3/5 Filled To F. 4 years ago on Google
    Customer service needs work. Thy need page from Manor Park about Customer service

  • 3/5 Sophia M. 4 years ago on Google
    Cashier was too slow and slouchy ...I cant even remember the woman who made the sandwich cause she was worse

  • 5/5 Sharka B. 4 years ago on Google
    I enjoyed it

  • 3/5 Lord Z. 4 years ago on Google
    This subway is a bit different from what I'm ise to however it was ok.

  • 5/5 Nardia C. 4 years ago on Google
    Fast service

  • 5/5 Tanisha F. 2 years ago on Google
    Excellent customer service. Good sandwiches with fresh ingredients & lots of choices. Cost is more on medium ($$) for their sandwiches

  • 4/5 christopher l. 2 years ago on Google
    Can't go wrong with this....foot long....

  • 5/5 Gelissa S. 2 years ago on Google
    Good customer service, I love it there

  • 5/5 Nia N. 4 years ago on Google
    Great customer service!! The breads and vegetables are always fresh along with other produce. The restaurant is very clean and tidy. Sandwiches are delicious and made to perfection. Have a variety of drinks to choose from. Healthy food for the family. Open early in the morning (Breakfast Menu) and late at night. Remember to get your Sub Club Customer Appreciation Card.

  • 4/5 Jaevanie F. 3 years ago on Google
    Clean, friendly restaurant. More modern design than the others.

  • 4/5 Kimberly H. 3 years ago on Google
    Great service. Courteous staff. Food always fresh and delicious. Never had a bad experience before.

  • 5/5 Kristen C. 2 years ago on Google
    Great service, fresh food

  • 5/5 Petal R. 2 years ago on Google
    I am in love with their subs of the day. My favourite is Tuesday's seafood now tuna

  • 4/5 Set your house In o. 2 years ago on Google
    Nice place 👌

  • 5/5 Jodi-Ann B. 1 year ago on Google
    1)Good staff. 2)Sandwich always taste good. 3)Open early and close late.

  • 4/5 Kadine F. 2 years ago on Google
    Great options for subs, service speed could improve

  • 4/5 James T. 1 year ago on Google
    Building your own sandwich the way you like it is a nice novelty that takes some time to get old. Choose form your favorite toppings, dressing and bread to create a sandwich that taste different from the last. Or make it the same, the choice is yours.

  • 5/5 Nana 1 year ago on Google
    Love almost went broke 😂

  • 4/5 Michelle “Review Queen” R. 1 year ago on Google
    Good enough alternative to the unhealthy fast foods that are prevalent in society. There are many healthy options and some not so healthy options, so something to suit just about everyone. Vegetables are always fresh and in abundance. Bread, meats, cheeses, vegetables and sauce/dressing options are good. Only negative is that it's a bit pricey for the half sandwich and the full sandwich also.

  • 4/5 Érdna Y. 1 year ago on Google
    Liked the few times I been here.... experiences were good 👍

  • 5/5 jilly 11 months ago on Google
    Like everything at Subway my favorite place for sandwiches

  • 1/5 J L. 5 months ago on Google
    I purchased a tuna sandwich and a steak 6 inch sub. When I explained to the server that I would like lettuce among the other options that I would normally get on my sub, he said I CANNOT get it. After spending $1,650 for just the Philly sub. All that was served was sweet peppers, cheese, onions and mayo. Literally after eating it my stomach growled. I even said how do you mean I cannot get it and that is what I always ordered and I even would get sweet onion dressing. No the only thing I can get is what is there because it is customized. Customized…. Never again!!!!!! Awful service, do not purchase if you don’t want to regret wasting money for food that had not even budged your stomach. And then after cashing he said it’s the other steak sandwich comes with everything but this one you cannot change. News to my ears, because I only knew it to be one. Then my uncle said is this we got for our money. 😂😂😂 Service and customer service has reduced significantly and training is needed! For all my years going to that Subway in Portmore, never experienced anything like that before

  • 4/5 C B. 7 months ago on Google
    Great food, great customer service. A bit of wait but it is worthwhile.

  • 4/5 Dayna J. 4 years ago on Google
    Good

  • 4/5 Gapo 3 years ago on Google
    Fast and easy service

  • 5/5 MarQ S. 3 years ago on Google
    The service was great

  • 5/5 Keith B. 4 years ago on Google
    Great healthy meals. Still not a fast food fan. Only convenience

  • 4/5 Aaron B. 4 years ago on Google
    The Only Restaurant in Jamaica with Fruit Juice on their Juice Fountain Taste good love the cheese steak Sub

  • 5/5 Adrian W. 4 years ago on Google
    Food is well made done to your liking customer service is impeccable.

  • 4/5 Kae W. 6 years ago on Google
    Nice place to catch a quick snack. Line can be slow as I've only seen 2 servers there. Seating area is small too. Not suitable for a group. Subs are delicious though.

  • 5/5 Tariq A. 4 years ago on Google
    Nice and clean. Food is exactly as we expect from any Subway restaurant. Staff was friendly.

  • 5/5 Shavell S. 4 years ago on Google
    Clean environment, all sandwich are delicious great vibes and the service is fast and with ease

  • 4/5 Valentine S. 4 years ago on Google
    For now i am enjoying every visit both food and service.

  • 5/5 Rhonda K. 3 years ago on Google
    Every single time I visit this establishment I am greeted with warm smiles and it makes me wonder if the other fast food restaurants cant pick from the same pool of ppl as subway! Its 5 stars right across the board for me!

  • 4/5 Stewart M. 3 years ago on Google
    Always great service ..

  • 4/5 Maxine N. 3 years ago on Google
    O boi I had hectic evening trying to catch the one in portmore before it close, even though I called in before that I was on my way, however the traffic was terrible snd i reached 30 minutes after closing time, but when I go I really did want the sandwich so bad, and I had my whole family heart set on it, but when I reached they day they are closed and I am late so I can't get it, I told them we all get ready from my home and I specifically come direct to there, not going or passing thru to somewhere else, this is where we left to come and I plea for them to make the sandwiches, however the supervisor by the name Ms Silma assist us and made the sandwich, she do remember the phone conversation with one of her staff, I must comment on her customer service skills, she knows that service is her goal, she has great customer service skills, and the security officer, Richard Mitchell was very nice and pleasant, and customer service skills was great. And we did enjoy the sandwiches.

  • 3/5 Bratzz Q. 3 years ago on Google
    They had a limited amount of bread... but the sandwich was good thou

  • 2/5 Christine S. 3 years ago on Google
    Little expensive compared to usa prices, I used to buy at least 3 times a week can't to that here, although the sub was good but the price need to come down some, sorry.

  • 5/5 Andrew W. 3 years ago on Google
    Best Sandwiches.

  • 4/5 Shenelle E. 4 years ago on Google
    Pretty standard Subway restaurant. Sometimes the service is good. Depending on who makes your sandwich, it may or may not last until you get home. Place is always clean.. In-restaurant dining area is small but you can also eat in the food court area.

  • 4/5 Kay J. 4 years ago on Google
    It's subway what else is there to say

  • 5/5 Charlene M. 4 years ago on Google
    Freshly done right before your eyes and lots of salad to choose from

  • 5/5 Stacy W. 4 years ago on Google
    Subway has always been a good experience for me ......even the security at the door telling to come back soon....is a good experience love you loads Subway

  • 3/5 Viviene R. 4 years ago on Google
    It's ok

  • 5/5 Nicola P. 4 years ago on Google
    😋😋😋😋😋❤❤❤❤❤. Heaven on earth

  • 5/5 Wilton T. 4 years ago on Google
    Best sandwich ever

  • 5/5 AJ'S P. 4 years ago on Google
    Lovely food

  • 4/5 Errol W. 4 years ago on Google
    They are professional and fast, I ordered two meals one herbs and cheese bread with meat loaves and Turkey with chicken roast

  • 3/5 Lincoln M. 4 years ago on Google
    They still have a long way to go...

  • 5/5 junior c. 4 years ago on Google
    Good

  • 4/5 Alex B. 4 years ago on Google
    One of the newer if not the newest location. Pleasant setting. Relatively modestly equipped. Really a grab and go setup as the dining area is quite compact.

  • 3/5 Tanique D. 4 years ago on Google
    VERY SLOW SERVICE

  • 4/5 Mary M. 4 years ago on Google
    Love this place when I can get the right mix of what to eat.

  • 3/5 Raunak A. 4 years ago on Google
    Not consistent with freshness of the bread and vegetables.


Call +1 876-612-8074 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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