Update: the attitude of the employee today is beyond me. She needs to quit and/or don't work with the public. I completely lost my appetite for this place and went somewhere more pleasant, Jersey Mike's. This has always been an issue at this location especially since that one female manger left. Ran by teenagers which means they're busy and bothered by you coming the store wanting to order. The meat sometimes is very old looking... It crumbles. Veggies are good..... Guess you can't mess that up too much.

We pulled up at 9:46 and the open sign was still lit. They’re supposed to close at 10:00 but they already shut down. Whoever the girl is with ginger hair working on 12/23/22 saw us pull in and went straight to the back. She didn’t even try to let us know they had closed down early. While we’re walking up trying to come in she’s watching from the back and bursts out laughing. Find better employees please this was very disrespectful and unprofessional.

The older lady working the evening shift at 7PM on 10/2 had a very bad attitude and seemed like she was annoyed we were even there. The younger lady that was working was nice however and greeted people coming in. Unfortunately the older lady was the one taking our order.

A young man there was very sweet and kind with my boys… and he was also friendly with us, I wish I remembered his name so I can recognize em or something, but definitely going back

They took forever getting my food. I gave them a 15% tip just to get a drink and find a bunch of dirt in the ice. I had to get my drink with no ice, and it's 90 degrees outside. I'm just a little upset that the person behind the counter wouldn't help me out.

Terrible service from the beginning. I ordered pick up and my order said it was finished, when i got there it wasn’t even started on. Then i had to wait half an hour to get my order started on. They blamed it on short staff, but there was a girl in the back doing absolutely nothing when she could’ve helped the line move quicker. After they started they used dirty utensils and making the sandwich in a very sloppy way. Things were even being knocked over. Overall terrible experience and this is a recurring thing at this location.

Today, this store gets 1 star. The female employee who made my sandwich from beginning to end ((of whom I can only describe as somebody who's first language is not English)) did fine making it. HOWEVER, of all the Subways I've been to in my area, they have honored veteran discounts, INCLUDING that store. I showed my VA card, and inquired about it and the lady looked at me and said "We don't have a veteran discount." I begged to differ with her, and she read off a discount list that was there. It may not have been listed, but, my understanding is that the discount is at the digression of the franchise owner. She finally put a discount in and said, "I gave it to you this time, but we don't have a veteran discount." So... I think the owner of that franchise needs to brief his/her stores on whether or not it's honored. Especially when new employees come in.

We normally order from this Subway (Main st Jamestown), but tonight was by far the worst subs I've ever experienced from any Subway. The tomatoes had hard white core on every slice, ALL the banana peppers had the tops still on them (including the stems). The bread on ALL 4 of our subs was brick hard. Terrible! Truly a waste of money (& no one has extra to just throw away on a terrible dinner)