花咲 Butchers Store image

花咲 Butchers Store

Restaurant Meal takeaway Bistro Meat restaurant Latin american restaurant

😠 The worst customer service ever received in Japan. I made a reservation days in advance at this restaurant to celebrate a friend’s birthday in early winter. The reservation was also confirmed by telephone. We chose it because it has jerk chicken on the menu and my friend is from the islands. We were... People often mention great, service, reservation,


Address

Japan, 〒231-0063 Kanagawa, Yokohama, Naka Ward, Hanasakicho, 2 Chome−69−6

Website

yoyaku.tabelog.com

Contact

+81 45-250-3774

Price rating

$$ $$

Rating on Google Maps

4.00 (241 reviews)

Open on Google Maps

Working Hours

  • Sunday: (National Foundation Day), 11:30 am to 3 pm, 5 to 11 pm, Hours might differ
  • Monday: (National Foundation Day (Observed)), 12 to 3 pm, 5 to 11 pm, Hours might differ
  • Tuesday: 12 to 3 pm, 5 to 11 pm
  • Wednesday: 12 to 3 pm, 5 to 11 pm
  • Thursday: 12 to 3 pm, 5 to 11 pm
  • Friday: 12 to 3 pm, 5 to 11 pm
  • Saturday: 11:30 am to 3 pm, 5 to 11 pm

Featured Reviews


Frequently mentioned in reviews: great (7) service (6) reservation (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 P R. 4 years ago on Google • 41 reviews
    The worst customer service ever received in Japan. I made a reservation days in advance at this restaurant to celebrate a friend’s birthday in early winter. The reservation was also confirmed by telephone. We chose it because it has jerk chicken on the menu and my friend is from the islands. We were like this is a perfect fit! Anyways, after arriving the staff came to us and we gave them the reservation name and number of people, they checked their list and saw it on it and then decided to offer us the seats at the door. We were like no, if we made a reservation and confirmed there should be a table reserved for us. (We are BLACK) Now, I don’t know if our race played a part but we decided to leave immediately because the staff was unwilling to offer us any other seats and in fact we counted 3 available tables which were unoccupied and one with a reservation sign (even though it’s a very small restaurant). So, we could only conclude that we were refused good seats due to the color of our skin. Now, it could be for other reasons why we weren’t offered good seats after making the reservation but the unwillingness of the staff to even try to offer assistance was not given. It is also quite ironic that jerk chicken is on the menu but black people are not welcome in the restaurant. Cultural appropriation at it’s best! I would not recommend this restaurant to anyone! First impressions count.
    4 people found this review helpful 👍

  • 4/5 M M. 5 years ago on Google • 200 reviews
    Probably my favorite place in Yokohama. The staff is great and they remember you when you return. The food is always fresh and great. They keep the menu fresh with new selections rotating in on a regular basis. They also have seasonal items that are unique and full of flavor. Highly recommend.
    1 person found this review helpful 👍

  • 4/5 Christopher C. 5 years ago on Google • 52 reviews
    Great food, great service. Meats were perfectly cooked. A couple craft beers on tap. Menu is great for groups though the place is small.
    1 person found this review helpful 👍

  • 5/5 Colin M. 3 years ago on Google • 43 reviews
    Fantastic food cooked to perfection - the chef knows what he’s doing! A couple of craft bets on tap, too. Would not hesitate to go here again next time I’m in Yokohama.
    1 person found this review helpful 👍

  • 5/5 Sean H. 6 years ago on Google • 23 reviews
    Yes! Yes! Yes! This spot was great. The quality of meat for price you pay is almost unbeatable for the area. Great selection of wine as well. Friendly staff, and good vibes in the interior space. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Paul J. 7 months ago on Google • 61 reviews
    Um. Wow. The price/quality/service level here is phenomenal. Amazeballs

  • 4/5 Kevin P. 1 year ago on Google • 24 reviews
    Tasty food, quality meat selection, great service, friendly & welcoming, nice atmosphere. Good selection of wines & 2 local craft beer on tap. It was s birthday dinner. Staff were super thoughtful & brought a birthday plate with ice cream & candle to the table!! Recommended. I’ll dine there again for sure!

  • 5/5 Walkingice C. 2 years ago on Google • 11 reviews
    I visited this store with my family for many times. We enjoyed the foods and love it very much. Highly recommend!

  • 5/5 Yuna 4 years ago on Google • 6 reviews
    Food is really good! Meet is delicious and juicy. I loved the service as well, waiters were polite and explained the difference between positions.

  • 5/5 Alexander Åkesson (. 3 years ago on Google • 6 reviews
    Good food, great service, lovely atmosphere.


Call +81 45-250-3774 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()