Urbain Hiroshima Executive image

Urbain Hiroshima Executive

Hotel Lodging Vacation appartment Serviced accommodation Extended stay hotel Furnished apartment building Japanese inns Japanese style business hotel Hot spring hotel Non smoking holiday home Legally defined lodging

One of the Most Reviewed Japanese inns in Hiroshima


Address

16-13 Wakakusacho, Higashi Ward, Hiroshima, 732-0053, Japan

Website

www.urbain-hotels.com

Contact

+81 82-567-6600

Price rating

$44/night

Rating on Google Maps

3.70 (734 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Manish K. 8 months ago on Google • 58 reviews
    Great customer service, girls working in hotel are super helpful and speak English. I had asked to provide a room which has window to see trains but the reception didn’t acknowledge it during checkin process, I felt sad on this part only otherwise staff are super friendly and helpful.

  • 5/5 Possanunt C. 6 months ago on Google • 192 reviews
    Good location, equipped with amenities, large bed, clean and staff is nice

  • 4/5 Patrick T. 6 years ago on Google
    Location is 10mins walk for Hiroshima Station (5mins if you take the slightly secluded lane at the back). Vicinity wise, there are lots of amenities including a dry cleaner, 24 hour supermarket, F&B outlet etc. Hotel is spare but basic even though the room I had was very small. The double bed took up all the space leaving a desk that couldn't fit a chair and is more used as a TV stand. Despite the size, they had managed to fit in a bar fridge, ironing board, provided a kettle, air cleaner and hair dryer. The bathroom is basic Japanese which is to say there is a soaking tub, wash let and bidet equipped toilet bowl. Breakfast is basic but adequate with the drinks and soup counter free for all, all day. I did not remember room service but they do not mind you bringing food from other places (i.e supermarkets) and consuming in the meal area.

  • 3/5 Tay 1 year ago on Google
    The reason for 3 stars was because some of the staff here treat foreigners as subpar compared to the locals. When a local passes by the reception or wishes to check in or check out, the service greeting by some of the staff would be especially loud and sincere but when it came to foreigners, they greet you in a barely audible manner and treat you as though as you are invisible or are pests. This was worse on my check out day when one middle aged local male staff acted like he didn’t see me when I was walking past him and only when looked at him, he gave a extremely disgruntled and forced greeting softly. If you wish to risk discrimination and variations in service standards, feel free to come to this hotel . I wonder why they would work in a hotel considering that they don’t like foreigners that much. On our first day checking in however, the female staff was extremely polite and tried her best to speak to us in english and that is how their service staff should strive to be. The room was decently clean and comfy, was also near to hiroshima station.


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