Muranohigashi Clinics image

Muranohigashi Clinics

Hospital Medical clinic Internist Ophthalmologist Endocrinologist Occupational medical physician Pediatric ophthalmologist

😠 ■Billing without examination■No refund■This clinic was full of hard-working doctors and nurses, and I trusted them very much...I submitted an application form for injury and sickness allowance in the event of contracting the coronavirus at the counter, and later returned to the clinic at the counter... People often mention clinic, hospital, coronavirus,


Address

4 Chome-318-3 Onaricho, Kita Ward, Saitama, 331-0815, Japan

Website

www.e-mura.com

Contact

+81 48-788-1781

Rating on Google Maps

3.50 (56 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: Closed
  • Friday: 8:30 am to 5 pm
  • Saturday: 8:30 am to 12 pm
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: clinic (8) hospital (7) coronavirus (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 NNM I. 1 year ago on Google • 21 reviews
    Thank you for your help with the coronavirus test. I was left with a very good impression as everyone I came into contact with was very accommodating. I would like to thank the receptionist who answered the phone for me, for being so willing to answer even when I had to ask about something that could not be helped. I was nervous because it was my first time, but she kindly taught me things so I was able to calm down and deal with it. The nurse who attended to me after I actually went to the hospital, and the doctor who interviewed me over the phone after my diagnosis was confirmed, listened to me kindly, even though I'm sure they were tired of having to listen to endless conversations while they were busy. Thank you very much. Thank you to the pharmacist for sending the medicine so quickly. I was surprised when I went to pick up the kit and was told that I could take the test at home, but given the current situation, it can't be helped. This situation still has no end in sight, and you may be feeling mentally exhausted, but please take care of your body and do your best to not push yourself too hard. Thanks to everyone, I'm in good health. I'm really thankful to you.
    9 people found this review helpful 👍

  • 5/5 taiyaki m. 4 months ago on Google • 3 reviews
    I was suddenly diagnosed with an eye problem. I've never been good at hospitals, but the doctor here treated me kindly from a patient's perspective. Even if you don't like going to the hospital, I think you can relax here. He provides thorough examinations and the doctor's atmosphere is gentle and gentle, making it easy to consult with him. Above all, I am very grateful that my illness has subsided. thank you very much.
    9 people found this review helpful 👍

  • 3/5 大澤奈津江 4 months ago on Google • 24 reviews
    The nurses' response is good. The doctor was also kind and gave detailed explanations. However, there are many patients and waiting times are long.
    2 people found this review helpful 👍

  • 1/5 αD_アカカ 1 year ago on Google • 4 reviews
    It's seriously scary. I was in close contact with the coronavirus and could only receive one antigen test kit for my family, and since two of my family members were sick, I tried to get another one, but they refused. I asked her to at least prescribe cold medicine, but she said that was not possible. If this is the case at this time, I would recommend another hospital. You may also want to consider changing your primary care provider. As a student taking entrance exams, this situation is quite painful.
    8 people found this review helpful 👍

  • 2/5 H K. 3 months ago on Google • 6 reviews New
    Here, I received treatment for my short stature at my own expense. One time, 33,000 yen, I spent about 400,000 yen every month for a year. When I was transferred to a growth clinic in Tokyo, I was told that the treatment was completely pointless and even harmful. The treatment consisted of just one injection. Now, I just take the medicine every day before going to bed.
    1 person found this review helpful 👍

  • 1/5 ねこ 5 months ago on Google • 1 review
    ■Billing without examination■No refund■This clinic was full of hard-working doctors and nurses, and I trusted them very much...I submitted an application form for injury and sickness allowance in the event of contracting the coronavirus at the counter, and later returned to the clinic at the counter. When I picked it up, I was charged an [initial examination fee/re-examination fee] even though I had not been examined by a doctor. It was supposed to be only [Injury and Sickness Allowance Opinion Letter Issuance Fee / 300 yen], so when I called them with doubts, they gave me no explanation and said in a cold tone that it was covered by insurance. The department in charge at my workplace also pointed this out to me, so when I spoke with another person on the phone later and confirmed it again, I was told that if I wanted, I would be examined by a doctor, or if I wanted, I would be asked to come to the hospital. I was told that they were doing this so as not to keep patients waiting. ■I later confirmed this with the relevant organizations...and a refund was issued. I am filled with sadness as this is a clinic that I have always wanted to use.
    14 people found this review helpful 👍

  • 1/5 Kamo M. 7 months ago on Google • 1 review
    When I made a reservation over the phone due to the coronavirus, not only were they unable to accept the reservation, but I was also told that I could take over-the-counter medications for the problem, which made me feel even worse.
    9 people found this review helpful 👍

  • 5/5 Pot 1 year ago on Google • 2 reviews
    I was introduced to the public health center because it is a hospital in Saitama city that deals with coronavirus. Although there were many patients, the staff and doctors were very kind. There are internal medicine and ophthalmology clinics, so even though I have diabetes, I felt at ease. I think this is a clinic that I can recommend. thank you very much.
    8 people found this review helpful 👍

  • 5/5 ポメ黒 3 months ago on Google • 2 reviews New
    My mother visited an ophthalmologist. Thank you for being so kind to the elderly.
    2 people found this review helpful 👍

  • 3/5 秋葉原 3 months ago on Google • 2 reviews New
    I'm a regular visitor and get along well with the nurses and doctors, but since I had a fever and was feeling unwell, I decided to change the reception time in the afternoon. When I went to the clinic, they couldn't see me without an appointment, but the nurse(?) in front of the elevator had a really bad attitude, and even though I had a fever and was feeling lightheaded, she said, I was kicked out without a single word, ``Take care.'' In the end, I walked to a hospital that was far away from the clinic, even though it was difficult to walk. As a result, I rushed to a nearby hospital and was tested positive for coronavirus. I used to use this clinic often, but I think I'll reconsider using it from now on.


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