Lounge can get busy at times but the staff is attentive and seating is always available. Food is pretty good. The noodle bar hidden in the corner offers great delicious options for hungrier people.

No snacks ;( Otherwise super clean and lots kf seating.

Very nice lounge, lots of seating choices, and nice beverage choices. No food though, as with nearly all ANA domestic lounges. Power and USB plugs at every seat.

I want to use this opportunity to recognize an excellent service I received from a beautiful and kind ANA ground staff at luggage service counter at Itami airport at around 8:00 pm on March 22, 2019. I flew NH 2179 on March 22. As soon as I got off the airplane I checked my US passport and realized I lost it. I asked ANA’s ground staff at luggage service counter to contact Narita Airport to see whether any found it but nobody at Narita answered the phone. I was panic but couldn’t do anything other than to take a bus to go to the hotel first then contact US Consulate General office at Osaka. I called US Consulate General office while waiting for a bus but I was told to wait until next business day which was 3 days later. I was helpless. While I was waiting for the bus this lady at ANA ground staff who helped me at luggage service counter found me at bus stop and told me that someone found my passport. I bowed to her and thank you for her to take the extra step to save my trip. However, I am so disappointed at myself that I didn’t get her name so that at least I can write to ANA office to officially thank her or at least send her a small gift. I travelled to many country and I am pretty sure that this can only happen in Japan. Thank You ANA.

Almost no food (only ANA snack pouches). Beer, cheap whiskey, juice, milk and soda to drink. Plenty of comfortable seating. Unparalleled Japanese service.

This ANA Lounge in ITM has a wide chairs and casual drinks including beer, available for the ANA Super Flyer's Club and above class status members, and Star Alliance Gold members.

The lounge is very clean and nicely decorated. Good selection of drinks. But there is no food except snack crackers...

Very comfortable and relaxing business class lounge however no food whatsoever apart from small packets of savoury snacks.

No food no showers crowded

Very disappointing. Not a lounge, but a waiting area with 2 star food and free alcohol. If you’re lucky and get view of planes, then it’ll make it ok. It’s located on the 3rd floor. Nice staff though.

Unlike Haneda's ana lounge, all staffs were kind and nice. The lounge is much larger than JAL's ITM lounges and the atmosphere was calm and cozy.

Lots of comfortable seating and beverage options to rest during a layover. No real food, but they have showers. Staff are all very friendly.