1/5 Jo x. 5 months ago on Google
TLDR;
extremely
disappointing
as
a
japanese
ryokan
Booked
a
room
and
was
supposed
to
have
access
to
a
private
bathhouse
that
you
can
soak
in
at
any
time
and
as
long
as
you
want.
However,
when
i
went
to
the
front
desk
to
get
the
key
for
the
private
housebath,
it
was
given
to
another
guest.
They
then
gave
me
the
key
to
another
bathhouse
and
was
limited
to
only
1
hour
use.
The
next
morning,
i
went
to
the
counter
to
ask
for
compensation,
but
was
met
with
a
patronising
man
who
brushed
off
the
issue
and
threw
a
free
gift
on
the
counter
to
dismiss
me.
In
the
end,
i
still
had
to
check
out
early
and
was
offered
to
use
the
bath
house
for
2
hours.
I
might
as
well
have
booked
at
a
normal
hotel,
paid
for
a
fancy
dinner
elsewhere,
visited
other
private
onsen
and
would
have
saved
so
much
money
instead
of
paying
a
premium
price
for
a
lousy
experience.
If
you're
looking
for
a
good
ryokan
and
expecting
omotenashi
おもてなし,
head
elsewhere
because
you're
not
going
to
find
it
here.
おもてなしmore
like
おもて「ない」し
EDIT
after
ryokan's
reply:
Apologies
are
free
and
do
not
change
the
fact
that
money
was
wasted.
Why
would
I
return?
😮💨
