Shinsetsu Veterinary Hospital

Veterinary care

😠 We settled in the form of alimony. I received a letter from the hospital director acknowledging the death due to misdiagnosis, and there was an apology. However, the female doctor who had an arrogant attitude has no sincerity at all. If it's a bird that seems to be good at it, it may be a good hosp... People often mention hospital, medicine, time, told, director, female, surgery, teacher, examination,


Address

27-3 Shiroshitamachi, Kawagoe, Saitama 350-0853, Japan

Website

shinsetudoubutubyouin.grupo.jp

Contact

+81 49-223-7225

Rating on Google Maps

4.20 (45 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 12 pm, 3 to 6:30 pm
  • Sunday: Closed
  • Monday: 9 am to 12 pm, 3 to 6:30 pm
  • Tuesday: 9 am to 12 pm, 3 to 6:30 pm
  • Wednesday: Closed
  • Thursday: 9 am to 12 pm, 3 to 6:30 pm
  • Friday: 9 am to 12 pm, 3 to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: hospital (13) medicine (13) time (12) told (8) director (7) female (6) surgery (6) teacher (6) examination (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 itachi 2. 4 years ago on Google
    (Translated by Google) We settled in the form of alimony. I received a letter from the hospital director acknowledging the death due to misdiagnosis, and there was an apology. However, the female doctor who had an arrogant attitude has no sincerity at all. If it's a bird that seems to be good at it, it may be a good hospital, but I don't know because I haven't been there. Exotic was clearly unimproved and understudied, and in the worst case, it hurt me, so I will never go there again. I hate getting too close. In retrospect, both the director and the female doctor met the condition of being a veterinarian, ``don't trust the owner''. If I'd realized it sooner, I probably wouldn't have let my lovely daughter die. Having a discerning eye for a veterinarian is protecting your beloved pet. Otherwise, you will continue to regret forever like me. Every day I still feel like I'm missing one person while letting everyone play. If I had taken her to a better vet, she would still be jumping around. No matter what kind of reconciliation you make, the day you can forgive will never come. (Original) 慰謝料という形で和解しました。 院長から誤診による致死を認めた一筆をもらい、謝罪もありました。ただし偉そうな態度だった女医は誠意全くなし。 得意らしい鳥類なら悪くない病院かもしれませんが、かかってないのでわかりません。 エキゾチックは明らかに向上心がなく勉強不足で、最悪のケースで痛いめにあったのでもう二度と行くことはありません。正直近寄るのも嫌悪です。 思い起こすと駄目な獣医の条件である「飼い主を信用しない」という項目に、院長も女医も当てはまっていました。もっと早く気付いていれば可愛い娘を死なせずにすんだでしょう。 獣医を見定める眼を持つことが、愛するペットを守ることです。でないと私のように永久に悔やみ続けることになります。今でもみんなを遊ばせながら一人足りなく感じる毎日です。 もっと良い獣医に連れて行ってたら、あの娘はまだ元気に飛び跳ねてた。たとえどんな和解をしても生涯許せる日は来ないです。
    28 people found this review helpful 👍

  • 1/5 コパ 1 year ago on Google
    (Translated by Google) When I asked this hospital to treat my dog, he died while in the hospital due to a misunderstanding on the hospital side and a mistake in taking over. Despite the fact that we complained of abnormalities many times, the director repeated "no abnormalities", and after a long time, he was told "I had an abnormality, so I should have surgery" and asked for surgery in a hurry. However, he said, "After the surgery, the teacher (female doctor) who was supposed to be seeing returned home before I knew it, and I didn't notice the aspiration without monitoring." On the day of the crisis, I asked the director, "In case of emergency, please contact my cell phone so that my wife will not be shocked." At that time, the director said, "It's bad. My wife may be traumatized," and I felt uncomfortable, "What are you saying after doing this?" The next day, when I was informed of the death, a female doctor talked to us who rushed in, but I just repeated excuses, and the director stayed in another examination room and did not even show up until the end. It was. He also said on the phone that he would keep it in the morgue, but in reality it was put in a small cooler box with an ice pack and there was no more equipment. At the time of liquidation, a female doctor said, "I don't have to pay for resuscitation," but it's natural from here. Even so, the examination fee and hospitalization fee were billed firmly, I paid about 25,000 yen, hugged my cold dog, and returned home with no feeling of spending. Every time I pass near this hospital, I can't help but regret why I asked for treatment here. What do the directors and female doctors think about the lives of animals and how users came to this hospital? I'm just amazed. (Original) この病院に愛犬の治療をお願いしたところ、病院側の見立て違いと引継ぎミスにより、入院中に亡くなってしまった。 私達が何度も異常を訴えたにもかかわらず、院長は「異常なし」を繰り返し、大分時間が経ってから「やっぱり異常があったので手術を」と言われ、急遽、手術をお願いしたものの、「手術後、診ているはずの先生(女医)がいつの間にか帰ってしまい、無監視で誤嚥に気付かなかった」とのこと。 危篤となった日、私から院長に「万が一の場合、妻がショックを受けないよう、私の携帯に連絡してほしい」と依頼。その際、院長が「マズイな。奥さん、トラウマになっちゃうかな」と発言し、私は「こんなことをしておいて何を言っているのか」と違和感。 翌日、死亡の連絡を受け、駆けつけた私達に対して女医から話があったが、ただ言い訳だけを繰り返し、院長にいたっては別の診察室に入ったまま、結局最後まで顔すら出さなかった。 また、電話では「霊安室に安置しておきます」と言われていたが、実際には小さなクーラーボックスに保冷剤とともに入れられ、それ以上の設備はないと言う。清算の際、女医から「蘇生処置の料金は頂きません」と言われたが、こちらからしてみれば当たり前。それでも検査料や入院費等はしっかりと請求され、約25,000円を支払い、冷たくなった愛犬を抱いて、遣る瀬無い気持ちで帰宅。 今だにこの病院の近くを通る度、なぜここに治療をお願いしてしまったのかと、後悔の念に堪えない。 動物の命について、また利用者がどういう思いでこの病院を訪れたのかについて、院長や女医はどのように考えているのだろうか。 ただただ呆れるばかりである。
    25 people found this review helpful 👍

  • 1/5 平学 3 years ago on Google
    (Translated by Google) I took him with a rabbit. In the Netherlands and two Mini Rex rabbits, the Nether's eyes were moisturized at the time of the medical examination (I did not go to epiphora), and the Mini Rex rabbit had a slight sneeze because of the snuffle! I was told that I was prescribed a Chinese medicine to raise immunity. However, despite taking medicine every day for the whole year, the Nether's child got worse and worse, and the tears around her eyes made her hair wet all the time. The Mini Rex is the same. What's more, sudden resting methods that people from afar don't understand (I saw the homepage in advance, but I didn't write it), the attitude of reopening without apology, Cartemis, and medicine? A veterinarian who asked "Is it conjunctivitis?" At the next medical examination even though he had nasolacrimal duct obstruction, and a nurse who gave the same medicine at the reception even though he said he would give a stronger medicine. By the way, let's try eye drops in the Nether last time! When I was given medicine and eye drops and then took Mini Rex with a slight sneeze, I was told that it was only medicine for drinking, but I gave out the prescription for eye drops and medicine that was the previous Nether prescription. It was also done. The medicine that was different from the story was different not only once but every time the medicine changed. At this hospital, I was given a medical examination that aroused my anxiety, saying, "If I don't give medicine, I will have pneumonia," and I was given an ineffective medicine for about 8,000 yen every month. This is not the case! When the patience bag broke and I took him to another hospital "Netherland Dwarf has a nasolacrimal duct that is naturally crushed, so some children get moisturized as they get older. It's definitely aging because it's not obstructed and has no fungus." "Mini Rex babies are sensitive because their noses are thin and long. If you sneeze once a day or not, it's acceptable, so you don't need anything." I was told that supplement therapy was recommended. The tears that didn't stop stopped with a supplement called Rabbit Power, which cost about 3,000 yen for two months. I regret that I should have gone to the hospital here, and even if I think back on why I went to such a place, I am amazed at that time. Fortunately, it wasn't the worst. (Original) うさぎで連れて行きました。 ネザーランド、ミニレッキス2匹で健康診断時にネザーは目が潤んでる(流涙症までは行ってない)、ミニレッキスは軽度のくしゃみはスナッフルのせいだ!と言われ免疫を上げるという漢方を処方されました。 ですが1年通う間毎日薬を飲ませてるのに関わらずネザーの子はどんどん悪化して行き目の周りが涙で毛が濡れてるのが常時化して行きました。 ミニレッキスの方は変わりません。 おまけに遠方から来る人にはわからない方法の突然の休み方(事前にホームページを見ましたが書いてません)、謝罪もなく開き直る態度、カルテミス、薬しか書いてないのか?鼻涙管閉塞なのに次の診療では「結膜炎だっけ?」という獣医、もっと強い薬を出すと言ってたのに受付で同じ薬を出す看護師。 そういえば前回ネザーに目薬を試そう!と言って飲み薬と目薬が出されその次に軽度のくしゃみのミニレッキスを連れて行った時飲み薬だけ、という話だったのに前回のネザーの処方である目薬と飲み薬の処方を出された事もありましたね。 話と違う薬が違うのは1回だけでなく薬が変わる度毎回でしたよ。 ここの病院では「薬をあげないと肺炎ななる」と無駄に不安を煽るような診察をされ毎月約8千円近い効かない薬を出されました。 流石にこれは無い!と堪忍袋の緒が切れて他の病院に連れて行ったところ 「ネザーランドドワーフは鼻涙管が生まれつき潰れ気味だから歳を取ると目が潤む子がいる。閉塞はしてないし菌がいる色ではないので間違いなく老化」 「ミニレッキスの子は鼻が細く長いから敏感。1日1回あるか無いかのくしゃみなら許容範囲だから何もいらない。」 と言われサプリメント療法をおすすめされました。 止まらなかった涙はうさぎのチカラという2ヶ月3000円くらいのサプリメントで止まりましたよ。 ここの病院行かなきゃ良かったと後悔してますし何でこんなところ通ってたんだろうと今思い返しても当時の自分に呆れます。 最悪な事態にならなかったのが不幸中の幸いです。
    14 people found this review helpful 👍

  • 4/5 鈴木京子 5 years ago on Google
    (Translated by Google) Not long ago, my cat's eyes became cloudy and I visited several veterinary clinics in the neighborhood. No matter where I was, I wasn't told what was clear and was told to have surgery and enucleation of the eye. When I talked to a friend, I was introduced to this veterinary hospital and went from Chiba. Immediately after the medical examination, this didn't go away, and I was told that I couldn't proceed much because my friend's cat, Chan, who had surgery, had returned to normal. I was refreshed when the teacher clearly stated that it was okay as it is. I got two eye drops and went home. I don't know if it's the effect of eye drops, but I don't know the cloudiness! I'm glad I didn't have to have surgery at that time with my teacher telling me clearly. I'm fine, thank you. (Original) 少し前になりますがうちの猫の目が白濁してしまい近所の動物病院を何件か回りました。 どこにいってもハッキリしたことを言ってもらえず手術や眼球摘出などを言われました。 友達に話したらこちらの動物病院を紹介してもらい千葉から行ってみました。 診察をしてすぐこれは治らないよ、手術もあるけどやった友達の猫チャンはまた元に戻ってしまったからあまり進められないなと言われました。 先生に今のままでも大丈夫だとはっきり言ってもらい私もすっきりしました。 目薬を二本もらい帰りました。 目薬の効果かわかりませんが白濁はわからないくらいになりました! あの時先生にはっきり言って貰って手術しなくてよかったと思ってます。 元気にしてます、有難う御座いました。
    8 people found this review helpful 👍

  • 5/5 TUBEのまえちゃんの声にメロメロです 1 year ago on Google
    (Translated by Google) I am an expert in bird diseases. My aunt goes to cut the parakeets' beaks once every two weeks. (Original) 鳥の病気に詳しい先生です。叔母がインコの口ばしのカットに二週間に一回通っております。
    1 person found this review helpful 👍

  • 5/5 23 1. 1 year ago on Google
    (Translated by Google) I had my dog's leg fracture healed cleanly in 4 weeks. At other hospitals, I was told that if I had a broken bone, I would be absolutely rested for a month, but I was taught to rehabilitate, and in 4 weeks I was able to fix it and my bones were firmly attached, and now I am running around energetically. (Original) 犬の足の骨折を綺麗に4週で治してもらいました。 他の病院では骨折したら1ヶ月絶対安静と言われるのにむしろ足着かせるようにしてねとリハリビも教わり4週で固定も取れしっかり骨もくっつき今では元気に走り回ってます。

  • 5/5 83411107 2 years ago on Google
    (Translated by Google) Came here with a third opinion. I was being examined at another hospital, but I found that I was getting weaker and weaker, so it seemed that birds were not a specialty, but the director wrote on his website that he had been working to protect Yanbaru rails in Okinawa. So, I was diagnosed and prescribed Chinese medicine. As a result, it was a great answer. The condition did not improve for a long time, but the next day I regained my strength, and after three days, I was almost completely recovered. At other hospitals, antibiotics and other medicines were prescribed for a long time, and instead of making me feel better, my physical strength and internal organs were considerably damaged. himself may have died. The owner is an amateur in animal diseases, so I thought I could only listen to what the teacher said, but this teacher listened to the owner's intentions. I am currently taking care of my second child. (Original) サードオピニオンでこちらにたどり着きました。 他の病院で診てもらっていましたが、どんどん衰弱して行くのがわかったので、鳥は専門ではなさそうでしたが、院長先生が沖縄でヤンバルクイナの保護活動をしていたとHPに書いてあったので、受診して、漢方を処方されました。 結果、大正解でした。 ずっと状態が回復しなかったのに、翌日には元気を取り戻し、3日後には、ほとんど完全復活でした。 他の病院では長い間、抗生剤などの薬を処方されて、元気になるどころか、かなり体力や内臓がダメージを受けていたようで、これ以上、薬を飲ませたら菌が死ぬ前に、鳥自身が死んでしまっていたかもしれません。 飼い主は動物の病気には素人なので、先生の言う事を聞くしかできないと思っていましたが、こちらの先生は飼い主の意向も聞き入れてくださいました。 今は、二代目の子達を診てもらっています。

  • 5/5 生垣泰雄 1 year ago on Google
    (Translated by Google) Mr. Shinsetsu was Mr. Shinyuki, not Mr. Kind. . "But she's a kind veterinarian♪" (Original) しんせつさんは親切さんではなく新雪さんでした。。 でも親切な獣医さんです♪

  • 5/5 Yoha M. 1 year ago on Google
    (Translated by Google) I took Akikusa. As word of mouth says, he is a teacher who knows a lot about Mr. Tori. I've been to various hospitals so far, but I was able to trust him because the treatment was appropriate and he didn't do unnecessary tests. Thank you in advance for your kindness. (Original) アキクサさん連れて行きました。口コミ通り鳥さんの事に詳しい先生です。今まで色々な病院へ行きましたが処置が適切で無駄な検査をしないところも信頼できました😊ほのぼのしている優しい先生です。これからお世話になります。

  • 5/5 美子岡部 1 year ago on Google
    (Translated by Google) I took a grandpa cat from a stray cat who couldn't eat rice. It's been a month and a half already... I'm doing my best to live. Thank you very much. (Original) ご飯が食べられなくなった、野良猫出身のじいちゃん猫を連れて行きました。 先生の言う通りに暖めたりくださいいろいろしてあげて、既に一ヶ月半‥ 頑張って生きてます。感謝感謝です。

  • 5/5 ? 1 year ago on Google
    (Translated by Google) It was about goldfish, too kind. really kind It's the name of the hospital. (Original) 金魚についてでしたが、親切過ぎる。ホント親切 病院名通りですね。


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