I bought the boots here about a month ago and have only worn them about 2-3 times (and for a short time). The adhesive on the bottom has peeled off. I was wondering if it was possible to repair it, so I went to the store and asked the store employee if it was possible for it to peel off so quickly. I was told that such things don't happen very often, and that it was as if I had a problem with the way I walked. I can send it in for repair, but I don't know if it can be fixed. They responded very aggressively. (Is there something that can't be fixed even though the bottom has just peeled off? Lol, I thought to myself lol) This store is far from my home, so If I need to send it in for repair, is it okay to take it to another store? When I asked him about it, he gave me a mocking response, saying, "Of course it's okay (lol)." Honestly, I felt so bad. ¨̮⃝ It wasn't like I bought something cheap. I'm shocked that it broke so quickly. I was really disappointed because it was my first time shopping at Valentino and I liked the product. I want Valentino to improve their response a little more, and I want them to review the manufacturing method more (lol) I thought that just because of the brand name, they probably didn't pay that much attention to the manufacturing. Cheap boots are definitely more durable 🤣 I have decided to stop shopping at Valentino.

Staff was very attentive and helpful, great experience.

There is a friendly female clerk who always greets me cheerfully. Although it is a high brand, the customer service is friendly and not too formal. The inside of the store is calm and easy to browse. When I told them what I was looking for, they brought me a lot from behind the scenes.

Even though it's a roadside store, I get the impression that there aren't that many products. I visited on a Sunday and I was the only customer. The staff was nice.

It is a high fashion brand. It might be good for people who like black.

I like stylish products and service.

I just went there to set up.

I guess it's a little narrow

We received kind customer service. I'm glad I made a good purchase.

The price has gone up a little The collection is cool!

(Translated by Google) The staff was very professional and nice. (Original) スタッフの方の接客がプロフェッショナルで素敵な時間を過ごせました。