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Frequently mentioned in reviews: hotel (53) staff (40) room (33) Osaka (27) stay (21) good (20) great (17) nice (16) cafe (16) friendly (14)
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  • 1/5 Ab T. 4 months ago on Google • 298 reviews
    Friendly staff BUT the hotel seems like old office refurbished into instant hotel. So it was rather an imitation of good looking hotel targeting foreign visitors. During your stay, you could easily hear other people talking next door through thin wall, shared bathroom, shared shower with no amenities. Honestly, this hotel is way overrated and I would choose other better hotel for the same amount of money. Don’t be fooled by nice looking image created by their marketing team.
    3 people found this review helpful 👍

  • 5/5 Béa G. 2 months ago on Google • 223 reviews New
    Nice little boutique budget hotel in a quiet residential neighbourhood in Osaka right by the river. I really enjoyed my stay here as it was very tranquil (as opposed to most touristy hotels that are near Dotonbori). I was given an accessible room, so I enjoyed the fact that it was much bigger than ordinary rooms. My only complaint is that there was no fridge in the room, but rather a common room with some fridges, a freezer, some microwaves etc. Would highly recommend if you are looking for a quiet cute stay in Osaka

  • 5/5 Sean L. 1 year ago on Google
    Noum Osaka was everything I wanted in a hotel and that's what I got. :) I stayed in a single room with a river view, so I get to wake up to a view that's not another city view. It's located in a residential area, so it was quiet, felt homely and it made me feel part of the community, yet it is walking distance to Osaka Castle, a large mall and the train station. Breakfast was something I look forward to every morning - They are balanced and delightful to the eyes, taste buds and senses. Breads are made fresh and not hard. More importantly, the staff were so friendly and genuine. Overall, this is a hotel that they have thought through everything. They have even remove certain things in keeping with minimalism, in order to give what's most important to Gen Z, Millennial and the Young at Heart travellers. I'm already planning to come back to Osaka and make it a work & staycation place. :)
    1 person found this review helpful 👍

  • 5/5 The Cookie P. 1 year ago on Google
    This hotel is beautiful and they have a very friendly staff. A bit of hipster vibes w a cozy cafe on the first floor. The bed was very tiny for two people considering we are a tall couple, but apart from that we had a comfortable stay.
    1 person found this review helpful 👍

  • 4/5 Robyn W. 4 years ago on Google
    The room itself had a really nice bathroom although a slightly cramped bedroom, but that's not unusual in Japan especially in inner cities. The location had access to a good station, but was a little inconvenient for later night activities. You could walk to bars or head back into town, but otherwise the drink offerings and prices at the hotel itself were a bit off putting. The provided pyjamas were a nice touch. It was like a long shirt and I used it every night! I also loved the provided conditioner so much I bought 3 bottles to take home. Breakfast was always good but we did feel it often took a bit too long. We also felt it could have been a bit more filling. Offering extra bread might be a good idea, only because with long days planned you need that little bit more energy. Lastly, the staff were excellent. They helped us with an air conditioning issue and were super friendly every time we saw them. Overall I would recommend, and thank you to the staff for treating us so well.
    1 person found this review helpful 👍

  • 5/5 Alex M. 1 year ago on Google
    We absolutely loved staying here ! The staff is extremely helpful and friendly and makes you feel welcome! We stayed in a bunk bed room with shared bathroom- both of which were very clean, with the room feeling cozy too! The hotel is located near a 7/11, restaurants, as well as easy reach to public transportation which was really helpful. We will definitely return! Thank you!
    1 person found this review helpful 👍

  • 5/5 Anthony T. 6 months ago on Google
    Just checked out after 2 awesome nights at Hotel Noum. The staff were excellent, especially with checking early and their above and beyond customer service. The hotel itself is walking distances from train stations and there are multiple bike and scooter share spots surrounding. We were about to leave for dinner when the staff stopped us and gave us a thunderstorm warning and an umbrella, we really appreciated this! Will definitely be back next we’re in Osaka :)
    1 person found this review helpful 👍

  • 5/5 True O. 10 months ago on Google
    Stayed here for 2 nights and loved the atmosphere, the staff is gracious and super helpful. It’s great value for money and the cafe serves the most delicious breakfast and artisan coffee will definitely be back. :)
    1 person found this review helpful 👍

  • 1/5 Alejandro 5 months ago on Google
    HOSTEL - Not a Hotel - Staff is super nice - No working internet: forget about working or watching a movie here. (Not even sending WhatsApp’s). I cannot stress this enough, having WiFi is a MUST for a hotel in 2023. Most tourist will have e-sims that will not allow to share data, so you will end up unable to work at all. (Only worked 5 minutes one morning out of three days, despite raising this issue multiple times) - Small rooms for the price (super small compared to other options for the price) - No TV, fridge, kettle, in the room. Only in a common space in a specific room on a specific floor. - Cleaning only upon request - air condition too loud - Actual key for the room not a key card (only 1 for two people) - Desk service from 6am to 11pm By far way below the standards of every other Japanese hotel I have been to in this price range. Don’t let the boutique like pictures from the coffee place fool you.
    1 person found this review helpful 👍

  • 5/5 Riki S. 1 year ago on Google
    Affordable hotel in Kitahama, Osaka- just a few stations away from the city center. We stayed in the river view double- interesting room shape but very cozy. Our room had a low cafe table, so it may not suit travelers who want to work on the go. The owning staff have designed the hotel without an architect- which lend to the unique touches of the building. Hotel amenities that are disposable are available at a charge, to encourage BYO and reduce waste. This fit our travel style as we carry around our toiletries all the time. Their breakfast is also great. Most ingredients are sourced locally or hand made. You can reserve the breakfast the night before, or the morning of depending on availability. We recommend booking the room with breakfast.
    1 person found this review helpful 👍

  • 5/5 Jon C. 4 years ago on Google
    Exceptional service, a lovely first floor cafe, breakfast was incredible. The area is one of the prettiest in the city. Furthermore, there is just a feeling created by the mix of this great boutique hotel’s staff and the area itself. I live in this city but had to stay after trying only the cafe on the first visit. If you’re visiting Osaka or just want a staycation, this is highly recommended. As with any review, take anything I say with a grain of salt and go try it for yourself. I have read terrible reviews of great places and the other way around. Every spot leaves a different impression on every different person. These reviews are helpful of course, but not always correct. Go have a look and see what’s out there!
    1 person found this review helpful 👍

  • 5/5 Nikita S. 4 months ago on Google • 44 reviews
    Stylish hotel in a quiet area in Osaka. The room was small like in many Japanese hotels, but it was comfortable and had everything you need. The breakfast was really good. Western style sandwiches, coffee were awesome! And last but not least, the staff was super helpful. We had a flight delay, and they were responsive and waited outside check in hours for us :)

  • 4/5 Brianna B. 2 months ago on Google • 8 reviews New
    Really enjoyed my stay at Hotel Noum and felt it was incredible value for money. The staff were always friendly and helpful. I did find the bed a bit uncomfortable- the mattress was quite hard so I didn’t have the best sleeps of my life and the room did get a bit stuffy even with the aircon on (it didn’t seem to be too effective), but these are my only complaints. Handy location to catch the trains more inner city. I also recommend the cafe/bar downstairs, I appreciate that they had some vegan food options too! It was great to have access to the bike rental there too!

  • 5/5 Matthew B. 2 months ago on Google • 8 reviews New
    Very modern stylish hotel. The staff are super friendly, everything is clean and new. The bar/Cafe downstairs is good too. And considering it's central location in osaka the value for money is great. Definitely recommend this place!

  • 4/5 Ap S. 2 months ago on Google • 7 reviews New
    Great staff, good food and drinks in the lounge/cafe and close enough to anything you could need in the area. Room was cosy, could've used a pillow designed for humans rather than baby ants but literally my only complaint, and I have a big head. Recommend the happy hour granola choice over the mixed nuts.

  • 5/5 Francesca G. 8 months ago on Google
    Nice hotel in quiet location close to public transport and loads of restaurants. Osaka Castle is within walking distance. Rooms are small but very well equipped. Breakfast is also good.

  • 5/5 Jasmine J. 5 months ago on Google
    The hotel staff went above and beyond to make our stay amazing. There's a delicious cafe on the main floor, the rooms are very clean and well stocked, and they host fun events every now and then! The rooms are small by North American standards, but perfect for a trip to Japan where you'll barely be there (my husband and I comfortably shared the double sized room). The hotel is also a 5~10 min walk to Temmabashi station! I ended up getting quite sick during our stay. The hotel staff helped us cancel our dinner reservation, helped us try to contact an English speaking doctor, and offered extra blankets, pillows -- anything to make me more comfortable! It was so greatly appreciated! I would highly recommend this place to anyone looking to stay in Osaka!

  • 5/5 Kevin q. 6 months ago on Google
    Excellent. Location is excellent, food is excellent, most staff excellent. Thanks Aki! recommend: renting a tokyobike from the hotel 2k yen per day (osaka is bikeable compared to other japanese cities)

  • 5/5 Pierre C. 6 months ago on Google
    Fantastic boutique hotel right on the riverfront. 650 metres from subway, easy/flat walk even with luggage. 30 min walk to Osaka castle. Opened 4 years ago but looks brand new. Very comfy bed, big shower with great water pressure. Washing machine service, fridges to store food/ drinks. Rooftop terrace perfect for viewing sunset. Highly recommended!!!

  • 5/5 Maribel L. 10 months ago on Google
    Great hotel! Loved the design, very good location, near public transportation. We rented bikes and explored the area. Also, one of the best avocado toasts I've ever had!

  • 4/5 Pascal L. 1 year ago on Google
    Lovely staff, great breakfast and really good coffee. The rooms are rather small, but clean and well equipped. But for two people, the bed in the standard double room is just too small, I'd guess hardly 130 cm wide. That's the reason I only give the hotel four stars.

  • 5/5 Noah M. 8 months ago on Google
    This review is long overdue, but Noum is an awesome little boutique hotel with a killer cafe/lobby in a lovely Osaka neighborhood. Shin-san, Nao-san, Yasu-san (I hope I spelled everything right, but it IS romaji) and the entirety of the staff were as warm, inviting and helpful as one could imagine. In three months across Honshu and Kyushu, no hotel staff interacted with me nearly as much. The rooms are small by Western standards, but us Westerners tend to build homes and hotel rooms that are completely inefficient wastes of space. I had enough room for myself, I could imagine still being comfortable with another person (the average global citizen, not the average US citizen's size), the room was heated well for my Dec-Jan stay and anything a person really needs for a hotel stay is either in the room or can be acquired from the staff. The bed and pillows were very comfortable, as was the awesome nightshirt. This was also a bit of a working vacation; I wasn't uncomfortable working from my hotel room and found the wireless network to be both fast and reliable whether in my room or in the cafe. With the country's stellar public transportation, every part of Osaka is pretty easily accessible, but there is also plenty to see and do in the neighborhood. Celebrating the New Year at Osaka Tenmangu was super fun and there is a hidden gem of a restaurant just a couple blocks away where they make good okonomiyaki and where both the kind auntie cooking and the regular customers at the bar/counter made me feel almost like family for the few minutes I was there. You simply can't go wrong by booking a few nights at Noum. You might find it difficult to find tastier breakfast or cold brew coffee anywhere nearby as well (if I lived in Kita, I would probably take my breakfast at Noum's cafe every day; the music is just as awesome as the food and the staff).

  • 5/5 Elio C. 2 months ago on Google • 3 reviews New
    The staff was super friendly and helpful. They even stopped me as I was going outside to ask if I needed an umbrella on a rainy day. The vibes are chill in the main area with great music and the room's view to the water was splendid. Location is also close to a mall and multiple subway stations.

  • 5/5 Kevin P. 1 year ago on Google
    Hotel Noum in Osaka is absolutely amazing! From the moment you walk towards it you'll be greated by an awesome design that continues inside. The staff are super friendly, speak great English and helped us with lots of great recommendations. Really some of the best staff we've come across our 7 week trip in Japan! The room is relatively basic but has everything you need and is a good size for 2 people. Laundry room was great to have too. The breakfast in the cafe on the ground floor was amazing! It's pretty western (think avocado on toast etc.) but we were keen on that since we hadn't had this for a while. Great coffee too! The mattress wasn't the most comfortable we've slept on but we've also had worse ones tbh. The location is probably not the best since there's not a lot of sightseeing around. But that does mean it's relatively quiet and with the great public transport in Osaka this wasn't really a problem for us but can imagine it might be for others. We'd highly recommend staying here if you're coming to Osaka!

  • 3/5 Ryoko 2 years ago on Google
    The concept is connected with Len in Kyoto and Nui in Tokyo. It's absolutely stylish and cafe is produced by chef from LYLE'S in London. The plate is a little bit small portion compared with authentic one. The cheese omlet is just so smooth and tender taste. If you're focusing on quality, this may be your choice. Unfortunately, the cafe music selection is a bit breaking atomosphere.

  • 5/5 Janice C. 4 years ago on Google
    Really awesome and super clean hotel with incredibly warm and hospitable staff. Loved breakfast and the overall aesthetic of the space. Hotel is a few stops away from the tourist traps. I liked that it was close to the quiet river and a bit removed from the hustle and bustle of the city. You can rent a bike at the hotel too. Which I didn’t do but would be fun to bike along the river in the morning. Highly recommend this hotel. Also the water pressure is also fantastic in the shower. And the bed is latex which I liked. Also locals seem to come here in the morning to have breakfast.

  • 5/5 Tadahisa M. 4 years ago on Google
    The hotel's operation started in July 2019. Very cozy and relaxing place to stay. No TV or screen in staying rooms. Toilets and powder rooms in each room are one of the best conditions in recent new hotels in Japan. Plus, the hospitality of the hotel stuffs are more than excellent! I stayed here with my daughter who was trying to get the prize in a music contest, they (the hotel staffs) were eager to keep her conditions better, spared a quiet room for us, introduced a good hair salon, and served a wonderful breakfast. I really recommend this hotel. Better for holiday stay than business trip.

  • 5/5 Adrian S. 4 years ago on Google
    Beautiful little hotel! From the moment you walk in it feels warm and welcoming. It's clear they've put a lot of thought into the design, style and aesthetic of the place. The rooms are small (it is Japan after all) but very comfortable. Location is a bit out of the tourist zone which gives is a nice local feel and being situated on the river is a nice touch. The staff are also amazing (thanks Tomo for taking me to Michikusa!). Overall, a great place to stay in Osaka.

  • 5/5 福島弦 4 years ago on Google
    Excellent stay / splendid breakfast in Osaka My stay at Noum Hotel Osaka is by far the best hotel experience in Osaka. You will be amazed by beautiful morning experience at the Lounge. you can choose one of the morning plates among 8 recommended selection. From price for value perspective, I cannot stay at other hotels in Osaka anymore.

  • 5/5 Thierry S. 4 years ago on Google
    Very nice hotel. The wooden interior gives the place a nice warmth. The hotel staff speaks english and is totally up for some communication. :D The hotel bar is also very wellcoming. The rooms are brand new and comfy. It's also just a 5 mins walk to temmbashi station. Around the corner is a tiny restaurant. Cute place, check out my other feedback to it ^.^ Have a good stay

  • 5/5 Takanori H. 1 year ago on Google
    The hotel was so good and the staff was great too. The room was very clean and modern. Breakfast was really good too. There are many nice places to eat and drink nearby too.

  • 5/5 Sam L. 1 year ago on Google
    Great experience staying at Hotel Noum Osaka. The staff was very friendly and warm. We very much enjoyed the location. Close to many key transit connections, but also located in a quiet peaceful part of the city. The restaurant was very good, though they serve more western fare, so take that into account when planning your breakfasts. Very clean room and very comfortable.

  • 5/5 Jamie H. 10 months ago on Google
    Hotel Noum Osaka - thank you for a pleasant stay. The staff are very warm and welcoming, and the location is wonderful being on the slightly quieter side of town. The design of this space is super charming and reminds me of home (Melbourne) with it's boutique-like vibe. Would highly recommend Hotel Noum Osaka!

  • 5/5 Tom P. 1 year ago on Google
    Very friendly staff, cater extremely well to guests needs and always approachable. Great for English speakers and the rooms are comfortable, modern and clean. The offered breakfasts are delicious. Location wise also a fast walk or taxi ride to local stations or into the centre of the city. The best hotel experience I've had. Would highly recommend and would go again!

  • 5/5 Joshua Y. 1 year ago on Google
    Stayed here from 15-18 Jan. Excellent service and cleanliness. All the staff were very friendly and helpful to a point where my 2 year old actually looked forward to seeing them every morning and evening. The whole establishment including the room was very clean (pretty much almost spotless) and well-lighted. Excellent view from the room they kindly presented us with. It definitely beats other hotels of similar pricing we stayed in in terms of cleanliness and service. Had to walk 6-8mins to the train station but I was with a child so I'm sure it will be much quicker without children. Overall a wonderful experience and will definitely be back if we visit Osaka again.

  • 5/5 Marie R. 1 year ago on Google
    The hotel was super nice, well designed and our room was small but cute and with a nice river view. The staff was so helpful, kind and welcoming, we really enjoyed our stay! It’s a true cute boutique hotel, feels personal and homey and the coffee was great ❤️ we loved everything, thank you for having us!!

  • 5/5 Kim H. 1 year ago on Google
    The cafe/lounge can be used by anyone, not only hotel guests. Open early, free WiFi. Very good quality specialty coffee and lovely stylish modern atmosphere. Terrace seating is also available. Bicycle parking available. Music is ok. The bathroom is so nice, clean and everything smells nice. Breakfast is way way way overpriced.

  • 5/5 Andreas D. 1 year ago on Google
    Extremely kind and helpful hotel staff. Very delicious food and drinks. The room was nice and clean and we had the option to wash our clothes and get cold fresh water from the hotel kitchen. The hotel staff was really good at english and was very helpful explaining about the area and gave good recommendations to what we could see. Quiet nice location close to the river and in walking distance to almost everything. Warmest recommendations from Maria and Andreas from Denmark.

  • 4/5 Olivia S. 7 months ago on Google
    Most friendly and warm hotel staff I've ever encountered. The interior and atmosphere in the entrance/cafe area is wonderful - we felt welcome right from the start. Rooms are a little sparse but very clean and great for the price. You need to order room cleaning the day before at the receptions. Location is a little far north but very close to a metro stop.

  • 5/5 Todd L. 10 months ago on Google
    This might be the overall greatest hotel experience of my life. Everything about the place—staff, design, material choices, color, food, community—is thoughtful, intentional and wonderful. Incredibly friendly and helpful folks work here, all of whom go out of their way to interact with guests. The design choices are perfection. It’s a peaceful, calming, soothing environment. Cannot recommend more highly.

  • 5/5 Tyler M. 8 months ago on Google
    Just checked in and love it already! Very inexpensive! Clean and the bed is super comfortable. The staff have been so nice and friendly! Looking forward to my stay in Osaka!


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