Ginza Wako image

Ginza Wako

Watch store Department store

One of the Most Reviewed Watch stores in Chuo


Address

Japan, 〒104-8105 Tokyo, Chuo City, Ginza, 4 Chome−5−11 セイコーハウス

Website

www.wako.co.jp

Contact

+81 3-3562-2111

Rating on Google Maps

4.30 (1.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 7 PM
  • Wednesday: 11 AM to 7 PM
  • Thursday: 11 AM to 7 PM
  • Friday: 11 AM to 7 PM
  • Saturday: 11 AM to 7 PM
  • Sunday: 11 AM to 7 PM
  • Monday: 11 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: Ginza (21) store (14) watch (12) service (12) Seiko (12) Grand (9) good (9) clock (9) building (8) watches (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Tong Yiu (H.W Y. 6 years ago on Google • 384 reviews
    One of the most photogenic building in Ginza. Especially during night. The old style between the modern.
    11 people found this review helpful 👍

  • 5/5 Martin A. 6 years ago on Google • 344 reviews
    Very posh place to visit. We had the opportunity to see the roof as well. Spectacular view.
    4 people found this review helpful 👍

  • 4/5 Chef Faizan R. 5 months ago on Google • 615 reviews
    God place to get some gifts for your friends.
    1 person found this review helpful 👍

  • 1/5 sanjay s. 1 year ago on Google • 159 reviews
    They sell products, but after sale help does not exist. I bought a watch Aston seiko for almost 600000yen I wanted to buy a leather strap for it. Contacted them to be told it will cost 50000yen , which is fine as I'm happy to pay. They cannot post it to Sydney. It's a joke , for a country like Japan which exports goods worldwide , yet their premier store WAKO in upmarket Ginza precinct cannot ship $500 strap to Sydney Australia for a watch sold to me. Even though I'm happy to pay all expenses. Utterly disappointed
    3 people found this review helpful 👍

  • 5/5 Sang L. 1 year ago on Google • 452 reviews
    Beautiful store. The woman helping was super nice. I saw a few Grand Seikos that I really liked there. I loved the relaxed atmosphere. I'm so used to the maximum security in the American stores that it was so refreshing to shop in a store like this.

  • 1/5 Nikhita V. 4 years ago on Google
    First of all there’s a long line. As we waited, for the dessert that we wanted to order the manager told us that they were sold out. And very rudely told us to leave. I am not coming back if it’s this kind of service. Plus is this how you treat foreigners! Kind of sad really
    4 people found this review helpful 👍

  • 5/5 smoke R. 3 years ago on Google
    (Translated by Google) Goods are good too! "A great number of windows of the year" remodeling! Just this! For one fun in Ginza "It's a treat! In a really good way." Because it's close to home! I go to Ginza almost every day, and on the way home from work, I pass by and eat ❗ drink ❗ shopping If you are a neighbor or a frequent user, please understand or "I don't know!" 😅 "Ginza is now more affordable and cheaper! Eating and drinking districts" There are many places to enjoy! The zodiac is cute! Isn't it ❗ I'm curious (laughs) (Original) 品も良いけど! 「年間凄い数多くのウインドーの」模様替え! これだけで!銀座での1つの楽しみに 「ご馳走さまですよ!本当に良い意味で」 自宅~近いので!ほぼ毎日銀座に行って、仕事の帰りに、通り過ぎて食べて❗飲んで❗買い物 ご近所様の人や良く利用される方は理解して下さるか「解りませんが!」😅 「銀座の方が今は手頃やお安く!飲食街や」 楽しむ所多いですよ! !干支かわいい!じゃないですか❗気にな(笑)
    3 people found this review helpful 👍

  • 5/5 伊藤修治 3 years ago on Google
    (Translated by Google) If you get a ring at the bridal fair, let me go up to the roof and take a photo in front of the clock tower. That clock tower is a four-sided clock with north, south, east and west! Ara surprised! Powerful! (Original) ブライダルフェアで指輪ゲットしたら、屋上に上がらせて頂き、時計台の真ん前で写真撮影。 あの時計台、東西南北4面時計だよ! アーラビックリ! 迫力満点!
    3 people found this review helpful 👍

  • 2/5 c s. 2 years ago on Google
    Apart from the watch boutiques low quality overpriced products with very little variety. Not very good service either. Do not recommend.
    3 people found this review helpful 👍

  • 5/5 T W. 11 months ago on Google • 11 reviews
    Amazing service by Mr. Toshiki Kawai! We are a couple visiting form Canada and was looking for a Seiko/ Grand Seiko watch. We can see Mr. Toshiki Kawai is very passionate about watches! He is very knowledgeable, very attentive and patient. He understood what we were looking for and showed us watches not on display. His service was one of the best service I have received in Tokyo so far. His English is very good, and he explained all the complications of each watch to us in English. When we come back to buy another watch, we will definitely ask for him again!
    2 people found this review helpful 👍

  • 3/5 永松一 3 years ago on Google
    (Translated by Google) Night view of Ginza 60 years ago 🌉 (Original) 60年前の銀座の夜景🌉
    2 people found this review helpful 👍

  • 5/5 Tutu S. 3 years ago on Google
    (Translated by Google) The polar bear in the winter of 2016 is super cute. I'm secretly hoping that it will appear again this year. (Original) 2016年冬のシロクマが超絶可愛い。今年も現れないかと密かに期待している。
    2 people found this review helpful 👍

  • 4/5 天内健生 3 years ago on Google
    (Translated by Google) Appearance only, Seiko's clock tower shines in the blue sky 🕧 (Original) 外観のみ、 青空にセイコーの時計台が映えます🕧
    2 people found this review helpful 👍

  • 5/5 By-tomomixともみん 3 years ago on Google
    (Translated by Google) The symbol of Ginza is always beautiful ~ ☺️ (Original) 銀座のシンボル いつみても美しいです〜☺️
    2 people found this review helpful 👍

  • 5/5 Joven L. 1 year ago on Google • 11 reviews
    We bought a Grand Seiko watch here and the experience was great! The Japanese lady that initially attended to us at the Grand Seiko counter was rather patient and knowledgeable. Hazel and her colleagues have been incredibly hospitable and friendly. Hazel is also trilingual and able to converse well in English, Mandarin and Japanese. Would recommend anyone looking to buy Grand Seiko watches to come to this store!
    1 person found this review helpful 👍

  • 4/5 大巻慶子 3 years ago on Google
    (Translated by Google) I like it because it is quiet and calm and I can shop. Great for choosing gifts, Sometimes the shop doesn't notice it even though it's not so crowded. The gift box is also fine, There are not many variations in the size of the box, so even small items such as silver shiori The box gets bigger. (Original) 静かで落ち着いて買い物が出来るので好きです。 贈り物を選ぶのに最適ですが、 そんなに混んでいないのに、お店の方が気がついてくれない事もあります。 贈り物の箱も立派ですが、 箱のサイズのバリエーションが余りないので、銀の栞の様な小さい物でも 箱が大きくなります。
    1 person found this review helpful 👍

  • 5/5 小笠原ルミ子 3 years ago on Google
    (Translated by Google) Wako in Ginza is really wonderful. Mitsukoshi and Isetan are fine, but I feel a thorough professionalism. This store is recommended for people who have come to Tokyo. The only thing that isn't enough is that even though it's a large store, it's not a super-large store. (Original) 銀座の和光は本当に素晴らしい。三越や伊勢丹もよろしいが、徹底したプロ意識を感じる。上京した人に薦めている店舗である。唯一物足りないのは、大型店ではあっても、超大型店ではない、ということぐらいか。
    1 person found this review helpful 👍

  • 5/5 임성윤 3 years ago on Google
    Tokyo's representative architecture Traditional and historic Ginza Street
    1 person found this review helpful 👍

  • 5/5 観光大使 3 years ago on Google
    (Translated by Google) Good reception and a wide selection of products. (Original) 接遇良く、品揃え豊富。
    1 person found this review helpful 👍

  • 4/5 Stan L. 1 year ago on Google
    Iconic clock tower in Ginza. Very popular to identify when in Ginza
    1 person found this review helpful 👍

  • 3/5 みんみん1号 3 years ago on Google
    (Translated by Google) Today, my friend said that he would buy socks for gentlemen, so I arrived. Surprisingly, the clerk's uncle was in a row of gag that did not go down in the elevator. On the contrary, I was tired. The number of items is small, but a pair of socks is 3,000 yen for celebrities! The hat is also 80,000. It's just bags and double digits ... I was reminded that I'm a commoner. (Original) 今日は、友人が紳士用の靴下を買うとおっしゃるので、着いて行きました。 驚くことに、店員の叔父さんがエレベーターで同席になり下らないギャグを連発していました。逆に疲れました。 品物は数は少ないのですが、セレブの方の御用達で靴下が一足3,000円! 帽子も8万。バッグとか二桁ものばかりです…自分が庶民だと言うことを改めて思い知らされました。
    1 person found this review helpful 👍

  • 5/5 Alfred L. 4 years ago on Google
    A must visit top luxury department store with lots of Japanese luxury brands that are very fine. It is like a Nieman Marcus or a Bergdorf Goodman of Japan. We bought Grand Seiko automatic men's watches here. They are limited editions for sale at 6 shops in Ginza but nowhere else in the world.
    1 person found this review helpful 👍

  • 5/5 中村嘉男 3 years ago on Google
    (Translated by Google) There are many luxury items. It is a representative building of Ginza. (Original) 高級品が数多く揃っている。銀座を代表する建築物です。
    1 person found this review helpful 👍

  • 5/5 Stephen C. 7 years ago on Google
    A historic building that sells high end Seiko watches. I recommend visiting the Seiko Museum in combination with visiting this building. Nice pictures can be had if you go across the street to the Nissan building.
    1 person found this review helpful 👍

  • 5/5 Terren L. 6 months ago on Google • 51 reviews
    Purchased a Seiko Astron Ltd. edition (MSF) here. Great service from the female service rep. Very patient and attentive to details. Will return for a Grand Seiko one day, hopefully in the near future!

  • 5/5 Matt I. 5 months ago on Google • 28 reviews
    Tiny but very fancy. I bought a sweet hat.

  • 3/5 b k. 2 months ago on Google • 27 reviews New
    Always visit here when in tokyo. It's a landmark department store.

  • 5/5 negi y. 3 years ago on Google
    (Translated by Google) It's a standard meeting place. (Original) 待ち合わせ場所の定番ですね。

  • 5/5 馬渕文子 3 years ago on Google
    (Translated by Google) It's always Ginza on the street (Original) 何時も通りの銀座ですね

  • 5/5 せりくんの日常チャンネル 3 years ago on Google
    (Translated by Google) It's a must-have place for me. I go to peep almost every Sunday (laughs) (Original) 私にはなくてはならない場所です。 ほぼ毎週日曜日に覗きに行っています(笑)

  • 5/5 黒木悠基 3 years ago on Google
    (Translated by Google) The table clock display is very nice. (Original) 置時計のディスプレイが非常に立派です。

  • 5/5 及川禎房 3 years ago on Google
    (Translated by Google) Assortment is wonderful! (Original) 品揃えが素晴らしい!

  • 5/5 K Y. 3 years ago on Google
    (Translated by Google) I visited Silver Week in September. I went to Grand SEIKO and next door SEIKO. Very beautiful watches were lined up. (Original) 9月のシルバーウィークに訪問しました。 グランドSEIKOと隣のSEIKOへ行きました。 とても綺麗な腕時計が並んでいました。

  • 5/5 Tony W. 3 years ago on Google
    (Translated by Google) Needless to say, Tokyo must visit here, even if you can’t afford it, you have to make a pilgrimage (Original) 不用說了,東京一定要到這邊逛一下,就算買不起也要來朝聖

  • 5/5 syu s. 3 years ago on Google
    (Translated by Google) I did some wind shopping. .. There are only good items, so just looking at them will make you feel rich. I want to be able to shop in a place like this one day without worrying about anything. By the way, when the bakery of the Kimura family next door was closed, I bought bread on the 1st floor here (cakes are also sold). It was very delicious. (Original) 何度かウィンドショッピングをしました。。 良い品ばかり置いてあるので、見ているだけでもリッチな気分になります。 いつかこんなところで、何も気にせずに買い物できるようになりたいです。 ちなみに、隣の木村家のパン屋さんがお休みだったとき、ここの1Fでパンを買いました(ケーキも売ってます)。 とても美味しかったです。

  • 5/5 Ork L. 1 year ago on Google
    Be into SEIKO shop. Good atmosphere, so courteous service and good SEIKO watches!

  • 5/5 Ram_ B. 1 year ago on Google
    Amazing

  • 5/5 Rodrigo A. 1 year ago on Google
    Great store, it’s like a candy store for watches

  • 3/5 秋桜美麓 3 years ago on Google
    (Translated by Google) From the intersection. (Original) 交差点から。

  • 5/5 Bill A. 5 years ago on Google
    The flagship Seiko store sells a wide range of Seikos, including Seiko's premier watch, the Grand Seiko, and other brands. It has an excellent selection, and equally excellent customer service.

  • 5/5 Peter S. 3 years ago on Google
    The heart of Tokyo!

  • 3/5 Goh L. 4 years ago on Google
    Nice looking building with a clock.

  • 5/5 KianHong K. 4 years ago on Google
    High end department store with impeccable service.

  • 3/5 HAL _. 3 years ago on Google
    (Translated by Google) It's fun to change the display 🙌🏻✨ (Original) ディスプレイが変わるのが楽しい🙌🏻✨

  • 4/5 seishi m. 3 years ago on Google
    (Translated by Google) Until now, I had never entered the place because I thought it was a high threshold, but I entered Ginza for the first time after going to Ginza for decades. It's just a watch battery replacement, so how about it? I thought, but I received a very polite customer service. When I buy a watch, I would like to buy it at the Wako Main Building, but I wonder if it's too expensive to buy (laughs) (Original) 今まで、敷居が高い所と思って入った事無かったのですが、何十年も銀座に通ってて、初めて入りました。 時計の電池交換だけなので、どうかな?と思ってましたが、非常に丁寧に接客頂きました。 腕時計を買うときは和光本館で買いたいと思いますが高すぎて買えないかな(笑)

  • 5/5 勘川浩史 3 years ago on Google
    (Translated by Google) I'm looking forward to the display every time ❗ 🍓 Strawberry Parfait & Litchi and Franbow Parfait 😋 (Original) 毎回ディスプレーが楽しみです❗ 🍓ストロベリーパフェ&ライチとフランボワーズパフェです😋

  • 4/5 Toru T. 3 years ago on Google
    (Translated by Google) The display is always clean. (Original) ディスプレイがいつもきれい。

  • 5/5 藤森一孝 3 years ago on Google
    (Translated by Google) Luxurious, gorgeous and modest. The sound of gold on the clock tower echoes. (Original) 豪華、ゴージャス、慎み深さがある。 時計台の金の音が響きます。

  • 5/5 ながみり 3 years ago on Google
    (Translated by Google) The price is high, but the quality is high. (Original) 料金は高いが、クオリティが高い。

  • 4/5 渡辺仁 3 years ago on Google
    (Translated by Google) Kindly responded to me (Original) 親切に対応してくれました

  • 3/5 Y P. 3 years ago on Google
    (Translated by Google) A landmark in the center of Ginza (Original) 銀座中心のランドマーク

  • 1/5 kids s. 3 years ago on Google
    (Translated by Google) Do not recommend his cake, it is really expensive and unpalatable (Original) 不推荐他家蛋糕哦,真的是又贵又难吃

  • 4/5 黒昭 3 years ago on Google
    (Translated by Google) The customer service is comfortable. (Original) 接客が心地いいです。

  • 4/5 J N. 3 years ago on Google
    (Translated by Google) Speaking of Ginza, Wako. Located in a corner of the Ginza 4-chome intersection, the clock is famous. You can also go up on the roof depending on the conditions. (Original) 銀座といえば、和光。銀座四丁目交差点の一角にあり、時計が有名。屋上にも条件次第で上がらせてもらえる。

  • 5/5 磯田隆二 3 years ago on Google
    (Translated by Google) It was good to be able to shop in a very calm space. (Original) とても落ち着いた空間で買い物ができて良かったです。

  • 5/5 mimi m. 3 years ago on Google
    (Translated by Google) Seasonal marron pie ♪ (Original) 季節限定のマロンパイを♪

  • 5/5 斎藤ねこ 3 years ago on Google
    (Translated by Google) A place of memories when my wife bought me a watch in return for my engagement ring The correspondence of the clerk at that time was very good (Original) むかし妻から婚約指輪のお返しに時計を買ってもらった思い出の場所 その際の店員の方の対応がとてもよかった

  • 5/5 丹沢宏一 3 years ago on Google
    (Translated by Google) There was a great luxury watch 😊 (Original) すごい高級時計がありました😊

  • 5/5 如月カマキリ 3 years ago on Google
    (Translated by Google) I didn't feel unpleasant even if it was a little crowded, probably because the staff and the customer base were of good quality. (Original) スタッフも客層も質が良い人が集まっているためか少し混んでいても嫌な感じがありませんでした。

  • 5/5 奈歩 3 years ago on Google
    (Translated by Google) The fruit parfait was very delicious. (Original) フルーツパフェがとっても美味しかったです。

  • 4/5 A6れふ 3 years ago on Google
    (Translated by Google) Historical shops and buildings that have continued since before the war. It may be said that it is a landmark of Ginza. After the war, the building was ingested by GHQ for a while and was used as an office. Immediately after the return, it was difficult to erase the letters and arrows (guidance inside the building?) That were written in various paints on the walls of the stairs and corridors. It is also a store that did not move while department stores and other stores were steadily closing their stores during the bubble era. The floors that are not stores are used for various office work such as accounting. (Original) 戦前から続く歴史あるお店&建物。銀座のランドマーク的な存在と言えるかもしれません。 戦後は一時期GHQに建物を摂取され、事務所として利用されていた事もありました。返還直後は階段や廊下の壁面などにペンキで色々と書かれていた文字や矢印(建物内の案内?)を消すのが大変だったそうです。 バブル期に百貨店などが閉店時間をどんどん遅くしている中で、動じなかったお店でもあります。 なお店舗になっていない階は経理など様々な事務が利用しています。

  • 5/5 キングムハンマド 3 years ago on Google
    (Translated by Google) Thank you for your kind guidance (Original) 丁寧にご案内下さった

  • 3/5 MO T. 3 years ago on Google
    (Translated by Google) A landmark in Ginza. The show window feels the season and is decorated with interesting things. You can shop slowly, but to create a prestigious atmosphere, it's okay ... (laughs) (Original) 銀座のランドマーク。ショーウィンドウは季節を感じ面白いものが飾られたりします。ゆっくり買い物は出来ますが、格式高い雰囲気を醸し出すため、おおっ…てなる(笑)


Call +81 3-3562-2111 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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