(Translated by Google) When I sent it for repair, it was scratched and returned. When I picked it up at the store, I was handed over to me with all my fingerprints. Wipe it with at least a cloth and then hand it over. I doubt the quality of the staff. This is the only shop directly operated by MOSCOT in Tokyo, so if you want to add a degree, we recommend purchasing only the frame here and going to another store for lenses and adjustments. It's a fashion eyeglass store that has just opened up and is "just to buy a frame." (Original) 修理に出したら傷がついて戻ってきました。 店頭での受け取り時、指紋だらけで「どうぞ」と手渡された。 少なくともクロスで拭いてから渡してください。 スタッフの質に疑問を感じます。 東京のMOSCOT直営はここしかないので、度数を入れたい方などはフレームだけここで購入し、レンズや調整は他店に行くことをお勧めする。 開き直って、「フレームを買うためだけの」ファッション眼鏡店といえます。

It is one of the few directly managed stores in Japan, and although the store is not very large, it has a wide variety of items on display. The store staff also treats you with a good sense of distance, so it's nice to be able to take your time and look around.

Terrible customer service. First, I was asked to wait outside of the shop in the cold winter for 20mins even the shop was so spacious. Second, when I finally got in I was treated like invisible in the shop even there are 5 shop staff and only 3-4 groups of customers! I showed one of their products on website and asked if they have it in the shop; the shop people just said no in a cold voice and not even bothered to recommend me the available one in the shop! I am glad that I finally chose to leave and didn’t spend a penny in this shop; no matter how good the quality it is it’s just not worthy helping to pay for rude people. It’s a huge disappointment and what a waste of time as I came from quite a distance… Please review your service and before you become the crème on the top don’t pretend to be one!

Even though it's an glasses shop, there is a line outside the store on weekends. The inside of the store is compact with only 3 chairs. Since we are a directly managed store, we have a wide selection of MOSCOT types and color variations. Not only are they limited to Japan, but some are also available only at directly managed stores. The staff at the store are also polite and kind. Fitting technique depends on the person. The fitting when I bought it wasn't good at all, so I took it in afterwards and they adjusted it just fine. It's a popular brand, so I recommend going on weekdays.

Excellent service. Great quality eye glasses. Love the different styles. Quite stylish. Got a pair recently and it feels great and looks really classy.

Great!

Helpful staff. Happy to have a look at old Moscow glasses while browsing for new ones.

(Translated by Google) Despite being brand new, the screw that needed to be loosened when replacing the lens was already crushed, so I ended up returning it. The screws were flattened and the frame was bent. According to an optician who regularly buys eyeglasses, the quality of Moscot is extremely low, as most of them are made in China instead of Japan these days. I was advised that if I wanted to buy a Moscot, I should choose the one with "Made in Japan" written on the inside of the frame. It is out of the question that the screw is crushed even though it is not cheap. I will never buy Moscot glasses again. (Original) 新品にもかかわらずレンズ交換時に緩める必要があるネジは既につぶれており、結局、返品。 ネジはつぶれているし、フレームも湾曲していた。 眼鏡の買取も実施している行きつけの眼鏡店の方の話によると、最近のMoscotは日本製ではなく中国製が多くなってきており、クオリティーが極めて低くなっているとのこと。 Moscotを購入したいのであれば、フレームの内側に「Made in Japan」と記載があるものを選んだ方がいい、とのアドバイスを受けました。 安くないにもかかわらずネジがつぶれているなど、論外。 二度とMoscotの眼鏡は購入しません。

Great glasses

(Translated by Google) I'm glad that it was the same frame that the artist was wearing, but it was practical and the optometry was accurate. It is also nice to have the size prepared according to the size of the face. (Original) なんかうれしいですね、あのアーティストがかけていたフレームと同じなんて、なんて思ったり、でも実用的で検眼も的確でした。顔の大きさに合わせてサイズが用意させているのも素敵です。

(Translated by Google) A stylish eyeglass shop. One of the few directly managed stores in Moscot. There are plenty of fashionable frames, and the clerk will carefully adjust the glasses. Aftercare is also wonderful. Even the glasses case that comes with you when you buy glasses is fashionable. I am grateful for the thin cloth bag of Moscot design that will be with me ^ _ ^ (Original) 小洒落たメガネ屋さん。 数少ないモスコットの直営店。 オシャレなフレームも豊富で店員さんもメガネの調節丁寧にしてくれます。 アフターケアも素晴らしい。 メガネを買うとついてくるメガネケースですらもおしゃれ。 一緒にくれるモスコットデザインの薄手の布袋もありがたい^_^

One of the few Moscot directly managed stores in Japan. This Aoyama store is wonderful, including the store's exterior, interior, staff's response, after-sales service, and maintenance. Personally, I feel that this shop is one of the best in Tokyo, along with the excellent glasses shop ``Continue'' in Ebisu. I have used glasses from various brands such as 999.9 (Four Nines), Kaneko Optician, Oliver Goldsmith, and Oliver Peoples, but I have experienced dissatisfaction with the glasses themselves and poor after-sales service. Perhaps it was inevitable that I ended up at Moscot. The glasses have a basic and classic design but have a statement design, so you can use them for everyday use without any complaints (this is important), and we also do free maintenance such as replacing the nose pads and fixing the temples of the glasses and fixing any loose screws. I am truly grateful for this opportunity, and I look forward to working with you for a long time to come.

(Translated by Google) It's fashionable, but it's too tight and seems to have no edge. sad. It is a long-established American store used by Mr. Tsuji and Johnny Depp. (Original) お洒落なんだけど度がキツすぎて縁がなさそうです。悲しい。淳さんとかジョニーデップなどが使ってるアメリカの老舗です。

Glasses shop in Minami Aoyama MOSCOT Aoyama store limited models are sometimes on sale.

Nice staff and beautiful glasses.

混んでましたねー。店内狭いので入場制限入ってましたが、メガネ屋さんで行列は初めてみました。お客さん沢山の中でもきっちり検眼して貰って好印象です。もう一本買おうかなー。

(Translated by Google) In addition to many shapes and color variations, there are also sizes available, so it's fun to choose. In particular, there are so many variations of classic cell frames that you can't choose. The quality is also excellent and it seems that you can use it habitually for a long time. (Original) 沢山のシェイプとカラーバリエーションに加え、サイズの展開も有るので選ぶのが楽しいです。 特にクラシックなセルフレームのバリエーションは選びきれない位あります。 品質も素晴らしく、長く愛用していけそうです。

(Translated by Google) It was good that both the product and the staff were high quality. However, it is a little difficult to enter (Original) 商品、店員の方ともに質が高くて良かったです。ただ、少し入りづらい雰囲気