1/5 sreih s. 2 years ago on Google
Complaint.
First,
if
I
could
rate
the
place
for
-1
star
I
will
not
hesitate.
Staff
were
rude
and
had
bad
attitude,we
felt
not
welcomed.
Usually
as
a
restaurant
in
touristic
area
staff
have
to
be
more
welcomed.
My
feedback
is
based
on
experience
in
high
end
customer
service
for
more
than
20
years.
1-
chairs
and
furniture
are
broken.
2-we
had
to
ask
the
staff
to
clean
the
table
Before
we
settle
down.
3-
the
menu
was
given
after
we
ask
the
staff
many
times.
4-
timing
We
arrive
at
4:50
pm
till
5:12
pm
none
of
the
staff
was
bothered
to
ask
for
our
order.
-
only
one
table
of
13
was
busy.
-
only
2
staff
and
one
bar
tender
was
In
the
restaurant.
-And
of
course
we
left
since
no
one
of
the
staff
approached
us.
To
Bab
al
mina
management,
Kindly
improve
your
service,increase
your
employee
and
I
guess
more
useful
training
in
customer
service
have
to
be
applied.
Or
my
advice
to
close
the
restaurant
and
let
some
investors
take
over
to
recreate
the
true
experience
that
byblos
deserve.
Kind
regards