1/5 T D. 2 years ago on Google
This
is
the
worst
hotel
experience
I've
ever
had
in
my
life.
I
would
not
recommend
this
place
to
my
worst
enemy.
I
arrived
to
this
hotel
after
a
flight
from
NY
for
work
and
was
set
to
check
in
after
11am.
I
made
a
reservation
weeks
in
advance
only
to
show
up
to
a
locked
office
with
someone
peeking
through
the
blinds
and
ignoring
the
countless
knocks
which
prevented
me
from
checking
in
at
5pm
and
the
office
hrs
are
posted
11am-7pm.
My
reservation
was
for
two
twin
beds.
I
was
finally
let
into
the
office
at
6pm
and
was
told
by
management
and
the
front
desk
that
they
would
locate
a
room
in
45
min
but
I
would
need
to
wait.
I
left
did
some
shopping
with
a
few
friends
returned
back
and
was
told
I
was
misinformed,
the
room
was
not
able
to
be
rented
because
it
was
too
much
to
clean.
I
was
given
options
of
leaving
and
coming
back
the
following
day
although
I
mentioned
I
just
flew
in
from
NY.
I
was
offered
another
bed
to
be
brought
over
to
the
room
although
that
never
happened
and
it
probably
was
impossible
for
the
2nd
bed
to
fit
due
to
the
size
of
the
room.
I
finally
was
asked
after
8pm
by
Sonora
who
was
the
only
person
who
seemed
to
care
how
she
could
assist.
She
realized
there
was
no
rooms
available
and
poor
wifi
and
started
by
trying
to
locate
a
temporary
additional
room
for
me
after
8:30pm
until
something
became
available
the
following
day
so
my
friend
didnt
have
to
sleep
on
the
floor.
Sonora
even
offered
her
own
personal
wifi
Hotspot
because
the
wifi
did
not
function
in
the
rooms
after
expressing
to
her
that
we
were
there
for
work
and
needed
internet.
This
woman
went
above
and
beyond
on
her
day
off
for
the
few
hours
I
stayed
at
this
place,
she
deserves
a
promotion
or
raise.
Aside
from
sonora
going
above
and
beyond,
this
place
was
a
complete
dump.
There
were
people
loitering
throughout,
looking
like
they
were
on
drugs,
the
locks
on
the
doors
did
not
work
throughout
the
hotel
due
to
a
system
failure
I
was
told
that
was
ongoing
for
2
weeks.
leaving
the
property
to
get
back
inside
your
room
required
someone
to
let
you
back
in
your
room
because
of
the
technical
issues
they
were
having
with
their
key
system.
I
ended
up
leaving
a
few
hrs
later
after
check
in
because
a
random
person
walked
into
my
room
at
3am
as
I
was
asleep
which
was
extremely
unsafe
and
dangerous.
This
place
was
extremely
filthy
inside
and
out.
Poorly
managed
property
and
very
deceiving
from
what's
advertised.
Today
when
I
showed
up
to
speak
with
management
following
my
experience.
Management
refused
to
come
down
and
speak
with
me
and
advised
front
desk
to
just
refund
me
as
I
requested.
I
feel
that
my
safety
concerns
were
not
acknowledged
and
I
will
definitely
inquire
more
about
these
unsafe
practices
at
this
place.
Lastly
I
waited
outside
again
with
a
few
other
people
at
5pm
while
the
door
was
locked
again
Just
to
speak
with
someone.
This
place
never
answers
their
phone,
even
before
I
arrived
and
tried
to
confirm
my
stay.
I
witnessed
a
worker
saying
they
hate
hearing
the
phone
ring
and
purposely
ignore
it.