One Ten image

One Ten

Apartment complex Apartment building

😠 I would not recommend this or any building in the The Enclave Collection, nor anything owned by BNE, unless you are ok with overpaying for an apartment and constantly wondering what your amenity fee is going towards. While the units are extremely nice, and we’ve had virtually no issues with the apa... People often mention John, maintenance, apartment,


Address

110 Hoboken Ave, Jersey City, NJ 07310

Website

onetenjc.com

Contact

(833) 317-1641

Rating on Google Maps

4.50 (81 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 AM to 6 PM, Hours might differ
  • Saturday: 10 AM to 6 PM
  • Sunday: (Easter), 10 AM to 6 PM, Hours might differ
  • Monday: 10 AM to 6 PM
  • Tuesday: 1 to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: John (9) maintenance (7) apartment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sasha L. 8 months ago on Google
    I would not recommend this or any building in the The Enclave Collection, nor anything owned by BNE, unless you are ok with overpaying for an apartment and constantly wondering what your amenity fee is going towards. While the units are extremely nice, and we’ve had virtually no issues with the apartment itself in our roughly two and a half years of living here, the experience with management has been nothing short of frustrating. One of the biggest reasons we were attracted to this building when we first moved in was the amenities it offered, however, we quickly learned that maintenance of these are a low priority. Something is constantly not working and takes an unimaginable amount of time to fix, always due to a backorder of parts. More than anything, the worst part of living here has been the property management. There is no way to describe them other than awful. They could care less about resident concerns and often use the excuse that they have no control over anything because they outsource just about every service to a third party. I’m talking shuttles, lifeguards, concierge staff, etc. If you ever have an issue, it is never addressed because “sorry, these are not our direct employees.” I once had a package misdelivered to a building within The Enclave Collection and after weeks of follow up, was dismissed when they found out I was able to get the package resent, despite having clear photo evidence that the package was delivered to them. They simply do not care about making it an enjoyable experience for their residents, let alone following up on any of your concerns. We often say there is no job you could be this incompetent in and expect to keep your employment, but somehow these people do. Within the last two weeks of living here, I was assaulted by a member of the HMC right outside 100 House, and requested the footage that was caught on their camera system be released to me as the police officer I spoke to advised that I would need that to be able to file a complaint agains the club. Despite informing upper management that this as the advice I was provided by law enforcement, they refused to release anything to me. The glowing reviews you see are about the maintenance staff which request you leave a review when they have serviced your apartment. These buildings are advertised as luxury living except they do little to compare to the surrounding properties and are more of a headache than anything else. The dog runs are disgusting and always filthy. The amenities are constantly out of order. There is no weekend shuttle, etc. You are better off paying the same thing for a luxury building downtown that has easier access to public transit and all that JC has to offer.
    7 people found this review helpful 👍

  • 5/5 Mia C. 8 months ago on Google
    John Gonzales was extremely polite, courteous, and swift at tending to my units needs. He was quick and got the job done with 10 mins! Thanks John!
    4 people found this review helpful 👍

  • 5/5 Nicole R. 7 months ago on Google
    John was extremely helpful! Always a pleasure when he comes up to help with any issues. He also cleans up after his job which is great
    4 people found this review helpful 👍

  • 5/5 Francesco P. 7 months ago on Google
    John quickly fixed our AC unit when we put our ticket in. He’s personable and great to talk to. Thank you John!!
    4 people found this review helpful 👍

  • 1/5 Kelvin Q. 5 months ago on Google
    Lived here for 2 years and while I enjoyed the apartment itself, it was wayyy overpriced, management literally does nothing but make life a living hell, and the amenities you pay for are never available or there is always some issue with them. Management never responds to inquiries and they seem to never be on site either. It took me 2 months just to get my parking spot assigned garage access fob. And they charged me for the 2 months as well. All of these 5 star reviews are reviews for the maintenance people. They ask you to review them after a maintenance job. This is how BNE management pads their ratings and reviews. Although i have certainly had great experiences with maintenance. They’re the only saving grace. Everyone who lives here is super entitled and weird as hell too. This community is for the Karens so if you’re one of them you’ll find it quite lovely.
    3 people found this review helpful 👍

  • 5/5 Amanda Lynn G. 10 months ago on Google
    John Gonzales was extremely professional and helpful in completing the work orders. I enjoyed his prompt care and commitment to his job.
    2 people found this review helpful 👍

  • 5/5 Nick P. 11 months ago on Google
    I got locked out of my apartment and although I’m sure it may have sidetracked maintenance from a busy morning, John Gonzales was super kind and helpful in letting me back in to grab my keys quickly so that I could still be on time for work. Very appreciative of John and the staff at One Ten for always going the extra mile!
    2 people found this review helpful 👍

  • 5/5 Gabriella M. 9 months ago on Google
    John from maintenance is great! He quickly fixes any issues I have in the apartment. He is always friendly and professional.
    2 people found this review helpful 👍

  • 1/5 Костя �. 7 months ago on Google
    I do not recommend that you move into this house. He is really very handsome at first glance. But when you live in it, nothing works, everything is temporarily under repair, the shuttle works very poorly, it never arrives on time. Very bad managers, they are not interested in your problems, they are not ready to help you. And you will always find strange bills for services or fines. Do not move into this house.


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