It’s clear there is no investment that goes into this gym. No new equipment, very poor maintenance of existing equipment, and it seems like nothing ever gets cleaned. When a machine goes out it takes weeks to repair. Even small things like pins for the weight machines and hooks for cables are constantly missing or broken. I understand this is the cheapest gym in downtown JC, but it would be nice if management made some effort to keep equipment in good condition. You really get what you pay for.

Summary: A pretty decent value for money kind (among the options available in Newport area) with good well maintained equipment and not so crowded gym. Full Review: I had been looking for a decent gym in the Newport area at an affordable price. Most gyms in the area are considerably more expensive and the Club Metro hits the sweet spot. This is one of the reasons it became pretty popular in the area. The gym is very close to the PATH and has most facilities that you expect from a normal gym The gym is pretty well maintained and looks new. There is ample equipment for weight training and cardio. The gym tends to get crowded during the evenings but haven't found myself waiting much for any equipments which is a great sign. There are about 2 of each for most machines and equipment. They are well maintained and have found the staff pretty responsive to feedback. I have found the basic membership as the most value for money. It includes access to all the weight training and cardio equipment, sauna and lockers. I felt like the add-ons are slightly expensive. They also have a protein shake counter but the prices are pretty high. Overall its a good gym in the area and you should definitely check it out if it meets your needs for training.

Key machines break regularly and either never get replaced or take months to repair. Pec Dec machine broken for about a month now. Back extension bench has been missing for months. Leg press machine out of order too. I noticed a trend in specific individuals that hog more commonly used equipment texting on their phones for 10 minutes between sets then just leave their weights on it expecting people to clean it up after them. You get what you pay for at the cheapest gym in JC and you also get people that understand 0 gym etiquette with no management intervention

I enjoy going to Club Metro Jersey City. It has everything I look for in a gym. Especially the rules to users at this time of Covid-19 I see that they are met. Each user must sanitize whatever they are using before and after. Sanitizer bottles are provided for each user. The protein shakes bar is amazing! Very varied. So far, I have tried three delicious flavors. I'm looking forward to classes like yoga and/or Zumba being activated because I'm going to be the first enrolling on them. The communication system with users is good when there is a change on the regular opening/closing time due to any circumstance like snow. The atmosphere is calm, the staff excellent. I'm grateful for the effort that Club Metro Jersey City staff does every day. Overall, everything is well maintained and clean. Something that I don't like so much is that the mirrors are half-body. The only thing I would change would be full-body mirrors. Perhaps it's for safety I don't know.

Typical local gym tactics, impossible to cancel your membership. Forced to jump loops to finally get it cancelled. They enjoy stealing your money. Also have had multiple unpleasant experiences with the front desk employees from their OTHER facility in Rutherford. Keep in mind, this is during COVID where everyone has fallen under hard financial times. Thanks for supporting your local community I guess.

THIS PLACE IS INCREDIBLE, THE PEOPLE WHO WORK HERE ARE AMAZING, THE GENERAL MANAGER RYAN IS AMAZING AND DOWN TO EARTH, THE TRAINERS GIVE THEIR BEST KNOWLEDGE AND RESPECT WHEN IT COMES TO FITNESS, THIS PLACE IS MORE THEN JUST A FITNESS GYM, THE WAY PEOPLE TREAT YOU WHEN YOU WALK INTO ANY ESTABLISHMENT IS VERY IMPORTANT TO A POTENTIAL CLIENTS AND THE LOVE YOU ARE TREATED WITH BY KENNITH, ALEX AND RAUL IS TOP DOLLAR SERVICE, EVERY ONCE IN A WHILE YOU WILL CATCH THE OWNER IN HERE WORKING OUT VERY HUMBLE GUY VERY NICE....JUST WANTED TO SAY THANK YOU VERY MUCH TO THE STAFF AT METRO FITNESS CENTER KEEP DOING AMAZING WORK

Good gym for the price! Good location. Bad news? The music they pump through the speakers everywhere is so loud and awful. I might not like the music, but does it have to be so loud?!

The gym is at great location, near to station and the price is reasonable too. The equipment are also nicely maintained. There are often times when they are broken or under repair, but can’t complain with the membership fee charged every month. Although it would be nice to just have either yearly or enrolment fee

This gym has everything that you need at a very reasonable price. The gym has excellent weekday hours and reasonable weekend hours and a good selection of machines. The gym is also clean and spacious, and has a locker room with showers and a steam room.

I work in the area so I recently joined this gym to stay proactive during the fall/winter season. I signed up easily online while at work. When I arrived to the gym for the first time I was greated by Michelle. She was so welcoming and assisted me with any questions I had. I have only been a member for a week but I can say the customer service is on point. Clean bathrooms and locker rooms. I highly recommend d this establishment

I joined metro gym, 10 months ago because I needed to lose the weight that I have gained during the peak of covid. The fitness manager/yoga teacher, Melissa suggested Abraham, an excellent personal trainer. During the complementary session he assessed my fitness level, took the time to explain the body mechanics behind the different exercises and made me work! I left sweaty and sessions booked! Abraham has transformed me not just physical, losing 30 lbs of fat (and gaining 10 lbs of muscle) but mentally. Thanks to him I'm confident in my appearance and who I am. I've gained an active social life, great style and can cook. Train with Abe!

Huge upgrade from my previous gym, best gym in the jersey city area in terms of both equipment and price. Staff is also super friendly.

I have been going to this gym for 5 months now and I don’t have much to complain about this place because the people there are nice and I am able to workout without dealing with anything negative. I would recommend anyone in the area to sign up here.

One of finest gym and coolest prices , friendly environment, good ppl , good trainers , Dom& manager Ryan and all other staff are cool , friendly , made good gym friends , my fav spot in heresy city , next to Newport mall Prabhu Charan Kommu

Extremely unprofessional. Called multiple times, never picked up their phone and charged during COVID when the gym wasn’t even open. I understand business are struggling but cheating people out of money is unacceptable. Horrible. Find another gym who respects you

Well maintained, well equipped gym for small crowds. Staff is courteous and efficient. Standards and rules enforced ensure a respectable clientele. Pretty much the best you can expect from a small sized gym.

Clean and fairly well-equipped. The only changes I’d make are: 1) Replace all benches in the dumbbell area with the adjustable kind that can be flat or sloped at varying angles. The flat benches there tend to run out quickly at more crowded times while the ones stuck in a sloping position remain free because no one wants to use them. 2) Add one or two more squat/deadlift platforms with bumper plates, since the existing one tends to always be in use.

What a wonderful experience daily at the fitness factory. The trainers are all a daily inspiration. The facility is quite well kept & cleaned often. The faces in the gym emphasize push, drive and intestinal fortitude. I definitely recommend if you’re looking for a gym, look no further. A great location downtown by the water with wonderful shops, eateries & the mall. Great atmosphere.

I honestly loved the gym when I first started coming over a month ago. Over time, I have noticed that the lockeroom and sauna are consistently filthy. There's everything from dirt to spit out chewed gum. With that being said, the staff and classes are great. Dom and Alexandra always go above and beyond during training sessions, and I would highly recommend taking their classes.

The gym is exactly what you expect from a place with low monthly fees. Gets the job done, staff is very patient and helpful and the other members are friendly. Highly recommended.

Great gym. Has everything you need. Convenient. Not too crowded if you go at the right time. Great to grab a shake at the front after a workout

Pros: Have all the equipment for a good workout Cons: Men’s bathroom smells really bad. Need some deep cleaning in there. It’s filthy. Dance(bollywood?) classes on the weekday take over the studio for the rest of the night. Back to back sessions? Unacceptable. Also we can’t take equipment because they lock the door

This gym is fine. It’s just too crowded. It’s a small gym filled with people during peak hours. You’ll be asked “how many sets do you left” and you don’t always get the machine you want and some members are just rude. Additionally, I saw some rats running around on a Saturday morning last year. Gym employees are nice. For me, I enjoy training alone but constantly interrupted by some people. Anyway, it’s the cheapest gym in this area. There are pros and cons and so just accept it.

I signed up for Club Metro at my roommates recommendation. It’s a great price and there’s plenty of equipment! It gets busy after work around 5 or 6pm, but for the most part I’ve never really waited for for a machine or bench. The gym is clean and the showers and sauna are nice touches! About a month after signing up, I decided to pair up with a personal trainer. I was matched with Rowel. I couldn’t be more pleased with our sessions! He’s a lot of fun to work with, but more than that, he’s a GREAT teacher! Thanks to him, I finally feel like I belong at the gym because now I know what I’m doing. And I’ve seen a lot of results. I’ve lost about 55lbs and gained a significant amount of muscle. I can’t thank him enough!

Pretty well managed and the equipments & machines are in a far better condition as compared to the other local gyms. Most i liked was the segregation of different sections as per the workout requirements

This was my first stop when looking for a new gym upon moving to Jersey City. I really just wanted a gym with sauna, but club metro provides so much more. Staff is friendly and it is a reasonably sized gym. I have been a member for 4 years now and I have zero complaints.

The gym is pretty well maintained and looks new. There is ample equipment for weight training and cardio. The gym tends to get crowded during the evenings but haven't found myself waiting much for any equipment which is a great sign. There are about 2 of each for most machines and equipment. They are well maintained and have found the staff pretty responsive to feedback. I have found the basic membership as the most value for money. It includes access to all the weight training and cardio equipment, sauna and lockers. I felt like the add-ons are slightly expensive. They also have a protein shake counter but the prices are pretty high. Overall its a good gym in the area and you should definitely check it out if it meets your needs for training.

Ive been really happy with this gym over the past several years. Super friendly staff, and some of the members are actually friendly as well(which seems to be a rarity). Diverse membership. Good maintenance and good equipment, with a separate room for classes or individual stretching, etc. Pleasant and energetic atmosphere, not overly crowded and a great location across the street from the Newport PATH station. Very good value overall. Nice juice bar.

I’ll let the pictures speak for themselves. Equipment is always broken, paper towels often empty, disinfectant bottles never work. This gym is gross and the only reason I go is because my husband has us in a couple pricing. Staff is usually nice tho with the exception of one individual.

I’m happy with Club Metro, the gym is so clean, equipment are in good condition, and the staff are amazing.

My second home. Ever since I have joined, I have enjoyed every workout. There are tons of equipment options as well as cardio machines. People are very caring and respect the personal spaces. Kudos to all the trainers and staff.

I LOVE ClubMetro!! The staff, Dominique and Nick in particular, are always beyond friendly and willing to help with anything. If Dom’s classes are getting you excited enough, he’ll always get you hype while he’s doing 1 on 1 training with his clients! His energy is contagious and is SUPER knowledgeable about the body and how to get the physique you want. Best gym in Jersey City!!

I signed up a few weeks ago, and my experience has been great. Welcoming staff willing to help in any way, not even to mention how hygienic the gym is, from the entrance, machines to the lockers room and bathroom. I have no complaints at all! Have a did join them!!!!