5/5 Kasturi G. 5 months ago on Google β’ 1 review
I
recently
had
the
privilege
of
being
under
the
care
of
Dr.
Mahesh
Goenka
and
his
remarkable
team
at
the
Gastroenterology
department
of
Apollo
Gleneagles
Hospitals
in
Kolkata.
From
the
outset,
what
struck
me
most
was
the
unwavering
commitment
to
patient
care.
Dr.
Goenka's
approach
went
beyond
mere
medical
expertise;
it
was
evident
in
the
genuine
concern
he
showed
for
my
well-being.
Every
step
of
the
way,
I
felt
heard,
understood,
and
cared
for,
which
significantly
alleviated
the
anxiety
that
often
accompanies
medical
concerns.
Speaking
of
well-being,
the
holistic
approach
adopted
by
Dr.
Goenka
and
his
team
was
truly
commendable.
They
didn't
just
focus
on
treating
my
ailment;
they
looked
at
me
as
a
whole
individual.
This
comprehensive
approach
ensured
that
every
aspect
of
my
health,
both
physical
and
emotional,
was
taken
into
account.
It's
rare
to
find
such
a
balance
in
healthcare,
and
it
undoubtedly
contributed
to
my
overall
recovery
and
peace
of
mind.
The
comprehensiveness
of
the
treatment
plan
was
another
standout
feature.
Dr.
Goenka
and
his
team
left
no
stone
unturned
in
diagnosing
and
addressing
my
liver
concerns.
Their
attention
to
detail,
coupled
with
state-of-the-art
facilities
at
Apollo
Gleneagles,
instilled
confidence
in
me
that
I
was
in
the
best
possible
hands.
This
thoroughness
not
only
expedited
my
recovery
but
also
prevented
potential
complications.
What
further
elevated
my
experience
was
the
respectful
treatment
I
received
throughout
my
interactions
with
Dr.
Goenka
and
his
team.
Despite
his
eminent
status
in
the
medical
field,
Dr.
Goenka
approached
our
sessions
with
humility,
actively
listening
to
my
concerns
and
involving
me
in
decision-making
processes.
This
level
of
respect
extended
to
every
member
of
the
Gastroenterology
department,
fostering
an
environment
of
mutual
respect
and
trust.
The
order
and
discipline
maintained
within
the
Gastroenterology
department
were
palpable.
Despite
the
bustling
nature
of
a
hospital
setting,
there
was
a
sense
of
organized
efficiency
that
permeated
every
aspect
of
my
care.
This
structured
approach
undoubtedly
contributed
to
the
seamless
experience
I
had
as
a
patient.
Last
but
certainly
not
least,
the
support
staff
deserves
special
mention
for
their
friendly
and
understanding
demeanor.
Their
compassionate
care
and
willingness
to
go
the
extra
mile
made
a
world
of
difference,
enhancing
the
overall
patient
experience.
From
scheduling
appointments
to
assisting
with
queries,
their
efficiency
ensured
that
my
journey
was
devoid
of
unnecessary
hurdles.
In
conclusion,
my
experience
under
the
care
of
Dr.
Mahesh
Goenka
and
the
Gastroenterology
department
at
Apollo
Gleneagles
Hospitals
was
nothing
short
of
exemplary.
The
collective
efforts
of
this
dedicated
team
not
only
addressed
my
medical
concerns
but
also
prioritized
my
overall
well-being.
Their
respectful,
comprehensive,
and
patient-centric
approach
set
a
benchmark
in
healthcare
excellence,
making
my
experience
both
comfortable
and
convenient.
I
shall
share
my
experience
with
my
friends
in
Vancouver,
Canada.
Many
thanks,
Doctor
Goenka
&
your
entire
Team.
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