Good service

Super friendly staff but terrible food and drinks. Toilet could be better.

First time in this lounge. Not good Not bad. You will feel like you are in a restaurant not in lounge. There was a good variety in the food buffet. Overall I'll give it 6.5 out of 10

Tried their service before Take off, so far is not bad for that price, especially if u come early to the airport and don’t have any place to hang out. Might be this place is an option. I’m not typically person who come to the lounge for food so I don’t really mind it what the food is available over there, but so far I can see the variety of food being served. They are salad, soup and some Arabic food. I didn’t try the food too much coz is already late night and is time for sleep 😬

Very good food but the whole lounge area is really small. Also the lady at the entrance needed to fill in a lot of papers just to let you in.

A nice comfortable place to sit, beverages, some snacks and friendly staff. Simple lounge but just what you need before a long flight. Everyone greeted us with friendly smiles and made sure we had everything we needed. Muthu made sure we had ice water in our water bottles for our flight and a nice coffee before we left. Thank you!

(Translated by Google) Excellent (Original) ممتازة

Have always enjoyed the lounge. When flying out late, a warm meal with coffee or tea is perfect. Good wifi and nice place to relax before flight.

Very average lounge with small buffet with around 4 hot dishes and two salads and some pastries as desserts. It’s clean. But nothing special. Would be ok for a very short break

The photos of this lounge on the website are out of date, it has all changed. For the worse. The old lounge was OK, this new lounge is very very poor. Upon entry they do not accept MasterCard or Visa now. There is no management available to speak to and the reception staff are poor at handling complaints. The food is poor, cooked chicken that was cold, a feta and spinach pie that was disgusting, stale sandwiches, some stale cake, oranges and not much else. The coffee maker makes coffee that is not hot. The tables have waste food spilled on them and are not cleaned properly. Avoid this lounge completely it is not up to International standards. Maybe that's why it was nearly empty.

Acceptable.. not bad Spacious smoking room, clean toilet and nice staff

(Translated by Google) Nice (Original) جميل

I seriously don't understand why the service staffs talks all the time. This is a lounge for travellers to rest. Those two men never stopped talking. Please be considered and think about the travellers. Travellers did pay money to get into this lounge to rest and enjoy not to listen to the staff life story. Also they don't wear gloves when they touch the food. It's mandatory to wear gloves and it's mandatory to not talk infront of the serving food to avoid spitting into the food.

Not up to standards. The food below expections No sweets at the buffet Updating my review after the second visit no universal charger for North American devices.

(Translated by Google) Sorry for this price! It should warm kitchen until 23:00 but everything is cleared away at 22:15! Internet does not work! (Original) Traurig für diesen Preis! Es sollte warme Küche bis 23:00 gehen aber es wird alles um 22:15 weggeräumt! Internet funktioniert nicht!

Better than the rest of the airport, but I have seen public areas in other Airports that are of higher quality than this lounge.

Tiny lounge very uncomfortable seating and tiny food variety When will people understand it’s a place to rest and not just drink and eat Watch out if ur plane is delayed u will be very uncomfortable in that lounge waiting for more than an hour

Very limited foods

An Exemplary Experience. The Pearl Lounge in Kuwait offers an unparalleled experience that goes beyond the expectations of any traveler. The lounge boasts an impressive selection of delectable food, ensuring a delightful culinary journey for its guests. The lounge’s ambiance is a harmonious blend of comfort and tranquility, providing a much-needed respite from the hustle and bustle of travel. The availability of Wi-Fi services adds to the convenience, allowing guests to stay connected. One of the standout features of the Pearl Lounge is its immaculate bathroom facilities. The option to take a refreshing shower before a flight is a thoughtful touch that enhances the overall experience. Its commitment to guest comfort and satisfaction is evident in its attentive service and superior amenities. I wholeheartedly recommend the Pearl Lounge for a truly awesome and memorable visit.

Small lounge and seating arrangements are very tight and uncomfortable.

Good Seating with Sofa n Chairs but Recliners are missing Buffet is decent with some good options Wifi works perfect WashRoom is not there so you will have to use Airport's Smokers for you : this Lounge is the only place in Terminal 5 to smoke, there are no other area for smoking and only way to access smoking area is by entering in Lounge

The lounge has basic snacks and refreshments. Clean toilets. Basic service as well. Seating arrangement is poor and uncomfortable. The longer accepts American express cards as well as diners club. Premium visa and master cards moved to another lounge next to gate 5.

One of the worst lounges i had ever been to. If you visit between 11 pm and 5 am there is no food. Seats uncomfortable with right angle vertical back side.Toilets in a terrible condition with broken item and cheap soap.No computers, no copy machine.I suppose they charge 35 $ for use. It doesn’t worth more than 5 $.

Terrible & no service! Pearl Assist provided terrible and virtually no service for my ailing wife and child! My wife -Merin Abraham and newborn baby traveled on 5th Jan 2021 to DXB and we had availed the services for Pearl Assist departure from Kuwait. I had spoken to a customer care officer who assured me that they would be arranging wheelchair services and take care of my wife - who was recovering from her complicated delivery and child who was hospitalized post-delivery. Moreover, while booking i specifically wrote that I need wheelchair, as they were ailing. Instead, when I reach the airport, I had to wait and call the representative multiple times before which she reached me. The representative did not assist with carrying the luggage from the cabbie to the counter. No wheelchair or transportation was provided despite being promised over phone and putting in the request while booking in the form. Moreover, after being walked to Pearl Lounge, the representative was late to escort my wife and child to the gate, and my sick wife had to carry her luggage and child alone to the gate, and when she reached the gate walking - the representative reached. This incident has left my wife emotionally disturbed and physically deteriorated. What service is this? I feel like Pearl Assist has stolen money from us without providing any services. I demand compensation above and beyond a refund. Moreover, I will be informing all my corporate and personal contacts about the miserable service we received. If we do not receive an adequate response, I will choose to move forward with further necessary action.

Lounge...? A food court in a crowded market! Emirates, you should reconsider.

Very limited buffet and available reading material.

👍🏻

Un welcoming staff at the reception.Food was average but toilets were clean .Effort should be made to improve their service .

The baddest lounge I have seen in my life smoking smell everywhere My children my girls my boys my wife everybody not feel comfortable It's not recommended first time and it will be last time

Not too many food choices. The rice was good.

The food is amazing, but a lounge without alcohol is boring...

This airport lounge left a lasting impression, and unfortunately, it wasn't a positive one. The cleanliness was lacking, evident from dusty plates and an overall unclean environment. The food selection, a mere ten items, fell far short of expectations, with a noticeable decline in both quality and taste. Disappointingly, every dish failed to satisfy—dry rice, stale croissants, and pastries that seemed past their prime. Even the seemingly foolproof kuboos bread fell victim to subpar preparation. I mean how can you get kuboos wrong? In a nutshell, the dining experience was nothing short of horrendous. To make matters worse, the strong scent of cigarettes filled the entire lounge, thanks to the proximity of the smoking room near the entrance. The lack of proper ventilation only exacerbated the issue, resulting in an unpleasant, pervasive odor throughout the lounge.

Disastrous food! No comparison with Pear LoungecBahrain Airport!

Pros Indian food available. Cons Small place Limited menu Limited seating, with regular chairs. No comfy or quite place tp sleep

Below average food, smoking area is right inside the lounge which makes it worst for non-smokers. Very congested seating, no recliners, no big sofas, no sleeping beds, no washrooms.

This is by far the worst lounge I've been in. There's a smoking room inside the lounge and you can smell the smoke outside, before you even enter the lounge. The service was good, the seating was ok, but the smoke was intolerable.

This place only accepts Visa cards issued in the Middle East

Terrible. It’s quiet but the food and food selection is terrible. The staff is attentive and quick, but the actual food is not worth it

It is the worst service. I had booked the service for Mumbai Airport and i paid the full amount and no one showed up to assist. Also there is no contact to call them and i am submitting the forms online for my refund but no reply. Never use this service.

Basic lounge, for the airlines it serves, it should be already upgraded to a modern one and more comfortable too. Looks like a canteen. Showers don’t look quite good.

Ok, atleast there is some option in the airport. It has food and refreshments.

The food quality is very bad , no variety

Has the flair of a railway station. Noisy. Food is ok but nothing special. However the personal is very friendly. Better than to wait at the gate anyway.

Very small lounge with below average food, options are not many. I would give it only 2 stars.

(Translated by Google) Good (Original) جيده

Great

Usually decent food but today it's absolutely horrible. Maybe because it's Ramadan, Idk

Very nice

Small size Lounge for Jazeera Airways travellers in T5 At Kuwait Airport , have a free Wi Fi , smoking corner and limited selection of food and drinks

If you can choose. Go to Dasman instead. Uncomfortable seats and poor selection of food.

Bad chairs and poor quality food

Gud one.... Superbbb....

(Translated by Google) Very normal but better than some other halls (Original) عادي جدا لكن افضل من بعض قاعات اخرى

(Translated by Google) Frankly speaking, an excellent comparison with the VIP hall in Egypt. This is a first-class room and businessmen, but they are frankly treated and eaten well (Original) بصراحه ممتازه مقارنه بقاعه كبار الزوار في مصر. هذي قاعه لدرجه الأولى ورجال الأعمال بس بصراحه معاملتهم واكلهم طيب

good

It's just ok lounge l. seating is also not very cozy. I thought to have a nap but couldn't able to. I used lounge wash room basin to shave and that cleaner inside told not to shave and go inside toilet to shave. What a joke and manners. Food is just a small snacks.

They should close because the restaurant out side much better than the lounge it self , shameful

You will find everything you need. Very convenient 😀😀

Got a nice treat from my friend in Kuwait - he bought us access to this 5 star lounge to get some rest and eat a lunch before our flight back home. Staff were nice, there is even s live cooking station where you can order some basic meals to the cook. Great experience!

Ok lounge. Good espresso machine and comfortable smoking area.

Chairs were not very comfortable, no reclined options. Internet was good.

My favourite... still food range can be better. Helpful staff

A decent lounge with decent food selection. The lighting is a little cold and not as pleasant as other lounges. I like the Dasman lounge more.

(Translated by Google) The place is clean and there is internet but for eat there is no diversification (Original) المكان نظيف وفيه انترنت لكن بالنسبه للاكل لايوجد تنويع

This is the 2nd best lounge in the kuwait Airport. The food selection is just OK, but not to the level of top class. They have a decent selection of drinks, but be aware that no alcohol is served. The seating is not arranged with privacy in mind. The chairs are conformable and have plug points nearby.

Great experience

Not the best of the airport lounge. Food options are very less, No Indian/veg option served. Some staff are biased towards specific passengers. Not the best of cleanliness and hospitality. Needs improvements.

Excellent place to relax

Kuwait Airport is very small and limited options for duty free shopping. There 2 lounges and both small always packed... New airport construction going on and hopefully will have better facilities.

Good service

(Translated by Google) Business Class and Classroom at Kuwait International Airport (Original) قاعه درجة رجال الاعمال والدرجة الاولى في مطار الكويت الدولي

Very nice

Comfortable, spacious, separate tables for dine-in, children play area, smoking zone, shower facility, good wifi, tables to work equipped with charging points and ipods. Limited options for vegetarians, not clear marking on the dishes and limited magazines. All side tables are having fancy mags. Good reception staff.

beautiful

My money stolen in Pearl Lounge Kuwait.

(Translated by Google) Nice (Original) جميل

Disgusting bathrooms and poor quality of food and service

Congested but ok food is good

Not a great lounge.

Very excellent service

Decent place, food is ok.