1/5 Suma S. 8 months ago on Google
After
recently
relocating
to
Georgia,
I
have
been
an
obgyn
patient
here
for
the
last
6
months,
attending
over
6-7
prenatal
appointments.
I
am
writing
this
review
based
on
my
comparable
experience
after
switching
to
another
provider
around
36
weeks,
so
that
expectant
parents
know
what
to
expect.
1. Be
prepared
for
wait
times
that
can
be
seriously
frustrating.
Regardless
of
the
day,
time,
or
which
doctor
I
saw,
the
wait
was
consistently
over
an
hour,
sometimes
even
pushing
2
hours
for
the
entire
visit.
The
actual
time
with
the
OB-GYN
was
barely
5
minutes.
I
understand
obgyns
are
busy,
but
it’s
about
time
they
improved
their
time
management
or
focused
more
on
their
existing
patients
rather
than
taking
on
more
new
ones.
I
have
been
dreading
their
wait
times,
which
often
leads
to
missing
work
and
uncomfortable
hours
in
a
chair,
causing
back
pain,
which
is
not
fun
in
the
third
trimester.
On
top
of
this,
nobody
in
this
practice,
including
doctors,
has
acknowledged
or
been
apologetic
even
once
for
their
ridiculously
long
wait
times.
2. Appointments
with
Dr.
Anthony
always
seem
rushed,
like
she’s
in
a
race
to
see
all
the
patients.
She
sometimes
comes
across
as
rude/dismissive
and
doesn’t
really
give
enough
time
to
address
my
concerns.
The
OB
is
usually
in
and
out
within
3-5
minutes.
I
saw
Dr.
Chua
only
once
and
do
not
have
much
experience
to
comment
on
my
experience
with
her.
3. There
is
no
online
scheduling
or
a
proper
messaging
system/nurse
line
here
to
reach
for
emergency.
The
lab
and
test
results
are
all
handled
through
a
call,
and
there
is
no
way
to
view
the
results
unless
you
request
a
printout
on
the
visit.
It’s
a
very
old-school
system,
and
most
of
the
time,
the
front
desk
staff
doesn’t
have
a
clue
about
how
things
work.
I
once
asked
if
there
was
a
nurse
line
or
an
after-hours
support,
and
to
my
surprise,
the
front
desk
said
there
was
nothing
like
that.
Much
later
when
I
asked
again,
Dr.
Chua
confirmed
there
is
an
on-call
number
to
reach
the
obgyn
directly.
In
another
instance,
I
called
the
front
desk
to
reach
the
doctor’s
assistant
when
I
was
having
a
terrible
sinus
issue
while
6
months
pregnant,
to
get
some
pregnancy-safe
medication
recommendations,
only
to
be
cut
down
by
the
front
desk
in
a
rude
way,
mentioning
“we
don’t
treat
sinus.”
4. Brace
yourself
for
a
bit
of
a
headache.
They
want
the
patients
to
prepay
for
the
entire
labor
out-of-pocket
costs
around
the
28-week
mark.
It’s
a
real
hassle,
especially
if
you
end
up
having
to
deal
with
refunds
post-birth
because
your
deductible
is
reached
before
delivery.
While
I
understand
this
is
a
norm
in
some
clinics,
I
expected
they
should
talk
about
it
in
the
first
appointment.
I
didn’t
come
across
this
with
my
previous
pregnancy
provider,
so
this
got
me
surprised.
Now
that
I
have
transferred,
I
am
still
waiting
for
the
refund
of
the
money
they
charged
me
for
labor
already.
I
am
glad
I
switched
from
here
for
an
overall
positive
and
hassle-free
experience
with
another
provider
while
receiving
good
care.
I
would
not
recommend
this
place
to
any
mothers
who
value
time,
customer
service,
and
birth
empowerment.
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