I have stayed in many Red Roof Inns over the years. This one in Johnson City Tenn. Was by far the worst I have ever encountered. Day shift clerk was rude and unhelpful. Room was basically dirty. Mattress on the bed must have been 20 years old. It was so saggy that I he'd to sleep in the middle so I would not get thrown out. Only coffee in the whole hotel was at the front desk. My rating ** suck ** I would not recommend this hotel to anyone and will never stay here again.

CLEAN ✨ And the caretakers are extremely accommodating friendly and pleasant. What a lovely place so happy to be here. Definitely recommend by moi🥰

DIRTY ROOMS. MOLDY BED. We stayed in Room 332, third floor. Checked in around 10pm (Aug 24 2022) we ate, went to bed. Next day we were heading out and couldn't find my little girls shoe so we looked under the bed only to find MOLD on the floor and on the bed. Hard to tell how long it's been like that....manager said she would give us 10 dollars back. I was livid that my daughter slept on that bed with her head right above where the mold is. In the end, she put 30 bucks back on my card and really was expressionless when we left. Didn't say anything along the lines of oh im sorry, ill get this fixed....nothing. Nasty place.

My husband and I stayed in a room on the first floor after the Bristol race. The sink was clogged and would almost over flow just brushing your teeth. The comforter was not washed - it had old cologne/perfume smell to one side, and the other not. The entire room and bathroom just did not feel clean what so ever. Our only positive we can add is that the front desk staff was pleasant for check in and check out. We will not stay here again.

We came to stay for the Country Thunder music event and wanted a place close, but not super expensive since we wouldn't spend much time at the hotel. Wasn't expecting much but got the total opposite! Called for an early check in for about an hour prior to check in time and was told we could check in as early as we wanted! Gave us much more time to get ready. Staff was very friendly, quick check in upon arriving and rooms were very clean! Parking was great, lot very well lit, and not any outside noise to disturb us at all although you're very close to everything. We didn't have any complaints at all. It's a smoke free grounds so that was a plus! Thanks for a great stay! We will definitely visit again for the concert in 2023!

Great hotel for the price, nice and clean. This is no high end hotel of course. Some of the nicest people in the world are in Johnson City, except for those who work at this hotel. I VERY specifically asked the Manager how I could park my small trailer so I didn't take up too many spots. He said I could either disconnect it, or back it onto the grass so the truck was in the parking spot. He went on to say I can "do whatever you want here, you are the king." Next day I get serious attitude from some maintenance guy about how it was parked so I politely went back to the Manager about Wrenchy McGruff and now he says I can't park on the grass, or I can check out (with attitude). Real nice. It's a budget hotel and I don't expexct the world, but it doesn't cost anything to treat your customers with respect.

Just staying over to rest our heads for the night on a road trip. The first room they gave us hadn't been cleaned. The beds were all un-made and there was a dirty spoon on the side table. They put us in another room without any issue. This one was clean. The room didn't have a coffee maker or hair dryer or some of the basic amenities that other hotels have. They did have free coffee in the lobby. No free breakfast. Overall okay if you aren't expecting much and looking for something very basic.

Very nice room although it is a little small. That might be due to the king size bed which was comfortable. The sign for the motel is obscured by a tree that needs to be trimmed. We stayed two days and enjoyed our stay

Staff is very nice to me. Very friendly and accommodating. My only criticism is, the freezers in the refrigerators didn't work so well, in the few rooms I stayed in. Not a big deal for me though, as I keep returning!

Hotel room and grounds are immaculate. The room was absolutely spotless. Great area for dog walking. Nice and quiet in the evening. Perfect stay!!

They had the most comfortable beds we found during our trip. They were only full sized, but that was the only down side. The pillows were amazing... Had to resist the urge to steal one, lol. The AC worked great! The staff was all super nice. Even the coffee in the lobby was good! For me, the location wasn't great, but if you want to be close to shopping and restaurants, it will be great for you. (I like more greenery with a bit of a drive for food/shopping, but most people don't). Parking was awkward, but that's because of the hotel's location, too.

Stayed there along with some other family members. This is by far the most disgusting place I have ever stayed. Matress sagged & pillows were like sleeping on a paper bag half full of air. Very sketchy people hanging in the parking lot all hours of the night. I would give this place a big fat zero. Feel sorry for anyone that stays there.

Desk staff were friendly. The chair, in the room, was falling apart. We had 4 rooms with family. Only one room was cleaned. Even after repeated requests, our rooms were not cleaned. The floors were filthy. The carpets were never vacuumed. After I called corporate, they sent someone. All she did was make beds and give us clean towels.

My fiance and I have used Red Roof Inn any time we have the need for a motel in Johnson City. We enjoy the nostalgia of our first stay. The inn is well kept and cozy. We had a huge bed, tv, desk, a mini fridge, vanity section with hangers & a bathroom with a shower/bath option. The environment may not seem like much due to the surrounding businesses but it is surprisingly enjoyable just walking down to the vending machine. They have a microwave, ice, snack & drink machine in a community room near the office. A selection of travel guides rest beside the drink machine and we found them to be quite entertaining to browse as we warmed up our food. We hope to visit several locations in the coming future. Red Roof's prices can't be beat unless you want to stay in a less than desireable motel. I hope not & I hope everyone enjoys their stay as much as we have. Thank you Red Roof for providing us with a relaxing stay.

I had a really bad experience at this location. The room was infested with bed bugs and roaches so I complained to management and asked for a room switch. They came into the first room and said they don’t have any bed bugs as if I was making it up. When I checked into the second room it was way worse. I left the motel a day early as I couldn’t bare the pain. So much marks all over my body and I had my 8 month old with me. Their attitude is disgusting as well. The only pro is that there are so many shopping centers and restaurants at walking distance. But other than that, you’ll leave this location with bed bugs.

The room is acceptable. And it's close to the ETSU stadium - the reason we are up here. BUT... the bed is horrible! I'm already dreading the drive home tomorrow! We are going to be so sore from the broken down springs in the morning! The sheets are also stained but clean (could still smell the bleach).

I stayed at two Red Roof Inn's this weekend in two different cities and this one was the nicer of the two! First impression was worrisome when I walked in the lobby and it smelled of smoke and the lobby was set to probably 50 something degrees. But the front desk attendant was friendly and helpful. The room I got was on the 3rd Floor. Elevator access was easy. Once I got in the room, I was pleasantly surprised. There was no smell and the AC was GREAT! The room was clean and bathroom (while small) was clean. For the cheap price of the room, it was everything I needed for the night. Beds were clean, comfortable pillows, AWESOME A/C, and a working tv. I would stay at this location again.

The room had a very musty and old smell to it. It was clean but the air-conditioning was stinky and filter needed cleaned. The bathroom area is very small! Toilet and shower are cramped in a small space. We had a friend stay here as well but her room didn't have the same problem as our did with the smell. The staff at the desk are very nice. I think we may have just gotten an older room. Very clean on the outside, hallways/walkways are well lit. It's close to alot of food and shopping. We were very close to ETSU for our event we attended.

Melissa was amazing, very kind and welcoming. The hotel was great for an overnight stay. No bad smells, no bugs and clean sheets. What more could you ask for in a $75 hotel. I’d stay again and give it an A+

The front desk staff was the friendliest I’ve ever encountered in any travel situation. Room was clean and the coffee in the lobby was of good quality. My dog was welcomed, and we were given a room directly next to the covered outdoor smoking area to accommodate a smoker, and near the dog walking area to accommodate my dog. The internet functioned perfectly for me to work without issues. Highly recommend stopping here for an affordable, enjoyable stay.

The clientele that were at this hotel made us fearful. We didn't go anywhere by ourselves. The lobby door was locked and the worker had to unlock it every time we went in - not surprising, in hindsight. We got our first two rooms. One smelled like "wet dog" and the other, "smoke" - even though it was a non-smoking facility. We switched to two different rooms, which were better. The staff was happy to help us with the switch. Besides the smell, the rooms were ok. But, I wouldn't recommend the place and wouldn't stay there again.

Very nice place. The rooms are very clean and cozy. The staff is friendly and helpful. They are pet friendly so that is a plus. I highly recommend staying here if you are in this area. I will definitely use them for any future hotel needs.

Check-in was simple and no hassle unlike most local hotels. We had almost everything loaded on a moving truck and it started raining and we changed plans and decided to get a room for 1 night and it was a nightmare. Up charges for dogs or because I was a local rhey wanted 200 deposit for rooms etc. But when I I ally called Red-Roof inn. My 2 dogs stay free, the clerk even put my rook next to the area for pets t relieve themselves. I do wish they had a pet waste station, it took me 30 minutes to fi d my doggie waste bags. Rooms were clean and well stocked. Quiet and not 1 disturbance and the coffee the ne t morning was great. Plenty of restaurants within walking distance actually Shoneys restaurants with the big breakfast bat is in the parking .

Stayed for two nights. First rooms heat did not work. Front desk lady was awesome! Immediately moved us to a upgraded room. Check out lady was also very kind and friendly. Not my usual experience with inexpensive hotel staff. All non smoking rooms, but first room smelled heavily of smoke. Rooms were very clean and well stocked. Loud fridge, blue light on ceiling stays on all nite. Good location next to Target, longhorn. Good for quick stay. VERY REASONABLE rates.

The night shift guy was very rude and hung up on me, cause I asked for my receipt to include my company's name as well as mine, "even paid for with company card " so my company is reimbursed for the rooms. Asked for corporate number and he would not give it to me. Would not recommend this hotel to anyone and will be implementing a no stay order for several company's that we contract out to.

The first room we got was horrible. There was tons of fruit flies and it smelled like a ton of dogs were in there right before us. The second room we got was better even though the tv remote was hard to do.

It was clean. The bed was sufficient. The staff was nice. Only one dog allowed in a room. Minimal amenities. NO STOPPER OR BASKET in the sink!

I can start off by saying you get what you pay for here and it's one of the cheaper places in town. What got my was the 4 star average rating for this place. The rooms are small and crammed and a little out dated. We also had a cockroach in our room. There's also a homeless man living in the back parkinglot plus a lot of shady people staying here. Just be weary of the higher rating before staying here. The front desk staff was nice though I'll give them that.

Staff was very friendly, and they have the best pet policy ever! Pets stay free! I had an appointment at the V.A. and stayed here for the night. 80s look in the room with cable tv cold a.c. and the front desk clerk was very helpful and kind. For the price it's nice. I will definitely stay here again on future visits to Johnson City.

Nice pet friendly hotel. Very Clean, safe, well lit, everything worked, nice bedding and plenty of towels. Air conditioner worked well, no carpet which we loved since we had our pet with us. Will stay there again! Great price

Just stayed there last night.The lobby Attendant, Steven, was so nice and professional! The rooms had comfortable beds and clean showers too! It was nice to get a great hotel stay because we were exhausted from driving from TX! Highly recommend.

Nice motel, especially for a budget motel. Clean room, with fresh bedding. Condition of the room is excellent, just missing some of the luxuries of pricier places such as an in room coffee pot and no complementary breakfast. Good lighting and plenty of electrical outlets to facilitate charging your electronics. They do have microwaves and refrigerators in the rooms, and coffee is available in the lobby. Great WiFi, impressive actually. Parking is available outside your door for the first floor rooms. Elevator is available for the second and third floors. Staff is friendly and helpful. I will definitely stay here again when I am in the area.

My favorite small hotel in JC. Never a disappointment. I love them here. I hope to see Lucky during my stay, he is my favorite desk person. All the cleaning girls are awesome. Amazing owners. Even have smoking sections on each floor!

When first checking in I went inside and immediately smelled cigar smoke and it’s supposedly a no smoking establishment. I went with my I.D and card to pay as my wife wasn’t well. The man on desk was rude and said she had to come inside as she reserved it. I replied I’m paying and he said doesn’t matter. So I asked if our room was on the first floor as I’m disabled, he replied you do not have a assigned room and won’t until she comes in. A women near him took a look and said we can put you right next to us on the first floor and I said thanks. Upon going into the room we smelled cigarette smoke, there was no mini fridge to keep anything cool. Then the most disgusting part was the top blankets on the bed had stains on them, I then looked to see the sheets and sure enough they were stained as well. The beds were horrible and we woke up with back pain each night. I will never go into another Red Roof again. I will say there was a nice lady there tgat cared about my disability.

The room smelled like a sour mop! Also, very noisy from people that evidently were locals. And were up all night with major traffic to their room. Slamming doors all night long! I do not recommend anyone that needs rest to stay

I usually don’t write reviews even with a bad experience, but this crossed the line. On me and my boyfriends last day, he had left to go check out and i stayed in the room to finish getting ready and what not. there was a knock at the door and there was a man checking the room before we left so we could get our deposit. I was unaware he was coming and he was unaware i was in there although i had no pants on, and i told him this multiple times to which he tried talking over me and wouldn’t shut the door the first time. Very unprofessional, rude, and downright creepy and weird.

I made the most unfortunate error in booking a no cancel reservation through Expedia for this place based on its “value” rating… my bad… NEVER AGAIN will I a) use Expedia (or ANY third party) to book a room, because you lose ALL leverage with unforeseen conditions/accommodations, and b) take seriously the positive reviews posted on-line for 2-star “budget” chains. Specifically, this place is gross, by the most relaxed standards… no frills, but a clean room and polite check-in is MY expectation for a run of the mill overnight sleep stay. My arrival was not that late, 7:30 pm on a weekday, yet no initial signs of life behind a locked office door… and after a few taps on the glass someone emerged, with all the “grace” and “charm” that one might expect in a back alley flop house from the 1930’s. After a lengthy interrogation and confirmation of my reservation, I was matched up with a room so hideously filthy that I couldn’t imagine how this place survives as a place of business… then again, it seems to attract a very “select” group of transient guests that could double on a set of any B-movie dive. I actually slept on a blanket I pulled from the trunk of my car… between the dank odor, smokiness, creepy crawlers, and trash!!! in this era of COVID-19 preparedness, quite a shock. And, get this: when I returned to the Front Desk, to ask for another room (perhaps one that had been cleaned?), I was offered a “special rate” to “upgrade”… WTH?!? I had ALREADY prepaid via Expedia for a “special” deluxe king room… I had no idea that CLEANING was an additional option. Throw in the noise next door, above, outside… the “ambiance” of an outdated motel structure with non-working HVAC!!! after two hours, I left at 10 and trekked the five hours home instead. You can bet that Expedia, Trip Advisor, and Red Roof Inn will all get my feedback. It’s no bargain to pay “less” for a nightmare experience, as much as it’s difficult to pony up for the “deals” being offered by 3 or 4 star accommodations. Buyer beware!