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Smoothie King

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Health-conscious chain featuring blended drinks in varied flavors with fruits & veggies. People often mention smoothie, time, smoothies, minutes, waiting, wait, girl, Smoothie, King, window,


Address

2506 W Jefferson St, Joliet, IL 60435

Website

locations.smoothieking.com

Contact

(815) 714-2549

Price rating

$$ $$

Rating on Google Maps

3.90 (62 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 AM to 9 PM
  • Thursday: 7 AM to 9 PM
  • Friday: 7 AM to 9 PM
  • Saturday: 8 AM to 9 PM
  • Sunday: 10 AM to 8 PM
  • Monday: 7 AM to 9 PM
  • Tuesday: 7 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: smoothie (14) time (9) smoothies (8) minutes (8) waiting (8) wait (7) girl (7) Smoothie (6) King (6) window (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 XSilentKillsX 6 months ago on Google
    I had an incredible experience at Smoothie King! The service was exceptional, and the smoothies were not only delicious but also packed with nutritious ingredients. I love the wide variety of options to choose from, whether you want a protein-packed boost or a refreshing fruit blend. The staff was friendly and knowledgeable, helping me select the perfect smoothie. The clean and inviting atmosphere made my visit even more enjoyable. I can't wait to return for another fantastic smoothie! 5 stars all the way!
    3 people found this review helpful 👍

  • 1/5 Ezra T. 7 months ago on Google
    After sitting from 11:19 am to 11:54 am with only 4 cars ahead of me I finally made it to the window. I gave the girl my credit card to pay for 2 smoothies. After sitting at the window an additional 10 minutes the girl at the window issues me 1 smoothie and I asked her about my second smoothie. She asks "what other smoothie?" I told her I paid for 2 smoothies. It's on the receipt. I tried everything in my power to stay calm, but after another 15 minutes of waiting I started honking my horn to get someone's attention. The lady finally gives my my second smoothie at 12:24. A damn hour for 2 smoothies!!! I wanted to snap on her and the only reason I didn't say a word to her was because she was pregnant, but I'm sure the look I gave her said it all. They are definitely the worst when it comes to customer service. I had at least 6 cars behind me and they all just left. I guess they got tired of waiting. When I finally made it to the window there was a car sitting in front. I'm sure they asked him to pull up and wait for them to bring it out. He was sitting in the same spot when I first arrived a the speaker to place my order. He was waiting a long time for someone to bring out his drinks. They never did. Finally, while I'm waiting at the window I see this guy get out of his car and go inside to see what was taking so long. It took them about 10 minutes to make this guy's smoothies before he could leave. He had to be there over an hour if it took me an hour. I understand this is a new location, but there is ABSOLUTELY no excuse for any business to be ran this poorly! If I can give it minus 5 stars I would. The managers of this business should be totally ashamed.
    2 people found this review helpful 👍

  • 1/5 Iso 7 months ago on Google
    Waited over half an hour in the line after ordering at the board, never even made it to the window. They were having cars pull up and wait ahead of the line for about twenty minutes apiece before the line would move one car length forward. I sincerely hope they have more than one employee working at a time, but given the wait time I highly doubt it. Left after nearly 40 total minutes without getting our smoothies. Extremely disappointed.
    1 person found this review helpful 👍

  • 1/5 Beverly S. 7 months ago on Google
    They need to hire my workers. These young people with no adult supervision are moving very slow and they don’t communicate with another. The wait time is insane. Customers are coming in for online orders and still must 15- 20 minutes. King Smoothie you have to do better. Just so you know it’s a Saturday afternoon.
    1 person found this review helpful 👍

  • 1/5 Raine T. 7 months ago on Google
    This is the worst Smoothie King I’ve ever been to. I preordered and still sat in the drive-thru for 25 minutes. If I hadn’t already paid for my smoothie, I would have left. While I understand this is a new location, they should have pushed the opening back a little more to make sure they had enough staff to serve their customers. Not to mention the smoothie wasn’t worth the wait! After waiting all that time, I got a smoothie that I could barely drink. It wasn’t blended well & had chucks of ice and fruit. What a waste of time & money!
    1 person found this review helpful 👍

  • 5/5 Chris “ ” E. 6 months ago on Google
    Smoothie King never disappoints. Their smoothies are both delicious and nutritious. With a friendly staff and a convenient menu, it's my top choice for a smoothie, I highly recommend the Hulk
    1 person found this review helpful 👍

  • 5/5 Cory V. 6 months ago on Google
    Smoothie King is a 5-star haven for health-conscious foodies like me. Their smoothies are consistently fantastic, and I love the variety. This place never disappoints
    1 person found this review helpful 👍

  • 1/5 Jennifer K. 7 months ago on Google
    Update- I did contact smoothie king feedback and received no response at all whatsoever! If I could leave negative stars, I would! Drive thru line was very long, about 6 cars, so I parked and went in- right up to the desk and ordered. Went to the other side of the counter to wait. 7 people came in after me and ordered. About 10 minutes after I ordered, the girl calls a name. It’s the guy who had ordered last! Even he looked surprised, as there were the rest of us waiting. But ok, not s huge deal. Then, slowly, the rest of the orders came in backwards as to how we ordered, until it was just me. Ok… then nothing. The one girl was cleaning the blenders, the other lady was working drive thru. No one even acknowledges me standing there. So I said, is my smoothie going to be ready soon? I ordered before all those people and I still haven’t gotten mine. I wasn’t rude, I had just stated it. I understand they were short staffed. But STILL, NO ONE ACKNOWLEDGED ME!!! As if I was just standing there for nothing! So again I asked a little louder- same as before. The girl that originally rang me up says, what was the name on the order? , I said Jennifer. She looks and can’t find mine. So the other lady comes over and looks and says, really rudely, there’s a Jen. I said ok, she probably shortened it, and then said is it the XXXX smoothie? No response, she just starts making it. Then she says to the other girl, ‘you need to make these in the order they come in so we don’t have to deal with people like this.’ Um what?? I said, people like this? I’ve been waiting nearly a half hour for my order and no even said anything to me! I waited patiently until all the other orders were filled and then you both started doing other things. She said we don’t need your attitude. Trust me, I was being much nicer than I wanted to be. I really was trying not to snap… I understand they were short staffed, I understand the other girl was new and learning, but just because of those things, that doesn’t give you the right to talk to me that way. I asked if she was the manager- she said yes. I said I’d like your corporate number. She said, ‘Google it!’ All I said after that was that I really can’t believe she thinks it’s ok to talk to someone that way. And she says, everything is being taped and recorded right now. Okay?!?!…. And?!?! I said nothing that shouldn’t have been said- not sure what she was trying to portray by saying that. I would have just left, had I not already paid for my smoothie. There was a customer that had went through the drive thru and apparently got the wrong order, so they had to park and come in… and she was waiting a very long time, after I’m sure she had sat in the drive thru line for a long time before that. I’m a fan of Smoothie King, but I will never be back at this location. They should be ashamed of the way this location is being run and how customers are being treated! This location has no value for their customers or their customers’ time.


Call (815) 714-2549 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Assistive hearing loop
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ No-contact delivery

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