What a fantastic day! Sales, sales, sales! Sandals, $285 value for $60! Unreal!!! And see how cute! Also, bras-buy one get one 1/2 off! Score! Get there and get the sales through the weekend.

Great place for the whole family to shop but it could use more petite clothing for women, very poor selection of petite clothing.

we had the BEST service while buying watches for Xmas gifts!! me and my daughter enjoyed our 20 minute experience and went home feeling BLING BLING with discount prices you can't beat anywhere else!! JCPenny Joliet Mall can make your Xmas dreams come true!!

Make sure to call before visiting! Online and even on the doors hours posted show 10am-8pm but when I arrived at 7:20pm to pick up an order, exterior doors were locked and gate was down for mall entrance.

I was disappointed in that I went to get my granddaughter a pair of Levi jeans. Today is her birthday! After locating the correct size, with the sale price of $17.99 listed on the table housing the jeans, when I took them to the register to pay for the jeans, I was told that the jeans were $49.99! What an incredible difference! I told the cashier about the price on the table, but she didn't check out what I told her. Her only remarks were, so you don't want the jeans. Sadly, I bought a lesser priced item and left the store. JCP has always been my go-to store for my children and now my grandchildren. This is the second time in one month that this incorrect pricing has occurred! I hope someone will look into this matter! I have another grandchildren birthday this month !

This used to be THE place to shop for your family. Now, this is a sad joke. The shoe department was a complete mess with no one in sight to assist, garbage everywhere, young cashiers more concerned with her hair, then ensuring her register was up and ready for customers and their transactions, broken escalators and an elevator that sounds like it's on its last leg and makes you fearful to take it to the floor you need. And please don't get me started on the lack of product on the racks and shelves. So sad.

JCP has become another Kohls. High regular prices, but always some "sale" going on. Ok selection of merchandise, nothing that blows you away. Service was fantastic.

Ordered online but returned/exchanged in store, customer service was great, no issues. Used a coupon while I was there. Still a really nice store.

This store chain is very pricey, but you can find just about anything you need. They stuck quality merchandise, in the staff is helpful and friendly, in the store is always kept clean and organized.