1/5 Kyle P. 8 years ago on Google
These
stores
as
a
chain
are
typically
poorly
lit
and
contain
what
some
would
describe
as
"low
brow"
gags,
gifts,
and
adult
apparel/accessories.
I
had
a
negative
experience
in
this
store
specifically
as
my
wife
was
looking
for
body
jewelry.
The
atmosphere
of
the
store
is
enough
to
make
me
uncomfortable,
so
when
she
had
trouble
reading
the
packet
details,
I
pulled
out
my
phone
to
illuminate
her
view.
Rather
than
effectively
engaging
us
as
customers,
one
of
the
two
employees
on
staff
noted
that
if
we
stood
on
the
other
side
of
the
display
case,
we
could
possibly
see
better.
Admittedly
a
"duh"
moment
for
us,
I
acknowledged
her
recommendation
and
casually
laughed
it
off.
The
disappointing
aspect
of
this
interaction
for
me
as
a
customer
is
that
the
employee
then
proceeded
to
mock
us
to
her
coworker
well
within
earshot.
I
say
disappointing
because
it
became
obvious
there
is
no
care
for
customer
service.
Anyone
who
works
retail
can
admit
the
occasional
joke
is
made
on
a
customer's
behalf,
but
never
while
the
customer
is
still
in
store.
This
chain
was
much
more
popular
in
the
90's
and
early
2000's,
and
service
like
this
is
certainly
partially
to
blame.
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