I went in to wait for my order. While I was inside a lady from the front yelled, asking Blake, a young man working in the kitchen, to go to the men's room and fix the paper towel dispenser. I watched him leave the kitchen with his gloves on and come back to make food with the same gloves on his hands. I had to say "Excuse me, excuse me, is he not going to change his gloves?" They yelled "Blake! Blake! Change your gloves dude!" He then went and changed his gloves and the bun I watched him grab was then used for someone's order and he only changed his gloves, no hand washing was mentioned or done. This is completely gross and it escapes me how the managers were standing by to let it happen and no one thought to say "And wash your hands dude" or anything. I don't know what sanitation practices they are teaching their people (if any) over there but they're definitely not enforcing it unless a customer notices and says something. Pay attention if you eat here. I just got my food and had to throw it out because I could not stomach the thought of eating it after what I just saw.

I ordered a Mexican chicken sandwich. It’s supposed to come with spicy queso and fried jalapeños. They must’ve been out because they just put normal jalapeño instead. I’m just tired of these places substituting items without letting me know. They just take my money and quietly give me something I didn’t order. I’m not gonna bite anyone’s head off or lose my mind, is it that hard to just give me a heads up.

I went to pick up a replacement order for one they sent out earlier in the day that was wrong.The man behind the counter was rude he has a beard which he touched while boxing up fries and onion rings, very unsanitary, the fries and onion rings were not eaten and if I hadn't of seen the manager making the sandwiches with gloves on, I would of just left. I know that it's hard to find anyone to work these days, but please stop employing people found in rock bottoms basement. I will not be going back to this location until things change for the better

For starters frys where perfect . However the lady in the drive thru was a (excuse my French) complete b word . I understand it's fast food but you can atleast pretend to like your job. Further more we got two chicken sandwiches completely uneatable they were obviously old tasted old and under cooked. I would rank 0 stars out of 5 if google would let me.

Today I went through the Jonesborough Burger King, and its drive thru is always a little slow. Which I usually have patients for because alot of times they don’t have alot of workers. However I waited almost 10 minutes watching 5 workers stand and talk. Usually they are waiting to hand your drinks, they didn’t even acknowledge that I was there. I drove up and got out of my car to get my food. When I walked in the people acted like they didn’t do anting wrong. I would have had more sympathy if I hadn’t seen 5 people standing around talking, and they couldn’t say they were waiting on food because and inside customers because it wasn’t busy.

It's a Burger King, so you know what to expect generally. It's been generally meh. But, I've been visiting the place recently after 5pm, several days in a row and it's been really good. Each time my burgers tasted fresh, with that melted cheese goodness. I hope this continues. Keep it up 💪

No one at counter to wait on customers. When she finally came to take order she was rude and inattentive, kept yelling at people in the back and then walked off and ignored my friend who was behind me in line also waiting to order.. she never came back so friend left and I had to have mine put in a bag to go since I had already paid for it. Never again will I visit this burger king. I've had bad experiences with them before but this was the worst and most rude. Fries were cold. Chicken sandwich was stale and hard. Ended up throwing most of it away

Typical Burger King. Drive-thru line blocks access to some of the parking spaces preventing leaving if there was no line upon arrival.