The probability of being answered on the phone is the same as winning the mega sena. I don't know why the number remains on the page...

I've been calling since morning and I can't get an answer! Lack of respect and disregard, someone needs to answer the PHONE. I don't have time to travel to the location, I need information!

Gent, esse telefone não funciona não ? Faz dias q tento ligar, só da ocupado ou cai. Senhor. Como que marca consulta desse jeito ?

Como faz pra entrar em contato ? Tantos números é nenhum funciona , chama chama e ninguém atende ! Falta de consideração com pessoas que estão precisando marcar algo , tantas reclamações e nenhum providência tomada

An exclusive place to provide bad service. Lack of water for consultants, lack of organization in service records, doctors' requests. I wouldn't recommend it to anyone!

They don't answer the phone!!! There is no way to get in touch and from the comments below it seems to me that the problem is old and cannot be resolved.

Não tem ninguém para atender o telefone, sempre da ocupado ou cai a ligação. Assim fica difícil marcar as consultas!

Alguém tem um número de telefone que consiga falar nesta clínica?Ou está sempre ocupado, quando chama não atende .....ou está fora de serviço, tenho dois números, mas não funciona.

Dermatologista nos deixou esperando por 1 hora e meia e simplesmente não deu satisfação… e no mesmo dia a outra médica (para outra consulta) desmarcou a consulta com 15 minutos de antecedência… e não foi a primeira vez que isso aconteceu… infelizmente não dá para confiar no serviço… já aconteceu uma outra vez que eles cancelaram o exame 15 minutos antes… eu estava a caminho e perdi a viagem… os comentários anteriores só confirmaram as minhas experiências ruins o que mostra que não foi só comigo…

Gente que lugar desorganizado. Recepção não dá conta de atender a todos, fica um caos.

Impossible to speak on the phone, it always rings until the call hangs up, if you really need it, go in person, I don't know why you have a phone if you don't answer

TERRIBLE ATTENDANCE. IN ADDITION TO HAVING TO GO THERE TO SCHEDULE AN APPOINTMENT BECAUSE THEY DIDN'T ANSWER THE PHONE, IT TOOK ALMOST A MONTH TO RETURN AND SCHEDULE AN APPOINTMENT WITH THE PSYCHOLOGIST, WHO CANCELLED AT THE SAME TIME, AND THE DAY THEY RESCHEDULED AGAIN SHE DIDN'T GO, AND NEITHER WARNED IN ADVANCE, I WENT.

I would like to understand why it is so difficult to speak to the staff at this clinic over the phone, to get information or make an appointment do you have to go there? People who work can't always go there, the last time I went to see them there were four employees at the reception, so I understand why they don't answer calls, after calling several times and no one ever answers then they say busy!!! !

Hire someone to answer that phone.. if it changes, take it off the website and in front of the hospital! Genetics calling like idiots for hours with no response

BAD PLACE, I TOOK A GUIDE WITH THE WRITTEN EXAM. THEY SAID IT WAS DONE AT THE OFFICE WITH THE NUTRITIONIST, I SCHEDULED THE CONSULTATION. ON THE DAY OF THE CONSULTATION, THE NUTRITIONIST DID NOT HAVE THE DEVICE FOR THE EXAM. AND SAID THAT THE EXAM PAYMENT WAS SEPARATE (AND SHE RECEIVED THE CONSULTATION) I MISSED THE CONSULTATION PAID FOR BY THE PLAN. WHERE IT IS ONLY AVAILABLE 1 PER MONTH, I HAD TO PAY FOR AN OUTSIDE CONSULTATION AND EXAMINATION. IT WAS THE DAY OF SERVICE. It wasn't the nutritionist's fault, but the receptionist's fault. They still said they could do it at another clinic. They gave me back the guide. But that wasn't the case. The guide had been issued.

Impossible to speak on the phone, I've been trying to call since, but no one answers either number. The reception service needs to improve a lot.