HeumarktClinic Dr.(H) Haffner image

HeumarktClinic Dr.(H) Haffner

Skin care clinic Surgeon Orthopedic surgeon Vascular surgeon Proctologist

😠 I didn't have a good experience with this doctor. I wanted to have laser surgery, which is described as very gentle and painless on his website. A thrombosis then developed and I had to have another operation. I'm in a lot of pain now and will probably be dealing with it for many more weeks. I learn... People often mention Haffner, doctor, practice, recommend, operation, surgery, nicht, laser, years, wound,


Address

Ärztehaus, Heumarkt 43, 50667 Köln, Germany

Website

heumarkt.clinic

Contact

+49 221 2572976

Rating on Google Maps

4.10 (32 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 1 pm, 2 to 7 pm
  • Wednesday: 9 am to 1 pm
  • Thursday: 9 am to 1 pm, 2 to 6 pm
  • Friday: 9 am to 1 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 1 pm, 2 to 6 pm

Featured Reviews


Frequently mentioned in reviews: Haffner (23) doctor (11) practice (10) recommend (9) operation (9) surgery (9) nicht (9) laser (8) years (8) wound (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lukas G. 1 year ago on Google • 9 reviews
    Nice practice and the doctor's assistants were nice. But Dr Haffner cannot admit mistakes and is annoyed when treatment errors are discussed. The result was expensive follow-up treatments that I carried out elsewhere. In general he also has an arrogant nature.
    20 people found this review helpful 👍

  • 5/5 D. 11 months ago on Google • 75 reviews
    I had laser treatment here for a coccyx fistula. After 10 years with no chance of recovery, I no longer have any problems. Dr. Haffner is very friendly and competent, and his practice team also takes away your fears of the treatment. I can only recommend the practice and advise anyone who has a coccyx fistula to be treated here. I can only advise against the original surgical method (open wound healing) as it is associated with months of pain and little chance of healing.
    1 person found this review helpful 👍

  • 1/5 Dominika D. 8 months ago on Google • 24 reviews
    I had my ears done a while ago, but unfortunately I'm not happy with the result. It is very asymmetrical. One ear sticks out far too much and the other is unevenly placed. It's a shame that the pain and exertion were in vain. The operation was in 2014, but it's interesting that you say it was 10 years ago. So you don't even know who I am. Thanks for your answer. I only wrote the review now because I knew full well that I would get an unsatisfactory answer from you. And what do you mean I ran away? I was driven home by my companion as normal. I visited you two more times after the operation, so stop spreading lies here. The ear that had been put back stuck out again after a year. But I understand that you have to justify yourself. I'm just writing my experience here. Everyone should decide for themselves what they make of it. I also wanted an invoice from you, but I didn't get that either. So you can't do the math either. I am writing in 2014 and you are writing 15 years ago. That will only be 9 years in November. And why proven? I was only there once for a check-up after the operation. What evidence do you have? So you have no idea. The masks should have had an impact on both ears, but only one ear sticks out anymore.
    12 people found this review helpful 👍

  • 1/5 Carsten K. 1 year ago on Google • 4 reviews
    After an operation with Dr. Haffner created Dr. Haffner received an invoice that was almost 50% higher than the GOÄ. I had to fight for the increased invoice amount back in a costly legal process because Dr. Haffner insisted on his request despite a medical report that clearly stated otherwise. The judgment from the Stuttgart District Court can be viewed under the file number: 14 C 2424/21.
    16 people found this review helpful 👍

  • 1/5 Dea D. 1 year ago on Google
    I do not recommend this doctor, my experience was traumatic. I had to go through multiple surgeries because of a breast lift which was done with poor skills and materials that triggered infection.
    7 people found this review helpful 👍

  • 5/5 Marian S. 2 years ago on Google • 20 reviews
    Very good, professional and competent doctor with 4x specialists (surgery, plastic surgery, angiology and proctotology). The practice team is also extremely nice and helpful!
    2 people found this review helpful 👍

  • 1/5 C K. 1 year ago on Google
    (Translated by Google) I am very disappointed. Er hat Sachen untersucht wofür ich gar nicht in der Praxis war . Ich glaube dein Anliegen war einfach mehr abrechnen zu können. Ich wollte nur eine bestimmte Untersuchung. Er hat mir am Ende irgendeine Laseroperstion vorgeschlagen. Total unwohl habe ich mich gefühlt. Die Rechnung war total mit Diagnosen bombardiert. I was shocked. Der Arzt ändert auch fehlerhafte Rechnungen nicht ab. Ich würde diesen Arzt auf keinen Fall empfehlen. Lieber jemand anderes aufsuchen. (Original) Ich bin total enttäuscht. Er hat Sachen untersucht wofür ich gar nicht in der Praxis war . Ich glaube dein Anliegen war einfach mehr abrechnen zu können. Ich wollte nur eine bestimmte Untersuchung. Er hat mir am Ende irgendeine Laseroperstion vorgeschlagen. Total unwohl habe ich mich gefühlt. Die Rechnung war total mit Diagnosen bombardiert. Ich war geschockt. Der Arzt ändert auch fehlerhafte Rechnungen nicht ab. Ich würde diesen Arzt auf keinen Fall empfehlen. Lieber jemand anderes aufsuchen.
    5 people found this review helpful 👍

  • 1/5 Orkun �. 1 year ago on Google
    Eine absolute Katastrophe! Ich sage nur Vorsicht!!! Diese Person sollte meiner Meinung nach keine Menschen behandeln dürfen, es geht hier ausschließlich nur um Geld des Patienten wohl steht an allerletzter Stelle.
    4 people found this review helpful 👍

  • 5/5 Lars H. 2 years ago on Google • 7 reviews
    I felt like I was in good hands from start to finish. This applies to both the advice and support provided by Dr. Haffner, as well as the practice team. I can also only recommend the laser method. No major wounds, tolerable surgical pain and, above all, NO bed rest after the operation (of course you still have to and should take it easy). The anesthesiologist was also very competent and friendly. I am very satisfied and can recommend the Heumarktclinic 100%.
    2 people found this review helpful 👍

  • 1/5 Sascha L. 1 year ago on Google
    (Translated by Google) Apart from the fact that I was billed for 50 euros on site without having addressed it beforehand, to make a bill of more than 80 euros from a first conversation I had to tell him how we should proceed now, so to speak, I got a disinterested impression rather haphazard Ok then got something written on paper with his scrawl and the ladies at the reception said that I would get an estimate by the evening! I don't know which evening they meant this year, now it's been 2 weeks and nothing at all It was only constantly pointed out on the phone that I should thank you for the money at the first meeting, that was the only thing this shop could explain to me I would not recommend this shop to anyone, if I had given my money to a homeless person on the doorstep I would have most likely received better information and my money would have been well spent Kind regards S.Liszewski (Original) Abgesehen davon das man mir aus ner erstgespräch Rechnung von 50euro vor Ort ohne es vorher angesprochen zu haben eine über 80 Euro Rechnung zu machen Musste ich ihm quasi noch sagen wie wir jetzt vorgehen sollen machte mir eher ein desinteressierten Eindruck eher planlos Ok kriegte dann mit seiner Krickelkrakel schrift irgendwas hingeknallt auf Papier und die Damen an der Rezeption meinten das ich bis zum Abend einen Kostenvoranschlag bekomme! Ich weiß nicht welchen Abend die in diesem Jahr meinten jetzt ist es 2 Wochen her und nix garnichts Wurde nur ständig drauf hingewiesen am Telefon das ich bitte an das Geld am erstgespräch danken soll das war das einzigste was mir dieser Laden erklären konnte Ich kann diesen Laden niemanden empfehlen hätte ich mein Geld lieber vor der Türe einen Obdachlosen gegeben hatte ich höchstwahrscheinlich bessere Auskunft bekommen und mein Geld wäre gut investiert gewesen Mit freundlichen Grüßen S.Liszewski
    3 people found this review helpful 👍

  • 5/5 Ioannis M. 1 year ago on Google
    Sehr guter Arzt! Er hat meinem Bruder echt geholfen. Mein Bruder fühlt sich wieder psychisch besser. Das Bleaching am Hintern und die Verjüngung war medizinisch ein Meisterwerk!
    3 people found this review helpful 👍

  • 5/5 Pawel K. 7 months ago on Google • 6 reviews
    Doctor Haffner is a professional. I had problems with hemorrhoids and he helped me get rid of the problem. I had two laser procedures. It took a long time for the wound to heal, but it was worth the wait. Unfortunately, this area does not heal as easily as wounds on other parts of the body. The procedure is expensive, but Dr. Haffner is a doctor with extensive experience. I think every patient expects a well-performed procedure and a good recovery. A secondary issue is whether the doctor and staff are nice. I don't understand the negative reviews posted here. Dr. Haffner was always nice and the staff was very friendly. After 3 months the wound has healed and I have full comfort in life. After the procedure, the patient needs a lot of patience and work on himself. You need to keep the wound relatively clean. It was money well spent. I recommend the practice of Dr. Haffner and wish you all good health. I thank you very much. Pawel Dzwonecki
    2 people found this review helpful 👍

  • 5/5 Daniel S. 2 years ago on Google • 9 reviews
    After three unsuccessful operations in a hospital (despite being treated by a senior doctor) due to a coccyx fistula, I came to Dr. Haffner to the clinic. What the chief physician couldn't do in more than 1 1/2 years, Dr. Haffner was bent back into place within a very short time and, above all, without pain. The staff was always very friendly and accommodating 🙂 I can only recommend it to everyone!
    1 person found this review helpful 👍

  • 1/5 Marius W. 1 year ago on Google
    (Translated by Google) Cannot recommend this doctor. He's really bad at giving advice and doesn't really speak German either. You don't understand a lot. In addition, he is really bad at the treatments. Stay away from this doctor (Original) Diesen Arzt kann man nicht empfehlen. Er ist total schlecht in der Beratung und beherrscht die deutsche Sprache auch nicht wirklich. Man versteht vieles nicht. Zudem ist er total schlecht in den Behandlungen. Finger weg von diesem Arzt
    2 people found this review helpful 👍

  • 5/5 Tanja S. 3 years ago on Google
    (Translated by Google) My first experience with Dr Haffner was absolutely positive. Great advice, with successful results. He takes time for follow-up treatment. What also impressed me is that I was called the evening after my surgery to see if I was okay. The team is also absolutely great and empathetic. I would love to come back. ☺️ (Original) Meine erste Erfahrung mit Dr Haffner, verlief absolut positiv. Tolle Beratung, mit erfolgreichem Ergebniss. Er nimmt sich Zeit für die Nachbehandlung. Was mich zusätzlich beeindruckt hat, ist dass ich am Abend nach meiner OP angerufen wurde ob es mir gut geht. Das Team ist auch absolut super und einfühlsam. Komme gerne wieder. ☺️

  • 5/5 M S. 2 years ago on Google
    (Translated by Google) I want it Dr. We would like to thank Haffner for reshaping my breasts operated on elsewhere, which others wanted to make a 30 cm long T scar for the same price. But Mr. Haffner made it out of a 3.5 cm areola semicircle incision. And the shape with a perfect implant plus inner bra is 3d - as promised. It's been 4 weeks now, I don't need an overnight stay, no hospital for the operating theater, everything is outpatient, without pain, top performance. (Original) Ich möchte es Dr. Haffner danken, dass er meine anderswo operierten Brüste erneut in Form gebracht hat, was andere für selben Preis eine 30 cm lange T Narbe machen wollten. Doch Herr Haffner hat es mit aus einem 3,5 cm Warzenhof Halbkreis-Schnitt geschafft. Und die Form mit einem perfekten Implantat plus innerer BH ist doch 3d – wie es versprochen. Jetzt ist es schon 4 Wochen her, ich bräuchte keine Übernachtung, kein Krankenhaus für die Op, alles ambulant, ohne Schmerzen, top Leistung.

  • 5/5 Erika G. 2 years ago on Google
    (Translated by Google) My breast lift was very straightforward & I was given really great and intensive advice. Care and support around the treatment was also great! (Original) Meine Bruststraffung lief ganz unkompliziert ab & ich wurde wirklich klasse & intensiv beraten. Versorgung & Betreuung um die Behandlung herum war auch spitze!

  • 1/5 Muzo C. 8 months ago on Google
    Ich habe mich letztes Jahr im Dezember 2022 Laser Lasern wegen steisbeinfistel und 1 Monat später bekam ich es wieder und bin dort hingegangen um zu reklamieren.Dr.Haffner hat es wieder behandelt dann hatte ich bisschen Ruhe und jetzt sind wir im Juli 2023 hab es wieder an der gleiche Stelle.Umsonst über 2000 Euro Geld bezahlt.Dr haffner kann ich nicht weiter empfehlen.

  • 5/5 Fabian S. 2 years ago on Google
    (Translated by Google) After the therapy suggestions for coccyx fistula in other clinics, the laser method was chosen. On Saturday preliminary meeting, Monday surgery and Thursday I was back on the golf course. Much more pleasant than the alternative with an open wound over many weeks. Worth every penny and I would do it again anytime! (Original) Nach den Therapievorschlägen zur Steißbeinfistel in anderen Kliniken das Laserverfahren gewählt. Samstags Vorbesprechung, Montag OP und Donnerstag stand ich wieder auf dem Golfplatz. Deutlich angenehmer als die alternative mit einer offene Wunde über viele Wochen. Jeden Cent Wert und würde ich jederzeit wieder genauso machen!

  • 1/5 AnandaWave - Schule für tantrische B. 3 years ago on Google • 2 reviews
    I didn't have a good experience with this doctor. I wanted to have laser surgery, which is described as very gentle and painless on his website. A thrombosis then developed and I had to have another operation. I'm in a lot of pain now and will probably be dealing with it for many more weeks. I learned from another doctor that lasers are no longer recommended because they haven't had such good experiences with it. Now I understand why! He also couldn't handle it when I complained about pain. I was very upset and almost insulted that he couldn't examine me properly. After a week I couldn't even remember that he lasered me. I needed his assistant and the computer for this... I didn't feel seen or in good hands. However, the assistant team is great and very caring! I therefore cannot recommend this doctor...
    32 people found this review helpful 👍

  • 5/5 T. B. 7 months ago on Google • 2 reviews
    Coccyx fistula laser surgery Since I had been suffering from recurring coccyx fistulas for several years and had undergone major surgery several times with a large, open wound healing for a very long time (in some cases an open wound on the rump for 1.5 years), I was very desperate when it happened in July appeared again this year. No doctor, despite different practices and even hospitals, couldn't help me. I was looking for an alternative and went to Dr. Haffner found what he was looking for. I came to the practice on Tuesday and a day later my coccyx fistula was removed using laser surgery in his practice. Even under local anesthesia at my request. Dr. Haffner I immediately took away my fear and gave me hope for a quick recovery. And that's how it happened. After a short time I was mobile again and was able to enjoy my life again without any restrictions. What is important, however, is the follow-up treatment of the wound. He's a professional there and knows exactly what to do!! Even on his vacation, I was able to reach him via an emergency number after the operation. The evening after the operation, I was called by a member of staff to ask whether I was okay, whether I was in pain or anything else. Dr. Haffner managed in a short time what normal doctor's offices or hospitals had not been able to do for me for years. Because it is a private practice, you have to pay for the operation and all examinations yourself. However, I can say that it is worth every penny and I would advise anyone who has problems with it to have laser surgery in their practice and not to undergo the major surgical procedure in hospitals, which has very little chance of recovery. I thank Dr. Haffner for finally giving me back my quality of life!
    1 person found this review helpful 👍


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