Bershka image

Bershka

Clothing store Womens clothing store Fashion accessories store Shoe store Mens clothing store Dress shop Western apparel store

One of the Most Reviewed Fashion accessories stores in Cologne


Address

Schildergasse 46-48, 50667 Köln, Germany

Website

www.bershka.com

Contact

+49 221 27727070

Rating on Google Maps

3.40 (917 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: store (15) price (8) clothes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Branka D. 4 years ago on Google • 5 reviews
    Today I have visited this store, and I faced my self (first time in my life) with being treated with disrespect by store manager (blond lady, 3 pm) My stepdaughter was waiting in the line to try on trousers she wanted to buy (line was long), and I was holding baby in my arms. Baby was very fussy, so I offered my brest to feed her (it was very discreet, in the corner of the store) and I went back holding my baby in arms and waiting my stepdaughter to see if trousers fits her. Store manager approached me to say I am not welcome to feed my baby and showed me corner of store so I can go there feeding my baby. With no chair or any adecvate space... Is this how you treet mothers and babys, is this your policy????? Do you have sign on your doors BREST FEEDING MOMS ARE NOT WELCOME HERE? NO!!!! If this is your policy, put that sign on your doors please, so you don't put people in occured situation... Later she has bought troussers with price 12.99, and they charge us for 17.99, when we went back to see why they charged us more, same store manager very rude told us that is not her problem, they have that price in the sistem, she didn't care for price written on the price tag. She told me some of the customers could put the price on them. When I showed her fhew more troussers with the same price on which shows the stuff did mistake by not taking off reduced price, she insisted on her story, not admitting mistake. I am very very disepointed the way you treat your customers. This was day when I promissed myself to never walk in the store again, not recomend store to anyone. Also, i will seek for my legal rights, was I supose to treated like that just for feeding my baby.
    4 people found this review helpful 👍

  • 5/5 Danijela M. 4 years ago on Google • 6 reviews
    I love this store! You have all sizes that you need, petite, plus, you name it. Have something for everyone... Nice service, good prices, really enjoy shopping there every time!! But what I love the most is that xs size is really xs, you don't have to worry about being still big, sizes are perfect measurements, love their clothes.
    2 people found this review helpful 👍

  • 1/5 Tinker B. 5 years ago on Google • 4 reviews
    👎🏻 I was thinking that I’m the only one who have been treat badly in the dressing room but many customers complaining here. the employee say that i can’t go with my sister to see the clothes in her!! and in the same time there’s another woman inside with her daughter!! My sister like the clothes but she left them and we left the store because of the bad experience. she is so rude not just to me to another girl!! I come maybe 3 times and I see the same employee and she always looks at people in bad way as a costumer service you have to smile and help people not give them a bad experience. I’m planning not to go to this store anymore. But I hope they give her training how to treat costumers.
    2 people found this review helpful 👍

  • 3/5 M.S 3 years ago on Google • 70 reviews
    Great store, affordable prices and good quality clothing. Staff was nice and speaks English. On the other hand the store is filthy and doesn’t seem to be cleaned every day, some pants touching the floor are damaged, the fitting rooms are also in bad shape. I recommend the Bershka brand but you will probably have a better experience shopping online and picking it up in store.

  • 5/5 Celine 4 years ago on Google • 10 reviews
    best store ever so beautiful clothes i die ... the workers are soo nice Love of💕💕💕💕💕💕💕

  • 1/5 Matti T. 2 years ago on Google • 8 reviews
    If you aren't German, the staff will treat you differently ( not in a good way)

  • 1/5 Pınar D. 8 months ago on Google • 8 reviews
    Can the check-out be any slower?! This store, never again.

  • 5/5 Thalles Macedo de A. 1 year ago on Google • 4 reviews
    I was a really nice experience, love the style and the prices, the Manager, I think his name is Daniel was very kind and helpful.

  • 4/5 Vitalia K. 8 months ago on Google • 3 reviews
    It was Great! The clothes were very nice and I ended up buying some cargo pants, but the only way you could pay with card was self-checkout and I had no experience with that! I called for help but Noone came! I figured it out in the end though!

  • 4/5 Yvonne Z. 3 years ago on Google
    Well organized shop, reasonable price for young people

  • 5/5 Alina K. 2 years ago on Google
    Top

  • 5/5 Mark R. 2 years ago on Google
    wide variety!!

  • 3/5 adhd p. 2 years ago on Google
    The clothes are AWESOME but a little overpriced.

  • 5/5 Nasir Khan O. 1 year ago on Google
    Cheap and amazing staff

  • 4/5 Khalid S. 1 year ago on Google
    Very good

  • 4/5 Ikenna I. 1 year ago on Google
    Cool.

  • 3/5 Magda D. 2 years ago on Google
    Really tiny place, tbey need to expand it. Too crowded

  • 5/5 Lyn 3 months ago on Google • 1 review New
    I really liked it, cause there was many skirt baggy pants and shirts. I will go january 20.


Call +49 221 27727070 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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