When looking for a suitable hair transplant in Turkey, it is impossible to go past Elithair. The media presence is very good, there are countless articles, the ranking on Google is top, etc. I uploaded my pictures to Elithair and arranged a telephone consultation. However, here was the sticking point where, even though my decision-making bias leaned heavily towards Elithair, I still decided against it. In my opinion, the conversation was unprofessional because it gave the impression of denouncing the reviews here. It's pure mass production. The gentleman on the phone read a script throughout the entire conversation, which was particularly noticeable because at the beginning he wanted to clarify the address as "you" or "you" and during the conversation he constantly mixed up the address when reading out and asked rhetorical questions like " And do you actually know what's special about the NeoFue technique?" has provided. I therefore recommend addressing people as “Sie”, the script is probably only available in one version. I probably wouldn't have cared if it hadn't been so clear, but afterwards I thought about it again and asked myself the question, what kind of appreciation and treatment of future customers actually is? I am aware that the people here on the phone are not the ones who ultimately carry out the operation, but they are the ones who present the company to the outside world and especially the contact persons after the procedure, where there is no longer a ready-made script . My gut feeling is sounding the alarm here, despite certainly and hopefully other positive experiences, which is why I decided against Elithair.

I found out about a transplant. I sent photos to Elithair. I was advised against the procedure during the phone call. My donation area is too weak to achieve a satisfactory result. That's disappointing for me. But again, it's really great and honest from Elithair. If they just wanted to make money, then they would have just planted something in me. But the nice woman said that that would only be negative for both sides.

I would like to tell you about my stay and my operation at Elithair. First of all, I got offers from various clinics and ultimately decided on Elithair because this clinic advertises itself as being the best in the world and various websites had a positive effect on my decision. The operation almost 3 weeks ago went smoothly and the admission, collection and organization were also without any problems. On September 23 I already received my offer from Elithair and paid my deposit. About 3 days before departure I suddenly received a new email with a new confirmation, which was €350 more expensive than the old one. This happened without comment and I didn't know why I should suddenly pay €350 more. I sent a request via WhatsApp and was contacted 24 hours later that they would get back to me. Nobody contacted me until before departure. Shortly before departure I received a new WhatsApp from another Elithair number with information about the transfer. It was pointed out that any problems or questions relating to the offer confirmation should be clarified immediately. I immediately described my problem. Again no answer. At the clinic, I expressed my problem right at the beginning of the introductory meeting and was told that I should clarify the problem with the accounting department. Accounting is the last step before you get down to business. As soon as the remaining amount has been paid, we go to shave and then go to the operating room. So I was about to have the operation and didn't get an answer from either number. The accountant also had both offers and of course wanted me to pay the €350 more. I should contact Elithair in Germany again. So I wrote again and made it clear that I needed an answer. After about 30 minutes I got a call and was told that the last offer was correct and that I had to pay the €350 more. Nobody told me why that was the case. Of course I then paid the €350 more. I didn't have anything else to do. In my opinion an absolute no-go! I cannot send an offer confirmation and then send a new confirmation without explaining why. Then no response was made, but we were expressly instructed to do this in advance. When I got back to Germany, I explained my situation again and was called. It was explained to me that I had been confirmed with an offer that included a different hotel price and a summer discount. A mistake by the colleague who confirmed the offer to me. Someone noticed this 3 days beforehand and they sent me a new confirmation. Probably completely illegal. I was asked on the phone what I could do to apologize. I asked for compensation and also communicated that mistakes happen. It's not about the €350, it's about the way it was handled by the best...sorry, the world's best clinic for HTs. This has nothing to do with “the world’s best” clinic. The colleague on the phone offered me a hair care set and said that he had to clarify this with the boss first because he wasn't allowed to decide on his own. It's been 2 weeks now and of course I haven't received an answer yet. When I asked, I was told that I should make a telephone appointment. I then replied that I would no longer make telephone appointments to explain everything to anyone. I wrote that you should use the chat. There has been no answer so far. Taking an extra €350 out of my pockets is legally unsound and then it's not even worth compensation. Sad! When it comes to getting the customer to undergo an operation, support responds quickly. If you have problems, you're on your own. The treatment is 1a 10/10 stars, the circumstance described above 0 stars

what can I say: I was about to book a hair transplant through this company but cancelled, so this review is not about about any hair transplantation results but about the professionality of the customer service itself. Spoiler: professionality is non-existent. The customer service has either absolutely no clue about hair loss or is lying on purpose. I told them on the phone that I have concerns whether the other hair (not the newly transplanted grafts) will continue falling out if I dont take finasteride post-surgery. The customer service says: "No, we can assure you this wont happen if you use our PRP protocol" There is literally no proof that PRP has any effect on stopping male pattern baldness. Secondly, Elithair has some WEIRD promotions going on, telling you you save 1000 Euro if you get a hair transplant until July. The price however has always been the same, 1 year ago, 2 years ago, always the same price. They just come up with bollux to get you hooked. I told them I am not fully confident whether I would want a hair transplant now, due to being averse whether I want to hop on finasteride again. They don't care about you at all, the woman on the phone told me I would regret it if I dont get a hair transplant soon and always threw some weird numbers and percentages around to seem credible. Like "40% of people that cancelled their hair transplantation regretted it later". Respect my choice ffs. Worst sales people ever.

I had my HT at Elithair in Istanbul on December 22nd, 2023 and have only been stressed since then. The accounting is a complete disaster! I had to pay twice on site because of their incompetence. Apparently my credit card didn't work, so I had to pay again using a bank card. Not only did I have to chase my money for months and no one was responsible, I also received emails with reminders that I still had to pay €2,000. After sending evidence and making several phone calls, I was assured that it would be taken care of. Now I still get a third reminder with the threat of debt collection! That's just a disgrace! The accounting is downright incompetent, nobody knows what everyone else is doing! Every time you talk to some other lady who assures you: we'll take care of it! But none of the women have been able to sort anything out yet. So instead of concentrating on the care afterwards and being able to continue working normally, I have now had to deal with them for more than 1.5 months, chasing my money and proving that I have paid for everything! Just stress! I can't say anything about the result yet, but it will be updated in 6 months. Maybe look for a professional clinic where you will be treated as a patient and not as a customer.

(Translated by Google) I had my third session (SMP) with Joanna last week. I felt very well looked after the entire time. Joanna works very professionally and accurately and is considerate of all customer requests. I am very satisfied with the result and can recommend it unreservedly! (Original) Ich hatte letzte Woche meine dritte Sitzung (SMP) bei Joanna. Ich fühlte mich die gesamte Zeit über sehr gut betreut. Joanna arbeitet sehr professionell und genau und nimmt Rücksicht auf alle Kundenwünsche. Mit dem Ergebnis bin ich sehr zufrieden und kann es uneingeschränkt weiterempfehlen !

Hello everyone, I just had a second HT at Elithair in Istanbul in November 2023 (3750 grafts) and booked 6 PRP treatments in Düsseldorf again from December 2023. Just like the first HT (in January 2023 - 4250 grafts), the second HT (November 8, 2023) was carried out to my complete satisfaction. With one difference: for quality assurance in the treatment room when the graft was inserted, the doctor and senior doctor came in several times and checked and asked me and the staff questions (in English) about the process. Everything worked perfectly. Regarding PRP at Elithair in Düsseldorf: I can only recommend it - the receptionist and medical staff are super nice and always very professional. The results after the PRP treatment and hair transplant positively surprise my friends who have had their hair transplanted with other providers. As I said - I can recommend Elithair in Istanbul and Düsseldorf without reservation because I am very satisfied with the process and results. greeting Constantine

Unfortunately I had a bad experience! Even before the HT, the whole process in Germany was bad, be it because of overnight stays or transfer bookings! The operation was a complete disaster! During those 8-9 hours I wasn't even asked if I was okay or in pain or if I needed anything. The employee who transplanted my hair was a disaster! She was very, very unfriendly and even didn't transplant my front line properly! After 5 hours of surgery, I couldn't do it anymore and said to myself that I wanted to go to the toilet. She didn't like that at all, but I had to. I came back after defecating and you could see on her face how angry she was because I went to the bathroom! She just wanted to finish immediately! During the operation they even argued behind me, which is not possible! Telephone appointments will not be kept! I actually had an appointment today at 10:30 a.m., so far no response! I then contacted customer service via WhatsApp and they said we would call them straight away! And still no response! OUTRAGEOUS SOMETHING! Yesterday I wrote to the costumer team at 8:40 a.m. and so far there has been no response, even though my colleagues are online almost all the time, what a disgrace! I can't say much about the HT result yet, this will become apparent in the coming months. But if I were to have HT done again, I would no longer have it done at ElitHair. I'm really very disappointed, I have to say that honestly! That's not how I imagined the whole process would go. A pity …

I did the PRP treatment with 6 sessions! And I am very dissatisfied with the result! I initially only wanted to book 2 or 3 sessions, but an Elithair employee recommended 6 sessions. He promised me a significant improvement after 6 sessions!!! I didn't notice any positive effect... everything is the same as before the treatment... ZERO improvement!!! I'd rather not say anything about the before and after pictures of Elitehair on the internet! Service is also miserable... you have no contact person... contact via WhatsApp every time and a different employee every time! So you might as well throw the money down the drain! The treatment is not completely painless either!

The team in Düsseldorf is very nice (especially Lisa and Ms. Moschek at reception) have a very customer-oriented and professional demeanor! I'm happy to make the journey because I feel very at home here! The treatment has already made a difference.

I had my scalp pigmented at EliteHair in Düsseldorf and am extremely satisfied. The employee (Johanna) was very personable and committed and you could tell how important a perfect result was to her. I also felt that I was well advised and am really completely satisfied. Clear recommendation!

I can recommend Elithair with a clear conscience. I myself was in Düsseldorf for hair pigmentation. The employees on site are very friendly and respond to the customer's wishes. The control center also works great. You will be called back quickly and you will respond quickly to messages. All in all, a professional team that left me completely satisfied. Today was my last session where work was done again. Many thanks to Elithair and her staff.

I am very, very satisfied, it was a guaranteed case in November 2023 and I only had to pay a total of 300 euros for the blood test and ECG etc. for 2200 grafts and the DHI method. My first operation was in February 2019. I was immediately looked after as if I was there for the first time. So best regards from Cologne Germany Dr. Abdulaziz Balwi and his entire team, including Filiz, Çetin, Ergün at the reception and many who I have not mentioned for the nice support and implementation. Pictures are attached 👍❤️👍

(Translated by Google) From the first contact, to the on-site support, the surgery and aftercare, everything went smoothly. I felt that I was in good hands with Elithair and can only recommend it to everyone. My hair transplant is now 6 months ago and my hair has already become very beautiful and thick! Thanks very much! ☺️ (Original) Vom ersten Kontakt, über die Betreuung vor Ort, der OP bis hin zur Nachversorgung hat alles reibungslos geklappt. Ich hab mich bei Elithair gut aufgehoben gefühlt und kann es jedem nur empfehlen. Meine Haartransplantation ist nun 6 Monate her und meine Haare sind schon jetzt sehr schön und dicht geworden! Vielen Dank! ☺️

Ich wollte mich einmal grundsätzlich informieren, was so etwas kostet. Aber statt 2 Minuten soll man dann gleich Fotos von sich machen und einsenden. Ich habe den Vorgang abgebrochen und werde seither mit Anruf, SMS und Mail belästigt. Ich hoffe es hört bald auf.

Habe fleckigen Haarausfall was einfach nur sch**** aussah! Die Joana von Elithair die das macht, macht das absolut 1a. Absolute Perfektionisten und gibt sich extrem viel Mühe, dass das auch ja gut aussieht! Kann Männern die mit dem Gedanken spielen sich einer Mikropigmentation zu unterziehen, die Praxis in Düsseldorf nur empfehlen!

Die 5 Sterne gehen ganz klar an Anastasja. Anfangs war ich überhaupt nicht zufrieden mit Elithair, allerdings konnte ich dank Anastasja die Praxis mit einem Lächeln verlassen. Man merkt ihr an, dass sie ihre Arbeit sehr ernst nimmt und das bestmögliche Ergebnis erzielen möchte 👍 Danke nochmal!

I had my 2nd hair transplant (densification) there on January 22nd, 2024, everything went very well. Treatment process very good! Pleasant coworkers. We recommend

Very good team, good location, I feel very well looked after. The PRP treatment has shown good results and I am satisfied 😊

It's a shame how customers who leave a lot of money in the practice are treated. An appointment was made early on, but the practice had to reschedule it. The alternative appointment suggestions are weeks later, meaning that the recommended treatment duration cannot be adhered to. When I asked several times whether I could get an appointment that was within the recommended treatment time, there was no response. The employees are of very little interest in that.

Receptionist top⭐️⭐️⭐️⭐️⭐️ Top doctor ⭐️⭐️⭐️⭐️⭐️

Really great practice. You are treated very well and lovingly from reception to treatment. The treatment is very professional. A lot of consideration is given to the patient. The receptionist is very very nice and entertaining. She alone deserves the 5 stars.

Really amazing people. While being in hospital, it felt being in home. They guide me in every steps and always there when i needed some help. The process is very clear and transparent. They did a very amazing job. They answer every unclear question before Transplant and even after transplant. Thank you Elite Hair transplant.

absolute great work, it looks so natural and real, I'm feeling like a new man. The service is great, the price is fair and I would do it again. Fantastic!

Mein Ehemann ist sehr zufrieden. Kompetente Ärzte und Mitarbeiter zudem war die OP schmerzfrei! Mein Mann hat sein Handy im Transfer liegen lassen und musste ohne Handy zurück fliegen. Das Elithair Team hat uns aber dabei geholfen und haben das Handy wieder! Also Ehrlichkeit wird da groß geschrieben!

(Translated by Google) I am very dissatisfied with the result, better stay away from it (Original) Bin sehr unzufrieden mit dem Ergebnis lassen sie die Finger davon besser

(Translated by Google) Great treatment from dear Joanna. I've had a compression and I'm super satisfied so far. It will be checked again in 4-6 months. 👌🏼 (Original) Super Behandlung von der lieben Joanna. Ich hatte eine Verdichtung und bin super zufrieden bis jetzt. In 4-6 Monaten wird nochmal kontrolliert. 👌🏼

(Translated by Google) I had my 3rd hair pigmentation session with Joanna and I am very satisfied! She is kind, respectful and most of all she is a perfectionist; D. It is highly recommended ☝️ It is very worthwhile ❤️ (Original) Ich hatte meine 3. Sitzung zur Haarpigmentierung bei der Joanna und ich bin sehr zufrieden! Sie ist lieb, respektvoll und vor allem ist sie eine Perfektionistin ;D Sie ist sehr empfehlenswert ☝️ Es lohnt sich sehr ❤️

(Translated by Google) Had the third session today and I am very, very satisfied with the result! It was really nice today ... Good job Anastasia !!! 🤩 (Original) Heute dritte Sitzung gehabt und bin sehr sehr zufrieden mit dem Ergebnis! War echt angenehm heute... Gute Arbeit Anastasia!!! 🤩

(Translated by Google) If you should decide on hair pigmentation at Elithair in Düsseldorf, then in my opinion you are in the best of hands with Alisia (hope her name is spelled correctly). It works quickly, reliably and precisely. With her nice and loving manner she gives you the feeling that you are in good hands the whole time! A great employee and an absolute win and recommendation for this practice! (Original) Wenn du dich für eine Haarpigmentierung bei Elithair in Düsseldorf entscheiden solltest, dann bist du bei Alisia (hoffe ihr Name ist richtig geschrieben) meiner Meinung nach am besten aufgehoben. Sie arbeitet schnell, zuverlässig und präzise. Dabei gibt sie dir durch ihre nette und liebe Art die ganze Zeit das Gefühl, dass du gut aufgehoben bist! Ein Klasse Mitarbeiterin und ein absoluter Gewinn und Weiterempfehlung für diese Praxis!

(Translated by Google) I am very happy with the result. The employees are also very nice and do their job really well. Special praise to Anastasia 👍👍👍 Thank you !! (Original) Bin sehr zufrieden mit dem Ergebnis . Auch die Mitarbeiter sind sehr nett und machen ihre Arbeit echt gut . Einen besonderen Lob an Anastasia 👍👍👍.Danke !!

Ich bin sehr zufrieden. Ich habe eine Haarpigmentierung bei Elithair in Düsseldorf machen lassen und wurde von der sehr freundlichen und zuvorkommenden Mitarbeiterin Anastasja betreut. Der Service, die Aufklärung und die Behandlungen waren sehr professionell. Ich kann mich nur bedanken und es sehr gerne weiterempfehlen. (Translated by Google) I'm very satisfied. I had hair pigmentation done at Elithair in Düsseldorf and was looked after by the very friendly and courteous Anastasja. The service, education and treatments were very professional. I can only say thank you and I am happy to recommend it.

(Translated by Google) Hello, I was in Düsseldorf for a hair pigmentation... The walk through the house made me very insecure, everything was no longer so fresh. In practice it was quite different. Anastasja gave me a friendly welcome, gave me great explanations.... above all, did a great job... As far as the pain is concerned, nobody was there.... It's not like going out for ice cream, but it's not really bad either . I would do it again at any time... it looks great... and I feel more comfortable in my own skin afterwards...... (Original) Hallo, Ich war zur einer Haarpigmentierung in Düsseldorf....Der Weg durchs Haus hat mich sehr verunsichert, alles nicht mehr so frisch. Bei der Praxis sah es ganz anderes aus. Anastasja hat mich freundlich empfangen, mich super aufgeklärt....vor allem eine tolle Arbeit gemacht.....Was den Schmerz betrifft, es war keiner da....Es ist nicht wie Eis essen gehen, aber auch nicht wirklich schlimm. Ich würde es jederzeit wieder machen...optisch sieht es super aus ...und ich fühle mich danach auch wohler in meiner Haut......

Meine Behandlung (Pigmentierung) wurde durch die Anastasja durchgeführt, ich bin mehr als zufrieden mit dem Ergebnis. Sehr empfehlenswert! EnJoy :)

Ich habe mein erstes Jahr mit einer PRP-Behandlung hinter mir und ich bin sehr zufrieden.! Nach dem Aufstehen auf dem Blick aufs Kopfkissen/Bett. Sieht man keinerlei Haare mehr. Mein Haar sieht frischer, dichter und stärker aus. Die Behandlung in Düsseldorf, war sehr gut. Man wurde sehr Nett bedient und man bekam Hilfreiche Tipps, wie man die Struktur und die Stärke der Haare/Haarwurzeln stärkt & langfristig ein Optimales Ergebnis zu bekommen.! Ich bin sehr Überzeugt wenn ich eher davon was mit bekommen hätte das so eine Behandlungsmethode gibt, wären mir ganz sicher nicht so viele Haare/Haarwurzeln ausgefallen! Seit offen für Veränderung und probiert es mal aus! Schöne Haare und bis bald! Niklas

(Translated by Google) Hello dear Elithair team, I am extremely satisfied with the hair pigmentation and especially with the treatment and the super good advice. Greetings to the team in Düsseldorf and thanks to Anastasja Philipp for the great result 👍 (Original) Hallo liebes Elithair Team, Ich bin mega zufrieden mit der Haarpigmentierung und vorallem mit der Behandlung und der super guten Beratung. Lieben Gruß an das Team in Düsseldorf und danke an Anastasja Philipp für das tolle Ergebnis 👍

Vielen Herzlichen Dank an "Anastasja Philipp" von das Elithair Düsseldorf Team für Ihre kompetente Beratung und Professionelle Ausführung. Ich bin Super zufrieden, man kann sie nur weiterempfehlen. Vielen Dank! M.Bekker

Fotos etc. Angefordert aber kein Rückruf. 1 Termin garnicht eingehalten (sollte angerufen werden)! Dann wurde einfach auf 2 Tage später verschoben und gefragt wann ich denn Zeit hätte, ich antwortete wieder und bekam wieder keinen Anruf oder eine Nachricht. Auf einmal nachdem ich wieder nachgefragt habe, bekomme ich eine Email mit einer termin Bestätigung die garnicht mit mir abgesprochen wurde. Also schrieb ich sie mal wieder an und siehe da dann wird man geblockt. Sehr unprofessionell verschwendet eure Zeit nicht mit denen! (Translated by Google) Photos etc. Requested but no call back. 1 appointment not kept at all (should be called)! Then it was simply postponed to 2 days later and asked when I would have time, I answered again and again didn't get a call or message. Suddenly, after I asked again, I get an email with a confirmation of the date that was not agreed with me at all. So I wrote to you again and lo and behold, you will be blocked. Very unprofessional don't waste your time with them!

(Translated by Google) I had my hair pigmented by Anastasja. The result turned out great and I would definitely recommend Elithair to everyone. Anastasja's hands are blessed and belong in the Louvre Paris. (Original) Ich hatte meine Haar Pigmentierung bei Anastasja. Das Ergebnis ist super geworden und ich würde Elithair auf jeden Fall jedem weiter empfehlen. Anastasjas Hände sind gesegnet und gehören ins Louvre Paris.

Ich hatte gerade meine 3 Sitzung und bin sehr zufrieden mit der Arbeit und dem Ergebnis. Ich wurde von Anastasja Philipp sehr angenehm begrüßt und behandelt! Kann ich wirklich weiterempfehlen!

I would like to tell you about my HT. Even if I don't think much of these reviews, I want to keep them informative and truthful so that YOU can get a neutral picture. I was driving to one of my customers with an employee and then a spontaneous thought occurred to me. “Oh, just read this hair transplant.” So it was a very spontaneous decision. My brothers have already been there and I really liked the results. So I called them and was told I just had to book the flights and the rest would be done via WhatsApp. Everything went very smoothly in no time. When asked, I change photos of my head from three perspectives the next day. A seemingly automatic message promptly came that an ht was possible. A lot of things there are automated and come to everyone as an answer. I'm flying out the following week. I arrived in Istanbul on Sunday evening where two very dubious young people picked me up at the airport. They joked and said “you big money”. They were both nice but very unprofessional. They were also more likely to be part of a branch to sort customers. That night I came to have my blood taken at 11:50 p.m. then I was driven to the hotel. The drivers there are very well organized and have lists of names. You don't leave without everyone. The next day I came to the clinic and the staff were very routine with everyone and I felt like I was on an assembly line. Some may portray it as unprofessional, but I personally would say that if the people there work so routinely, then this routine probably means that few mistakes are made. I was not made aware that I was receiving ketamine for sedation. This made for a complete horror trip when falling asleep. When I woke up I didn't feel any pain, I think the people who operated on me were very friendly. In my opinion they were nurses, I speak a little Turkish and talked to the people. They confirmed that they were nurses. They still dealt with me in a very routine and professional manner. The interpreter was very unfriendly, everyone else was very polite. The next day at the checkpoint, a Turk who spoke fluent German came up to us. He seemed very friendly, but everything he said was well rehearsed and contained some grammatical errors. He checked us in and quickly explained the care. However, he repeated important points very often so that even someone without knowledge of German would have understood everything. However, the doctor in the conversation at the end was again very friendly and polite. Personally, I found this distance between people and me very pleasant. When I buy something, I want to have it and not be talked into or feel like a patient. It's best to pay, get it quickly and leave. This wish was very much fulfilled. I can't assess the level of competence due to the language barrier, but to me everything seemed very organized and built according to German standards. I run a nursing service myself and have found it to be very hygienic. The standards there correspond to our German ones. I paid €2900 in advance, when I was there I was told I needed 1000 more graphites and it would cost an additional €200. Almost everyone was told that. This point is probably the only very negative point of criticism, I am still very satisfied with my result after 6 days :) I hope I was able to help some people with my review!