1/5 D L. 2 years ago on Google
As
much
as
I
enjoy
the
facility,
it
is
very
disappointing
that
time
after
time,
everytime
I
visit
the
pools
with
my
daughter
-
I
observe
the
4-6
lifeguards
on-duty,
standing
in
a
circle
having
a
chat
and
looking
at
their
phones
for
the
couple
of
hours
I
am
there.
No
eyes
on
the
pool,
no
quality
control
and
no
life
guarding.
Reckless
and
disruptive
behaviour
goes
unnoticed,
more
than
once
I've
had
to
speak
with
other
kids
and
parents
about
rough
behaviour
and
jumping
in
the
pool
on
or
around
toddlers
and
babies.
Just
the
other
day,
I
assisted
a
kid
who
was
having
trouble
in
the
lane
pool.
Where
was
the
life-guard?
Not
in
the
seat
or
watching
over
the
pool,
but
oh
yes
of
course
-
group
convo
standing
in
a
circle
looking
at
the
floor
or
their
phones.
If
there
was
a
better
quality
of
staff
who
took
their
job
seriously
and
a
better
level
of
customer
service,
I'd
give
5
star
as
the
facility
itself
is
great.
The
Takapuna
facility
is
no
where
near
as
good,
yet
the
staff
are
far
better
and
the
life
guards
actually
take
the
job
seriously.
5
stars
for
Taka.
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