3/5 クマアル 1 year ago on Google
(Translated
by
Google)
First
visit
after
renovation.
After
purchasing
a
meal
ticket,
automatic
ordering,
tea
serving,
serving,
and
cleanup
are
self-service.
(Yoshinoya
nearby
method)
I
can
feel
the
company's
efforts
to
reduce
labor
costs
and
maintain
prices
as
much
as
possible.
However,
especially
in
the
conveyor
belt
sushi
industry,
where
automation
is
progressing,
I
feel
that
the
system
makes
customers
feel
inconvenient
compared
to
Sukiya,
who
places
tablet
orders
for
each
seat
in
the
same
industry.
First
of
all,
the
operability
of
the
ticket
vending
machine
is
subtly
poor.
It
is
inconvenient
because
there
is
only
one
unit
such
as
slow
response,
menu
selection,
coupon
input,
etc.
(I
didn't
feel
that
way
about
the
ticket
vending
machine
before
the
renewal.
Is
it
because
they
want
you
to
use
mobile
ordering?)
Also,
as
I
felt
at
Yoshinoya,
the
food
court
system
in
a
small
store
is
good
when
it's
empty,
but
when
it's
crowded,
people
who
go
to
pick
up
food
and
return
food
will
always
walk
around
the
store.
,
restless.
I
think
that
the
gyudon
restaurant
system,
with
the
staff
passage
in
the
middle,
was
a
good
system
considering
the
narrow
interior
of
the
store.
The
unit
price
per
customer
is
different
(although
recently,
there
are
times
when
it's
almost
the
same
if
you
order
a
set
meal),
so
I'm
not
sure,
but
I
felt
that
we
could
introduce
a
system
like
the
conveyor
belt
sushi
industry
that
combines
convenience
and
automation.
rice
field.
(Original)
リニューアル後初来訪。
食券購入後自動注文、お茶出し、配膳、片付けがセルフサービスに。(近くの吉野家さん方式)
少しでも人件費を減らして価格維持したいという企業努力を感じます。
しかし、特に自動化の進む回転寿司業界、同業でも各席タブレット注文のすき家さんと比べても客側に不便を感じさせるシステムに感じます。
まず、券売機の操作性が微妙によくありません。反応の遅さ、メニュー選択、クーポン入力等一台しか無いのに何か不便です。(リニューアル前の券売機はそんな風には感じませんでした。モバイルオーダー使ってほしいとのことなのでしょうか。)
あと、吉野家さんでも感じましたが狭い店内でのフードコート方式は、空いているときは良いのですが、混んでいると食事を取りに行く人、返しに行く人が常に店内歩き回ることになり、落ち着きません。真ん中が店員さん用通路の牛丼屋方式は狭い店内を考えた良いシステムだったと思うのですが。
客単価が違う(といっても、最近は定食頼むとほぼ変わらないときも。)のでなんともですが、便利さと自動化が両立されている回転寿司業界のようなシステムをうまく入れられないかと感じました。