Spa Ceylon Urban Spa & Boutique - Pelwatte image

Spa Ceylon Urban Spa & Boutique - Pelwatte

Spa

😠 The gentleman (salesperson) was rude. Didn’t help at all. Spoke disrespectfully. But he was really supportive to foreign white clients. Isn’t that racist? People often mention service, Ceylon, massage, good, experience, staff, products,


Address

125/1 B47, Battaramulla - Pannipitiya Rd, Battaramulla, Sri Lanka

Website

lk.spaceylon.com

Contact

+94 112 408 943

Rating on Google Maps

4.40 (386 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 9 pm
  • Wednesday: (Labor Day), 10 am to 9 pm, Hours might differ
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: 10 am to 9 pm
  • Monday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (13) Ceylon (12) massage (9) good (8) experience (8) staff (7) products (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Uda D. 1 year ago on Google
    The gentleman (salesperson) was rude. Didn’t help at all. Spoke disrespectfully. But he was really supportive to foreign white clients. Isn’t that racist?
    9 people found this review helpful 👍

  • 4/5 Gayan C. 2 years ago on Google • 411 reviews
    Best luxury auyrvedic provider in srilanka. Really like about their product.Parking spaces available only for two vehicles. Friendly staff .Can recommended
    2 people found this review helpful 👍

  • 5/5 Isuru S. 10 months ago on Google • 221 reviews
    Nice place. It's one of the Sri Lankan establishments that is operated at an international standard. The staff is attentive and very helpful. Product quality is very good. They have very nice gift options that will make an ideal gift for foreign friends.
    2 people found this review helpful 👍

  • 5/5 Nuwini C. 3 years ago on Google • 52 reviews
    It was my first time using Spa Ceylon products. I really enjoy the good scents and the quality of products. The ongoing offers add more value to the customers. The best thing about Spa Ceylon is when you make a purchase, you get free samples. I think they are maintaining a good customer experience for users in the online shopping as well. Highly recommended for all of you passionate on beauty products.
    3 people found this review helpful 👍

  • 5/5 Chris T. 5 months ago on Google • 120 reviews
    My wife and I went stumbled upon this place and it's definitely a great find. We opted for a 60 minute head, should and neck massage. The aromatic oil used for the massage made for a super relaxing ambience. Both masseurs were experience and had good sense of touch. The massage finished off with a cup of hot herbal tea and a small bowl of pickled guava and pineapple. It was so good that I came back for a deep tissue massage which was amazing. Definitely recommended for its ambience, service and great value for a tourist.

  • 3/5 M.T M T. 6 months ago on Google • 107 reviews
    Poor service, they treat their customers according to thier physical appearance But the kotte store staffs are so friendly and caring

  • 5/5 shashi 1 year ago on Google
    We did the head, foot and shoulder massage today. Provided with luxury and care very friendly and professional staff did the job extremely well. Special thanks to Lakshman and Chamodhi they did a marvelous job ! ~Kushi
    1 person found this review helpful 👍

  • 5/5 Tilan C. 10 months ago on Google
    It was very nice… had a really good head and full body refreshing massage
    1 person found this review helpful 👍

  • 5/5 Oshadi P. 10 months ago on Google
    Really happy with the customer service provided. Very helpful staff who recommended good products.
    1 person found this review helpful 👍

  • 5/5 Aneéka G. 1 year ago on Google
    Spa Ceylon is the ultimate destination to purchases our wellness goods, the staff members are very friendly especially the store manager Kanishka. He will guide from choosing the right product and all the way to the payment counter.
    1 person found this review helpful 👍

  • 5/5 Ruwini W. 1 year ago on Google
    For about five years I have been visiting Spa Ceylon_ Palawatta Branch for my facials and My Products Buys , I have never failed to impress the staff, they are very kind and give us full support. Specially Mr. Kanishka at Spa ceylon Pelawatte is a very kind person, knowledgeable and helpful, always helping me and my Husband with facials and product purchases during our late arrivals. The service is greatly appreciated. Poojani always Done my Facials I will miss you and your service so much.Thank you for your assistance. I am very sad that I have to move to Spa Ceylon White now as I moved to close by Spa Ceylon White . I always appreciated the invaluable help you all showed. Looking forward to meeting you again. Thank you Palawatta Spa Ceylon ❤️ My continued greatest experience @ Spa Ceylon Pelawatta Branch.
    1 person found this review helpful 👍

  • 5/5 Yasoda S. 4 years ago on Google • 88 reviews
    The therapists here have magic fingers! I absolutely love Spa Ceylon. I love the treatments, the products, the ambience, the service. I love everything. I have been going to Spa Ceylon for few years now. Once you experience their service, it's impossible to be happy with the treatments anywhere else. And the best thing is the treatments are value for money. ❤

  • 5/5 Virajith S. 9 months ago on Google • 87 reviews
    I had an amazing experience at SPA Ceylon! The 1 1/2-hour pedicure was pure bliss, and the service was excellent. The herbal tea added a nice touch to the overall relaxation. I highly recommend this spa for a rejuvenating experience.

  • 5/5 Uditha S. 4 months ago on Google • 40 reviews
    Almost all Spa Ceylon outlets provide a consistent service, this one is not an exception.. quick, courteous and effective service..

  • 2/5 Manjula A. 5 months ago on Google • 10 reviews
    I'm writing on behalf of my husband who was not happy with the service he received at spa ceylon battaramulla outlet on 7 January 2024. He went for a ultimate foot ritual . However he was telling he couldn't relax as there were other patrons in the same enclosed area and the noise was disturbing to other customers. Specially foot scraping etc. This is not the first time he had been disappointed with this petticoat outlet. I think people go the sap ceylon Newcastle they need to relax and jnwkns.

  • 5/5 Gamith V. 1 year ago on Google
    Good place to buy your wellness goods. Friendly customer service. The price was a bit expensive. If someone is looking for a place to buy perfume, soap or any ayuruvedic products, this is highly recommended.

  • 5/5 Sadisa E. 7 months ago on Google
    Good place... But I hope the message was more advanced in thero Reflexology techniques.. Cos they charge alot for it..

  • 1/5 Thilini S. 1 year ago on Google
    Horrible sales people. There were 2 men who were both equally incompetent and disrespectful. I repeatedly requested to be billed while they were too busy having their own conversation about a kottu that they had ordered. They both completely disregarded me and made me wait an unnecessarily long time to pay. Extremely unprofessional.

  • 5/5 Avijja F. 6 months ago on Google
    Got the ultimate body ritual, and I have no complaints, brilliant as always!

  • 4/5 Siddhangana W. 1 year ago on Google
    Massage done by foreign therapist. Enjoyed the body massage very much,however the room temperature needs to set to yr comfort if not after awhile may get a bit too cold. Several body massage oil options are available. Overall good experience.

  • 1/5 Apsara de S. 5 months ago on Google • 8 reviews
    I recently had a highly disappointing experience with this outlet. I had scheduled two appointments for a body massage, and was looking forward to a relaxing time. However, upon arriving at the outlet, I was informed by the security guard that it was closed due to a power cut. What made the situation worse was the complete lack of communication from the staff. No calls were made to inform me about the closure. This level of customer service is unacceptable, and I'm deeply dissatisfied with the way this situation was handled.


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