Audi宇都宮 / Audi Approved Automobile 宇都宮 image

Audi宇都宮 / Audi Approved Automobile 宇都宮

Motor vehicle dealer Audi dealer

😠 I have been riding for about 8 years since I bought a new car. I was dissatisfied with the after-sales service at this store, so I thought I'd ask someone else to look at it, but I couldn't find it because it was a special car. I was patient and asked this store, but it's still the limit. . . We bo... People often mention store, good, Audi, customers, cars, beautiful,


Address

Japan, 〒321-0118 Tochigi, Utsunomiya, Inter Park, 4 Chome−5−6

Website

www.audi-utsunomiya.jp

Contact

+81 28-657-7707

Rating on Google Maps

3.60 (109 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 AM to 6:30 PM
  • Thursday: 10 AM to 6:30 PM
  • Friday: 10 AM to 6:30 PM
  • Saturday: 10 AM to 6:30 PM
  • Sunday: 10 AM to 6:30 PM
  • Monday: 10 AM to 6:30 PM
  • Tuesday: Closed

Featured Reviews


Frequently mentioned in reviews: store (11) good (9) Audi (8) customers (7) cars (7) beautiful (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 シビックおやじ 3 years ago on Google
    (Translated by Google) I have been riding for about 8 years since I bought a new car. I was dissatisfied with the after-sales service at this store, so I thought I'd ask someone else to look at it, but I couldn't find it because it was a special car. I was patient and asked this store, but it's still the limit. . . We bought several including family, but are all dissatisfied. What about customers who don't buy new in a few years? I felt like I was thinking. I don't know too much about cars, and I don't even know the contents of the catalog. . . They sell Audi cars without knowing anything about them. . . But I don't want to let go of my Audi because of this store, so I'm going to ride it to the limit. I really like my current car. I also discussed it with my family, but everyone felt that I had no choice but to give up with a company of that level. We have several cars, including domestic ones, but we are doing very well with dealers other than this store. It is really a pity. . . Recently acquired? I wonder if it was done? I didn't hear very good rumors, so it may be that the poor performance is due to the accumulation of such things. . . Actually, my parents are planning to buy a new Audi, so I ordered it from another Audi dealer. I am considering doing so myself. (Original) 新車購入からもうかれこれ8年くらい乗っています。この店のアフターサービスに不満があり他で見てもらおうと思いましたが、特殊な車が故になかなか見つからず。我慢してこちらの店にお願いしていましたが、やはり限界。。。家族含めて数台買いましたが、みな不満です。何年かで買い替えないお客はどうでもいいのかな?と思ってるように感じました。車のことも分からなすぎるし、カタログの中身ですら知識がない。。。アウディの車のことを分からずに販売する。。。でもこの店のせいでアウディは手放したくないので限界まで乗るつもりです。本当に今の車が大好きなので。家族でも話し合いましたが、みな、その程度のレベルの会社と諦めるしかないという感じになりました。車は国産を含め数台ありますが、この店以外のディーラーさんとはとてもうまくいっています。本当に残念です。。。最近買収?されたのかな?あまり良い噂は聞かなかったから、そういうことが積み重なったから業績不振なのかもです。。。実はうちの親がアウディの新型を買いかえる予定で、別のアウディディーラーで注文しました。自分もそうしようか検討中です。
    9 people found this review helpful 👍

  • 1/5 mama T. 1 year ago on Google
    (Translated by Google) Do you go for an oil change and don't serve drinks, and you don't have a tray to pay for the bill, but you put the coins in pieces on the desk and collect them by hand? Lol  Before I say that it's a bad arrangement, there should be a few more things to ask and things to do before I can say something good. A few customers have a drink, but it's a mystery! It's a rural Audi. Don't you know how to serve customers like in the countryside? It was the first time I've had this kind of response after riding 4 Audis. I laughed at the poor response of the dealer in the countryside! As expected of the countryside. How can cars be sold in rural areas? Rural mystery! (Original) オイル交換に行って飲み物も出ず、会計はトレイもなく小銭バラバラに机に出して手で集めるんですか?笑 段取りの悪いと言うか、どーでも良い話をする前に もう少し聞くことや、やる事があるはずで。数人のお客様には飲み物出てるのに謎!さすが田舎のアウディですね。田舎ほど接客の仕方分からんのかな?アウディ4台乗って、こんな対応の仕方初めてでした。 田舎のディーラーの対応の悪さに笑った! さすが田舎ですね。田舎は、あんなんで車が売れるのか?田舎の謎!
    3 people found this review helpful 👍

  • 1/5 cow E. 4 years ago on Google
    (Translated by Google) The correspondence of the customer service is different when you get on a cheap car (Original) 安い車乗っていくと接客の対応が違う
    3 people found this review helpful 👍

  • 1/5 あおたろう 3 years ago on Google
    (Translated by Google) When I went on a scooter, I was left in business Later, when I went by a slightly expensive car, I was sick I was disappointed when I asked for an explanation of the car "What is" TFSI "? I can't answer even if I ask I thought there was no love for the car and the customers (Original) スクーターで行ったら、営業に放置された 後日、ちょっとお高い車で行ったらヘコヘコされた クルマの説明を求めたらグダグダでガッカリ 『「TFSI」って何?』 って聞いても答えられない クルマと客への愛が無いと思った
    3 people found this review helpful 👍

  • 1/5 シロクマモノクロ 1 year ago on Google
    (Translated by Google) If you contact me by inquiry, I will get a reply one hour later, and if I call again, I do not know because there is no person in charge ... After all, it's too bad to talk about at a rural dealer ❗️ (Original) 問い合わせで連絡したら返事は1時間後、再度かけたら担当がいないからわかりません… 所詮、田舎のディーラーで対応悪すぎて話になりません❗️
    3 people found this review helpful 👍

  • 1/5 wa c. 1 year ago on Google
    (Translated by Google) 1 year free inspection. It will cost you that much if you actually do it. I was presented with an amount, but I paid more than the amount presented, such as exchanging items that could still be used instead of being free. It's really cool, and next time I'll watch and listen to it. (Original) 1年無料点検に出した。実際にやればこれだけの料金がかかります。と金額を提示されたが、実際は無料ではなくまだ使用出来る物を交換したりと、提示された金額よりも上回った金額を支払った。 セコくて、次回はよく見たり聞いたりしてやろうと思う。
    3 people found this review helpful 👍

  • 2/5 sai s. 4 years ago on Google
    (Translated by Google) The store is beautiful The service is reasonable The way of working was dirty (Original) 店はキレイ 接客はそれなりだけど 仕事のやり方が汚かった
    3 people found this review helpful 👍

  • 5/5 中山京セラ 8 years ago on Google
    (Translated by Google) Yasanayu (Original) やそさなゆ
    2 people found this review helpful 👍

  • 1/5 kyon k. 1 year ago on Google
    (Translated by Google) Visited while looking for a transfer car. However, the delivery date is undecided, so the conversation ends in about 5 minutes without being passed through the seat. Even though we were considering more than 10 million vehicles, I felt like I was turned away without asking for customer information. Are you not looking for potential customers? Dealer sales should play an important role in connecting customers and manufacturers. I would like you to follow the example of other European big three families. (Original) 乗り換え車を物色中で来訪。ただ納期が未定ということで、席に通されることなく立ち話5分程で終了。1,000万以上の車両検討なのに顧客情報を聞くことなく、門前払いされた感じがした。潜在顧客の発掘もしないのかな?ディーラー営業は顧客とメーカーを繋ぐ重要な役割があるはず。他の欧州御三家の対応を見習ってほしい。
    2 people found this review helpful 👍

  • 5/5 西村尚行 6 years ago on Google
    (Translated by Google) The showroom is open and beautiful. It is a recommended spot. (Original) 開放的なショールームで、綺麗です。オススメスポットです。
    2 people found this review helpful 👍

  • 1/5 オオゼキオサム 2 years ago on Google
    (Translated by Google) When I asked if I wanted to ride a test car, I was told that it would cost about 80,000 yen, so I didn't want to pay for it. I was told by village O. I don't want to pay 80,000 for a test drive RS.S5 (Original) 試乗車乗りたいと問い合わせしたら8万ぐらいかかると言われ有料で乗りたくない 村Oに言われた。 8万も払って試乗したくないRS.S5
    2 people found this review helpful 👍

  • 4/5 Kazz U. 3 years ago on Google
    (Translated by Google) It is a large and beautiful showroom. It is also nice to have a staff member at the time of inspection storage. (Original) 広くてきれいなショールームです。点検入庫の際のスタッフの対応も良いですね。
    1 person found this review helpful 👍

  • 4/5 Muhammet Safa A. 2 years ago on Google
    Easy to find. They serve you beverages when you wait. I gave 4 star because they charge you for check ups to learn what's wrong.
    1 person found this review helpful 👍

  • 3/5 栃尾あぶらげ熊楠 6 years ago on Google
    (Translated by Google) Sales activities are not always persistent. (Original) 営業活動がアンマリしつこくないです。
    1 person found this review helpful 👍

  • 5/5 ぁぉぃ 5 years ago on Google
    (Translated by Google) Car high (Original) 車高い
    1 person found this review helpful 👍

  • 2/5 tim 5 years ago on Google
    (Translated by Google) The store is beautiful, but I wonder if the salesman's desire to sell is too strong or there is no common sense, and I would like to come to the house many times at night without apo. I felt even a slight fear. You should be careful when writing contacts and addresses on questionnaires. AUDI is a good car, but it is not a shop that I want to go very much. (Original) 店はキレイで良いのですが、営業マンの売りたい気持ちが強過ぎるのかそれとも常識が無いのか、アポ無しで夜とかに家まで何度も来るのはどうかと思います。 軽い恐怖すら感じました。 アンケート用紙に連絡先や住所を書くときは慎重にやるべきでした。 AUDIは良い車ですが、ここはあまり行きたい店ではありません。
    1 person found this review helpful 👍

  • 4/5 運送マン 2 years ago on Google
    (Translated by Google) I visit for work, but everyone feels good about greetings. I wonder if foreign cars are properly educated by cousins ​​(laughs) (Original) 仕事で訪問するけど、皆さん気持ち良く挨拶もくれて好感もてます。外車関係はそいとこもきちんと教育されてるのかな(笑)
    1 person found this review helpful 👍

  • 5/5 #鬼滅の刃 3 years ago on Google
    (Translated by Google) AUDI Q5 quattro sport I'm going to buy it next time! ! (Original) AUDI Q5 quattro sport 今度 買いに行くんだマジで!!
    1 person found this review helpful 👍

  • 5/5 生麦生米生卵 2 years ago on Google
    (Translated by Google) I bought an Audi A4 here. It was my first foreign car, so the salesperson who was wondering what to do would kindly tell me. As a result, I decided to buy an Audi A4! Thank you for your support! !! (Original) こちらでアウディA4を購入させていただきました。 初めての外車だったのでどれにしようか迷っていた所販売員の方が丁寧に教えていただき 結果アウディA4を買うことにしました! 対応してくれた方ありがとうございました!!
    1 person found this review helpful 👍

  • 4/5 桑久保順 6 years ago on Google
    (Translated by Google) There is no stress in the modern atmosphere. It feels pretty good. (Original) 近代的な雰囲気でなんのストレスも感じられない。 なかなかいい感じです。
    1 person found this review helpful 👍

  • 1/5 Iva M. 1 year ago on Google
    (Translated by Google) I was taken care of several times, but there were many regrettable points. The price stated in the vehicle inspection notice was different from the amount billed on the day (if I pointed it out, the price was appropriate, but if I hadn't noticed it, it might have been the same), or I didn't notice even if the drink was out. It is inferior to other stores and other manufacturers in terms of. Especially the response of the sales person was disappointing. I didn't feel like I was able to convey the negative points of the car model I wanted, or to do business in terms of delivery time and price. I felt very uncomfortable because I could not keep the contact deadline that I had given myself. (Original) 何度かお世話になりましたが、色々と残念な点が多かったです。 車検のお知らせに記載された価格と当日の請求額が違っていたり(指摘したら適正価格になりましたが、気付かなければそのままだったかも知れません)、飲み物が切れていても気付かないなどおもてなしの面でも他店舗、他メーカーに劣ります。 特にセールスの方の対応は残念でした。欲しい車種のネガティブな点を伝えられたり、納期や価格面で商売をする姿勢を感じませんでした。ご自身で示された連絡期限も守られず、大変不愉快な思いをしました。
    1 person found this review helpful 👍

  • 5/5 R N. 1 year ago on Google
    (Translated by Google) I have been driving audi for many years. It's a really cool car. (Original) 長年audiを乗っています。本当にかっこいい車です。

  • 3/5 Sasaki M. 1 year ago on Google
    (Translated by Google) I went to buy a small item, but the response is a little businesslike compared to other Audi stores. (Original) 小物を購入しに行きましたが、他のアウディ店舗と比べると対応は少し事務的です。

  • 5/5 ブサS4 4 years ago on Google
    (Translated by Google) Despite the busy times of the year, I am very grateful for the quick response. I would like to ask for inspections and vehicle inspections in the future. (Original) 年始の忙しい時にも関わらず、急な対応をしていただきとても感謝しています。今後も点検や車検等もお願いしたいです。

  • 4/5 渡辺和子 5 years ago on Google
    (Translated by Google) beautiful. Kindness. (Original) きれい。親切。

  • 3/5 しもつかれ 4 years ago on Google
    (Translated by Google) It ’s still a car that I ca n’t reach The car seen from the road is attractive. (Original) まだまだ私には手の届かない車ですが 道路から見える車が魅力的です。

  • 5/5 ウンソーヤ 3 years ago on Google
    (Translated by Google) Due to the shape of the store and the number of staff, there is no "Odemukae" when you come to the store. However, there is a "send off". Mr. Yanase. BMW. Porsche. Same feeling as. Lexus is good at serving customers. The difference between a franchise and a directly managed store comes out in customer service costs. It's a German car that can compete with the charm of the car itself, so I think it's okay. (Original) 店舗の形状とスタッフの人数等の関係から、来店時の『おでむかえ』はありません。しかし、『お見送り』はあります。 ヤナセさん。BMWさん。ポルシェさん。と同じ感じ。 接客は、レクサスが一枚上手。 フランチャイズと直営店の差は、接客コストに出てしまいます。 自動車自体の魅力で勝負できるドイツ車なので、よろしいと思っています。

  • 5/5 Hiroyuki S. 6 years ago on Google
    (Translated by Google) The atmosphere is good and there is a sense of quality. (Original) 雰囲気がよく高級感がある。

  • 5/5 宇都宮の大魔神 5 years ago on Google
    (Translated by Google) Last month, because it is fiscal year, we made it cheap (Original) 先月、決算期なんで、安くして頂きました

  • 4/5 菅沼孝紀 4 years ago on Google
    (Translated by Google) Beautiful. (Original) 綺麗ですよ。

  • 5/5 H 1. 5 years ago on Google
    (Translated by Google) It was a showroom, it was large and beautiful, and customer service was also polite. (Original) ショールームか、広くて綺麗で、接客も、丁寧でした。

  • 4/5 スモールレイカー亮 5 years ago on Google
    (Translated by Google) The power is amazing, but there are a lot of cars that are a little unsatisfactory. Compared to Celsior. The shop itself is beautiful and I am perfectly satisfied. (Original) パワーは凄いんだろうけど中身がちょっと物足りない車が多い。セルシオと比べてですが。店自体は綺麗ですし申し分なく存じます。

  • 5/5 桂木勇 6 years ago on Google
    (Translated by Google) The in-store sales staff have a wealth of product knowledge and can answer these questions accurately, so it is a reliable store. I think that it is a store where you can purchase with confidence that you can honestly say that the good points of other companies are good as well as your own appeal such as complimenting the cars of other companies. (Original) 店内販売スタッフさんは商品知識が豊富でこちらの質問に的確に答えてくれるので信頼できるお店です。他社の車を褒めるなど自社アピールだけではなく他社の良いところを素直に良いと言える心意気が安心して購入に踏み切れるお店だと思います。


Call +81 28-657-7707 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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