2/5 hugo d. 9 months ago on Google
Overall
very
good
experience,
nice
design
and
staff
is
very
helpful.
Big
deception
came
from
the
senior
management
who
seems
to
ignore
best
practices
for
dealing
with
complaints...irrespective
of
who
is
right
or
not.
Some
areas
for
improvement/advice
to
next
customers:
Ask
for
a
room
in
the
the
extension
building
opposite
to
the
reception,
they
are
larger,
more
recent
and
don't
smell
humidity
especially
during
rainy
season.
Avoid
the
laundry
service,
they
tend
to
lose
clothes
as
no
tags
are
put
on
the
clothes.
No
one
will
apologize
nor
offer
any
compensation
whatsoever.
Stayed
here
in
March
for
3
nights.