I think SSF is similar to IKEA. You can get interior items at there. It has many beautiful items compared to other local shops. It has its own membership club which provides special discounts for a year. For its delivery to Mesa Hill, Nilai, the staff informed me that work permit shall be issued.

Staff are not efficient. Three workers standing at one cashier when there is a long line of customer waiting to pay. These three workers berborak between them and on the phone when they can do better job at assisting the customer

I edit this hehe, but also this place is beautiful and is amazing, I love exploring the undershop in SSF, though the stuff is very expensive but getting free gift is just awesome, and in a furniture store is just feels different and is so nice, I like hanging around here when the first time I came with my friends❤️😊cool place, Mesa Mall🐱

Very small n narrow aisle. They deliver using outside lorry operators.. So it very costly.. My place is about 1/2 drive n they charged about rm100 over.... The mall it is in is very quiet.

Delivery is very slow.. they said it will be delivered at max 2weeks after purchase but now its already 3weeks n call store never answered.

Well-stocked with home goods. If you come without a shopping list, most likely you'll end up buying more stuff not listed.

Very clean neat and tidy

I had nice experience shopping at Messa Mall Outlet SSF. The staff is very helpful and friendly as well.

Just ok..not so impressed..member price is pricey..rm99 per year..huhu

Satisfied with the service. 👍 To Mr.Ikmal and team at SSF Messa Mall Nilai. Value for money too with the promotions currently on-going

My family recently moved to nilai and bought a lot of furnitures and stuffs from this SSF store hence we didn’t expect to get a BAD TREATMENT from the store, specifically talking about the store manager here. My mom bought a dining table set and the bench is broken after few weeks usage. My OKU, WARGA EMAS dad sat on the bench and it got broken. After inspecting the quality, it was not actually sturdy despite the expensive price my mom paid for it. She called and spoke to the Store Manager; and upon hearing this, he started laughing which is RUDE! My mom demand an exchange and she wants the bench to be changed to chairs instead because of the bench quality and she even offered to pay more. The manager sarcastically and condescendingly telling my mom that she should get her own lorry or delivery service to get the broken bench transferred to the store if she wants the exchange to be like that. My sister also had a bad experience with the Store Manager. She bought 2 lamps from the store and when she asked about the condition, he replied; “barang diskaun memang mcm tu” in a sarcastic manner, siap senyum sinis! She didn’t even realised that it is discounted items - isn’t it customer’s right to ask about condition of items before purchasing them? As a person responsible it is your duty to explain, and not to be condescending about it! What kind of customer service is this??! He is a Store Manager which held the highest position at the store but behaving worst compared to his subordinates. He is not showing good examples and is lacking empathy towards my dad’s OKU, WARGA EMAS condition when my mom explained that he fell after the bench got broken when he was sitting on it. However, we had the best experience with one of the staffs, Divya. She is a very good staff and provided the best assistance during our shopping experience. When my mom explained the situation with my dad to her, she was being empathetic about it and showed concern. Even just a staff, she is matured in handling the situation and it shows that she have better emotional intelligence compared to the Store Manager. Maybe the company should consider giving the Store Manager an intense training course on Customer Service, seems like he has zero knowledge in that subject!

Great selection of designer furniture. Price also reasonable. Good customer service.

will share my experience with them once I receive my items

Well arranged and easier to shop

Variety of furniture with a lot of choice. Price a bit different comparing to previous year but promotion always there. Very satisfied with work quality and design.

Love going to this mall because it has SSF, ruma_home and Parca😆

A mall which is yet to be populated, probably due to covid but my favourite outlets, SSF and ruma are here. Can really shop at leisure minus the crowd. Happy I got what I wanted at Ruma.

Quite an array of home products! Good

Good home deco idea and furniture. Big but not as big as ikea. Staff are friendly and well aware about any promotion being held

OMG.. Need to come again soon.. Pls

best

Staff very help full

A little bit small but full with beautiful stuff.