Columbia Asia Hospital - Bukit Rimau image

Columbia Asia Hospital - Bukit Rimau

Private hospital

One of the Top rated Private hospitals in Shah Alam


Address

3, Persiaran Anggerik Eria Bukit Rimau, Seksyen 32, 40460 Shah Alam, Selangor, Malaysia

Website

www.columbiaasia.com

Contact

+60 3-5125 9999

Rating on Google Maps

4.80 (3K reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: (Nuzul Al-Quran), Open 24 hours, Hours might differ
  • Wednesday: (Nuzul Al-Quran), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: good (78) service (73) staff (51) friendly (48) hospital (45) nurse (32) helpful (29) experience (28) nurses (28) care (27)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tehnesvary A. 2 years ago on Google
    Why need police officers to chase visitors out?!! Why no doctors or staff to advise and police officers need to enter and get us out? Worst experience. Are we not allowed to be with patient in the last movement of someone even doctors request family & friends visit him before he rest completely. We are not here for free! We had paid to, and it's EXPENSIVE!!!. Why does a Hospital Management had to do this?!! We found this very rude!!!!
    10 people found this review helpful πŸ‘

  • 4/5 Kenkeh H. 4 months ago on Google β€’ 1301 reviews
    Accompanied my friend to see orthopedic specialist here , free parking ,specialist clinic was on ground floor which was nice , large hall for seating ,waiting area . Friendly nurse and staff here . I was asked to write a google review here by one of the staff .
    1 person found this review helpful πŸ‘

  • 5/5 AZNUL F. 2 years ago on Google
    Very smooth process for Basic medical checkup here. Recommended, same day result with consultation. Starting from only RM85 for basic checkup.
    3 people found this review helpful πŸ‘

  • 5/5 Ravi K. 2 years ago on Google
    Very friendly and helpful staffs, personally dealt with Dr.Rama very polite and helpful person. One of the nicest thing happened to me was the security guard sorry the name didn't notice Merit or something a nice immigrant worker He even lended an umbrella when it was raining today for me to got fetch my car. The go to place if you have medical insurance.
    2 people found this review helpful πŸ‘

  • 1/5 Wen C. 1 year ago on Google
    Worst waiting experience ever! First time bringing my 2 y/o toddler to hospital for admission due to fever & vomiting. This is by far the worst hospitality experience ever. Arrived at ER about 7.30pm weekday. There were only two other non serious patient in front of my queue at that time but had to wait almost an hour to see medical officer. Then waited another an hour for pediatric to come because require to admit ward for observation. After that waited another 2hour+ to be shown to the ward because I was told that the room require time for cleaning first. Total close to 4hours+ of waiting!! Is this normal practice in a private hospital??
    2 people found this review helpful πŸ‘

  • 5/5 ECOUNIX G. 1 year ago on Google
    This is updated review, which was negative at first, but i was contacted by the clinic later and my concerns were professionally addressed in an email response from Leong Pei Ping. I appreciate how the clinic has dealt with this situation and turned my initial disappointment into a positive experience. It is a good example of customer/patience care and how the clinic values its potential patients. I am not a patient of the clinic yet however the clinic deserves a credit for the quality of customer care.
    2 people found this review helpful πŸ‘

  • 5/5 Sharena S. 10 months ago on Google
    better service, friendly doctors and nurses. food in cafe also very nice..
    2 people found this review helpful πŸ‘

  • 5/5 Kampong Boy Production H. 2 years ago on Google
    Dr.Harjeet service was good and physio also was good. The only thing to improve is food. Good explanation from all staff.
    1 person found this review helpful πŸ‘

  • 5/5 Suzursofia Smeth J. 2 years ago on Google
    I was here due to my gallstones. I had Dr Dharmendran as my surgeon and my Anesthesiologist was Dr Paul. They both Very kind and explained all the procedures ( well yeah they have to) but i really mean it when he explained as in details and comforting. Im a very nervous person somemore during this pandemic to get admitted. The services the nurses are all really satisfied. This as from my experience and opinion. They are so efficient when i get into ER.
    1 person found this review helpful πŸ‘

  • 5/5 AZIZUL S. 2 years ago on Google
    Thanks to Dr. Saiful and Nurse. Very friendly radiology staff mr khai and mrs J. Good room and food.
    1 person found this review helpful πŸ‘

  • 5/5 Asvini K. 2 years ago on Google
    Excellent services in Maternity Ward - every nurse in maternity wards treats you like a family and no hesitation to go beyond. Special attention to be given to DR.RAMA @ Gynae who is a gem of a person & made me to believe in myself, boost my confident to deliver my baby safely.. Kudos to Columbia Asia Maternity team!
    1 person found this review helpful πŸ‘

  • 5/5 Firdaus Alexander H. 2 years ago on Google
    Admitted due to breathing complications ... I definately agree that the nurses here are good and acted with quick response to yr needs . Thank you also to Datuk Dr.Rafiq for attending to me .. A very experience and good doc.
    1 person found this review helpful πŸ‘

  • 5/5 Zila Z. 1 year ago on Google
    Dr.Alice is the best ophthalmologist and always follow up the patient's progress. After twice surgery for the right and left eye. A nurse is helpful always Comfortable and clean place. Parking space is also easy. Congrat Dr. and Staffs. πŸ‘πŸ’›
    1 person found this review helpful πŸ‘

  • 1/5 MJ L. 1 year ago on Google
    My unpleasant experience doing PCR here: 1. Guided to a tent outside with both cracked plastic chairs, PCR was done painfully 2. Called twice to ask whether PCR results is out. First time is after 24 hours, second time after 48 hours, nurse answered with a rude tone "kenapa call lagi ni". Not recommended to do PCR here, better do at normal clinics, more efficient and cheaper. PCR rm150 Sampling handing rm25 PPE rm25 Swabbing procedure rm30 Total rm230
    1 person found this review helpful πŸ‘

  • 5/5 NALINI A. 1 year ago on Google
    The service by Dr. Yong & her assistant, Meena was good. im satisfied with the doctor's consultation. + Dr. Goh was good for treating my daughter Akshraany for eczema.. Tq for the good treatment.
    1 person found this review helpful πŸ‘

  • 5/5 Nalene M. 1 year ago on Google
    I Bring my elder son 11 years old to hospital for finger fractured and my daughter 6 years old girl had highhhh fever. Mr. Poobalan customer service carry my daughter from the main entrance to Dr chia clinic. Gave my little girl some water too. So kind of him. Also my elder son sit with him until his turn come(dr hajeet). Bcos i was at dr chia clinic with my little girl ( finally dr chia confirm influenza )Thank you so much poobalan customer service for your kind help.
    1 person found this review helpful πŸ‘

  • 5/5 Syarina Mohd I. 1 year ago on Google
    The service here is great! The staff and doctors are friendly and super helpful. Poo Balan, from customer service is great too. Love the atmosphere here.
    1 person found this review helpful πŸ‘

  • 1/5 Lily W. 1 year ago on Google
    Very disappointing experience. Everyone will need to consider if they want to choose this hospital. Appointment shows 10am in the morning from the Columbia Asia app, was called one day before to confirm if we are going to attend the appointment. On that day of appointment, we already reached the hospital then we were informed appointment change to 12pm in the afternoon. Hello, can’t you schedule every of your appointment nicely and inform earlier? If this thing keeps happening, what’s the point of your appointment-based clinic? And what’s the point of making appointment in advanced? I can’t understand. Of all the big hospital I have went to like sunway/kpj/pantai, only such things happen in Columbia Asia. Truly disappointed.
    1 person found this review helpful πŸ‘

  • 5/5 Nabilah Mohd I. 10 months ago on Google
    A very comfortable and convenient hospital. First time came here for emergency case and had short waiting time. Had my admission here for twice, did a surgery here and came for weekly physiotherapy. Fast service, lovely and helpful doctor, nurses and guards. They handled with care and everything became less painful. Food is also nice and most importantly, they offer free parking which is very convenient for frequent comer! What I can conclude is everything is great! πŸ₯°
    1 person found this review helpful πŸ‘

  • 1/5 Nur Fatin A. 10 months ago on Google
    Most nurses/frontline nurses are not friendly and not attentive. Fierce look and were in rush. Please improve your customer experience.
    1 person found this review helpful πŸ‘

  • 5/5 Rozita M. 9 months ago on Google
    Nice, clean and peaceful environment..good and caring nurse for ward no 66 and 111.. and also excellent treatment by the Emergency ward doc and staff on 4th Aug 2023 night shift.. We also want to give credit to Dr Yong (pediatric) for her consultation. We felt well informed on our daughter condition and treatment. We can't thank you enough for the special, excellent care you have provided. Kudos to all the staff in Colombia hospital bukit rimau!
    1 person found this review helpful πŸ‘

  • 5/5 Sakinah M. 2 months ago on Google β€’ 11 reviews New
    went here for Dr. Harjeet to handle my knee issue. Today I decided I want to go for women screening too. Tho a bit last minute, the custome care team were attentive to my queries and managed to book a slot for me despite coming for walk-in. Its always a pleasant to trust Columbia Asia for my needs :)

  • 5/5 Shaun F. 2 months ago on Google β€’ 7 reviews New
    Did my health screening at Hospital Columbia Asia Bukit Rimau. Nurse Yiu and Dr. Niti helped me through the process and was thorough about my health screening report. Would come back

  • 5/5 Farah A. 2 months ago on Google β€’ 6 reviews New
    Thank you for Dr. Rushil, thank God everything is okay.

  • 5/5 Lavanesh R. 2 months ago on Google β€’ 5 reviews New
    Wonderful experience.The best surgeon.The nurse her name Nuha from the female ward was so kind and well liked by my mother at room 66.Keep up the good work.

  • 5/5 Full M. 2 months ago on Google β€’ 5 reviews New
    The best service

  • 5/5 Shane P. 5 months ago on Google β€’ 4 reviews
    CABR is the very good and helpfull for our health. especially for my mom in chemotherapy unit very helpfull and they treatment is very quick, sharp and the best especially Dr. Jayendran, the best and friendly Docter! the nurse at Chemotherapy unit is very nice, helpfull and made us feels like home. thank you so much CABR for taking care my mom!

  • 1/5 Ms E. 2 months ago on Google β€’ 4 reviews New
    Influenza positive child. weak body. from 9 in the morning until almost 4 in the afternoon, I still can't get a ward ♀️ 🀷

  • 5/5 Nurfa T. 2 months ago on Google β€’ 3 reviews New
    Dr. Rushil was very nice person. Good dr

  • 5/5 Faidzatul F. 2 years ago on Google
    Dr Khairul services was good. I was treated as Sinusitis by him on nov 2020 and FESS operation was done. Now I felt more comfortable and the symptom was gone.. recommended

  • 1/5 Rebecca Y. 3 years ago on Google
    Horrible service at the Emergency unit. - Very very unorganised - Medical officer had no sense of urgency (slow and reluctant to treat patients) and very incompetent (scared and not knowledgeable) - 3-4 hours to get a baby checked, another 3-4 hours for insurance processing. Total waiting time was 7-8 hours to get admitted. A 1 y/o baby had to wait this long. Unhygienic ward - Had dustmite bites all over body after 1 night stay.

  • 5/5 as s. 2 years ago on Google
    Good service from all department πŸ‘πŸ»πŸ‘πŸ» All doc, nurses, customer care delivered their srvices very well..

  • 1/5 Danson O. 2 years ago on Google
    Came here just now to do an x-ray or see a physiotherapist about my back ache problem, but instead saw a MO here, done almost no detail check of my back or spine, most of the time just me talking about my problem & I got charged RM74...and MO recommend me to see their Orthopedic Specialist (which just consultation charges about RM200~300), then only they will suggest whether or not to do a MRI (which costs RM1k+), or refer me to a physiotherapist (who knows how much consultation fee again)....wow haven't do any treatment already have to pay RM1k+, seriously??! If I straight away go to a physio therapy center, I could've got my back checked out and got treatment within RM200 !!

  • 5/5 Victor 3 years ago on Google
    My 5 star goes to the obstetrician, Dr. Loo and the hospital's midwives. The same cannot be said about those stationed at the ward where patients go after delivery. Some of the nurse stationed there has some serious attitude problem. Should not be in the nursing field.

  • 5/5 Cha C. 2 years ago on Google
    Good service ✌️

  • 5/5 mani m. 2 years ago on Google
    Excellent service

  • 5/5 adz e. 2 years ago on Google
    Hi.. sangat puas hati admit dekat sini..semua doktor dan staff very soft spoken... Dr Fong sangat best dan sangat baik cakappun sangat lembutπŸ‘ Semua staff, nurse sangat baik dan sangat membantu jaga pesakit dengan baik...makanan pun best.. pertama kali masuk sini dan sangat puas hati.. Tq Columbia Asia Bukit Rimau Be No 1..πŸ‘from: Noorhalidawati Abu room no 83B πŸ˜—

  • 5/5 syahmie z. 2 years ago on Google
    Good service, good Dr

  • 3/5 Suki W. 2 years ago on Google
    Good experience

  • 4/5 Shyoan Chian Jamie G. 2 years ago on Google
    Good doctor and nurse. Hospital food could be improved.

  • 5/5 Nor A. 2 years ago on Google
    (Translated by Google) Everything is fine... (Original) Semua okay...

  • 5/5 Nur Khuzairie Zakwan Bin Mohd Z. 2 years ago on Google
    (Translated by Google) Excellent service and the staff is also very friendly (Original) Servis yang sangat baik dan staf juga sangat mesra

  • 5/5 Omar A. 2 years ago on Google
    Services good.

  • 5/5 amutha c. 2 years ago on Google
    Good service and staff are friendly..

  • 5/5 Nor Haslinda Abdul K. 2 years ago on Google
    Hospital ni Bagus staf semua baik servis pun Bagus πŸ‘πŸ‘πŸ‘

  • 5/5 Sofian M. 2 years ago on Google
    (Translated by Google) Hospital Asia Colombia Shah Alam ... indeed the BEST service ... such as the staff of the Nurse and the specialist doctor are friendly and satisfied..tq (Original) Hospital Asia Colombia Shah Alam... memang layanan TERBAIKKKKKK...seperti staff Nurse dan doktor Pakar pun peramah Dan berpuashati..tq

  • 5/5 Raden Z. 2 years ago on Google
    Good services and hospitality. Very responsive doctors and nurses..

  • 5/5 subbu m. 2 years ago on Google
    All services very good.. Doctors & Nurses all be kind

  • 5/5 azriyantie y. 2 years ago on Google
    (Translated by Google) The best doc & nurse, good service.. everything is okπŸ‘πŸ»πŸ‘πŸ» (Original) Doc & nurse terbaik, layanan bagus.. semua okπŸ‘πŸ»πŸ‘πŸ»

  • 5/5 Noor H. 2 years ago on Google
    Good service... Good customer service... Good food service... Nurses very friendly... Recomended hospital..

  • 5/5 ayu d. 2 years ago on Google
    best experience in columbia. doctor and nurse also kind . thanks for all the best services ❀️❀️❀️

  • 5/5 Taewoo K. 2 years ago on Google
    Dr Khairul and his nurse are super good. Also, Miss Kan Mani is super kind and helpful!!

  • 5/5 Prema R. 2 years ago on Google
    Very friendly, satisfied, vy well explanation n surgery. Tq so much to Dr Harjeet n the staffs.

  • 5/5 hanis liyana d. 2 years ago on Google
    Dr Kwan n staff nurse service is so good

  • 5/5 mazrin hafiz m. 2 years ago on Google
    (Translated by Google) All the doctors near here are very good. The best explanation and easy to understand. (Original) Semua doktor dekat sini sangat baik. Penjelasan terbaik dan mudah untuk faham.

  • 5/5 Gomathy S. 2 years ago on Google
    Best doctor and good service from Dr.dharma. overall good customer service from hospital.

  • 5/5 Surenthiran 5. 2 years ago on Google
    Overall good service from hospital.keep it up your good job

  • 5/5 Henry T. 2 years ago on Google
    Customer service was fantastic, nurses and doctors here are friendly with well mannered, professional service.

  • 5/5 Ahmad H. 2 years ago on Google
    good and niceπŸ₯Ί

  • 5/5 Harris J. 2 years ago on Google
    the service is very brilliant and the docter is very nice , they did a great job of take a good care of the patients :3

  • 5/5 Princelia T. 2 years ago on Google
    Everything is good. Doctor and hospital service was good.the food is taste good

  • 5/5 zuliani g. 2 years ago on Google
    The service and explanation given by Ms.Kan Mani are very clear and friendly.

  • 5/5 love w. 2 years ago on Google
    Good customer service by kanmani

  • 5/5 appa h. 3 years ago on Google
    (Translated by Google) good customer service, answer those who are asked??? wlpn mcm2, tq (Original) bgus customer service,jwb pe yg d tanya???wlpn mcm2, tq

  • 5/5 Mohd K. 2 years ago on Google
    Good service from front counter, ER, and ward. Doctors, staffs, and nurses very nice. RecommendedπŸ‘πŸ˜Š

  • 5/5 cola s. 2 years ago on Google
    Alhamdulilah..good service..thank you dr harjeet!!..recommended DR HARJEET..nurse and all staff friendly..Thank you also ER team dr athira..

  • 5/5 CY L. 2 years ago on Google
    Been with Dr Loo for 3 operations and my stays in Columbia Bukit Rimau had been wonderful each time. All the nurses are nice, kind and helpful and doctors and operation staffs are wonderful. Customer service also always make rounds to check all are in order. Great service and i highly recommend.

  • 5/5 Yanithah S. 2 years ago on Google
    Very friendly doctor and nurses.. Good service been provided.. beyond expectations..

  • 5/5 thevy r. 2 years ago on Google
    Customer care staff n er staff very helpful..

  • 5/5 RIZALINA M. 2 years ago on Google
    This hospital is very good, the doctors, nurses and even the cleaners are very friendly and always smiles .... And i request from dr. to change the iv from left to right hand and request to put the iv above my wrist, they do their best without any complain ..ohhh i feel so bersyukur with this hospital hospitality.. food also nice and dietable, the room also very clean.

  • 5/5 Rasyid I. 2 years ago on Google
    All staff friendly. Second time admit at here. Dr.loo is tersangat baik. Nice food. Nurse pun sgt friendly. Recommended!!

  • 5/5 Lee L. 2 years ago on Google
    All staff are friendly and helpful. Environment is comfortable. Follow SOP making patients a safe place.

  • 5/5 Shareensamat 2 years ago on Google
    Happy with nursing services. All nurses are Very helpfull and polite. Satisfied with the room cleanliness. Doctor Yong is the best. Food at cafe need to improve the taste, Especially breakfast very salty,. Using too much kicap i guess, please improve your recepie. Explanation given by pharmacy staff are very details. Kudos to Columbia team. Thanks for taking care my daughter very well.

  • 5/5 Nadiatul Munawarah M. 2 years ago on Google
    The service is nice. Staff are all helpful. Everything went smoothly

  • 5/5 Farhana J. 2 years ago on Google
    A very pleasant experience. Thankyou all columbia staff. All activities went smoothly.

  • 5/5 Lau S. 2 years ago on Google
    All you staffs from front desk to the kakak at triage is so friendly and amazing. Dr Loo was superb! So friendly and helpful. She reduces my anxiety

  • 5/5 Shahrin I. 2 years ago on Google
    Been with Dr Loo for 3 operations .. 2016, 2018 and this week .. all those days at Columbia Bukit Rimau had been wonderful each time. All the nurses are nice, kind and helpful and doctors and operation staffs are wonderful. Customer service also always make rounds to check all are in order. Great food by Chef Rose, En Yusry and teams .. Really great service and highly recommended .. Thanks also to Sr Tay, Ms K and teams for the superb and excellent services .. 😊😊😊 😁

  • 5/5 Hafizah A. 2 years ago on Google
    Excellent service and doctors. Staffs very friendly and helpful. Oh, Ya! I like the cafe, simple but the food is good. Recommended!πŸ‘πŸ½πŸ‘πŸ½

  • 5/5 NORAZIRA (HQ - COO o. 2 years ago on Google
    Happy with the services. Food at cafeteria and ward also nice. Have delivered my 3rd baby here. Also gallbladder removal operations here as well.

  • 4/5 rhyz r. 2 years ago on Google
    Attended a medical check up. Upon entering, welcomed by a nice receptionist and they personally walked me to the lab for testing and explained where to go. The doctors and nurses were nice and professional. However I wasn't so sure what we're my next rooms after the test have been done. Direction from one lab to another could be better.

  • 5/5 Wan Muhammad Fazrul Wan Mahmud Z. 2 years ago on Google
    Best of the best experience hospital. Friendly staff, nurses and doctors. Thank you for 3d2n sweet operation vacation.

  • 5/5 Suanne T. 2 years ago on Google
    Did my first health screening here at Columbia Asia Bukit Rimau and I must say the whole process was seamless! From receptionist to nurses escorting you to each screening room and the doctors here are very professional and clear with their instructions and explanations. The complimentary breakfast at the cafe was a nice touch as we have a gap of 30mins to wait for the doctor. Overall, I am very happy with my visit and would definitely recommend to anyone who plans to do their health screening here. Thank you everyone at Columbia Asia! Well done πŸ‘

  • 4/5 Moh Yee D. 2 years ago on Google
    Great experience and consultation by Dr Loo. Hospital overall environment is clean and comfortable.

  • 5/5 Beserk 2 years ago on Google
    First time come here for medical check up om Dec 2021.. staff are very friendly and the service is very fast.. The food at the cafe are also good especially the popia..πŸ˜πŸ˜…

  • 5/5 Aznita Z. 2 years ago on Google
    Good services from all staff, thanks to Khairani from customer care and Fatin from health screening dept for assistance given. Very convenient and comfortable facility. Love the nasi lemak served in cafe πŸ˜„

  • 5/5 Siti Nor A. 2 years ago on Google
    Staff very friendly and hospitality very good. Nice environment.

  • 4/5 azrimhaizam A. 2 years ago on Google
    The services is really good and, great staffs and doctors is ready to serve your need at all times. The facilities is nice and the parking is a lot. Easy to find parking at all time.

  • 5/5 Nabilla H. 2 years ago on Google
    My experience in here, all staff friendly.. All department amazing.. keep a good work!

  • 5/5 Ramesh K. 2 years ago on Google
    Good experience doctors and staffs. Really convenience since near to our home. Thankful to Dr.Loo gynae, appreciate as my 2 daughthers was born on her hand without any complications. Very good Doctor as she is friendly and humble to all of our request. Thanks again to Dr and staffs who treated us as well to the hospital management.

  • 5/5 Wern C. 2 years ago on Google
    Always a good experience when I'm here, everyone was so friendly and caring. Had my delivery and another minor surgery done here and I love their service :) special thanks to both O&G Dr Rama and Dr Loo, and all the nurses involved during my stay at the hospital!!

  • 4/5 Priscilla C. 2 years ago on Google
    Had a good first consultation with Dr Indirani the ENT specialist. She was patient to hear my explanation, answer my questions, & asked me questions. Gave reasoned advice/explanation for her proposed plan of treatment. Razani the nurse was friendly. Initially had some trouble with making the appointment but resolved. I came on Friday morning. Overall waiting time & experience was not bad (though a bit hard to find parking since they’re doing construction to expand.) I find the fees a little pricey, so I hope for a good recovery.

  • 5/5 raisha h. 2 years ago on Google
    Very timely help and excellent Ent nurse Ms Razinah..have been provided to us. They are a great organization.”She is very efficient, meticulous, professional, friendly. She has quickly endeared herself to the patient, and all of the Attitude very polite...

  • 5/5 POALINAA C. 1 year ago on Google
    All staff really friendly and always have a big smile on face.Guide me from A to Z..no need to get worried getting lost.Good environment. All procedure have been done quickly. No need to wait for long time.

  • 5/5 Ida I. 2 years ago on Google
    I've been coming here since their early days of starting operation and Im very comfortable with their nurses, doctors and treatments. My impromptu rescheduled appointment today was smooth sailing (like alwaysπŸ˜„), thank you to all the staff, nurses especially Ms Rozinah and Dr Kuan. Also, congratulations on your expansion!

  • 3/5 NORRAINI N. 2 years ago on Google
    Super slow check in. We have to wait for almost 8 hours to get a room. They should inform patients if there is no room available. Sadly, they told us that insurance process slow, turn out that that our insurance have gave approval already. Better check room availability before get insurance approval.

  • 3/5 Therese C. 1 year ago on Google
    I was admitted to this hospital many years ago, In my mind this hospital services is #1 and the efficiency is high. Today I was walking in alone and asking around in my case which department should I go to. There is a very helpful Chinese lady nurse directing me to ER as it would be better for me. No doubt for her service I would stil give her the #1 service. She saw me walking with fatigue and sickness body, she came to me and offering me to send me to ER. I told her I am ok and I am able to do so, then only she is confidence to let me go down by myself. Everything seems good and when I arrive at ER, there is very fast to my turn. The doc told me that the test result could be out in an hour, so I was just waiting there. However, now already close to 3 hours, the lab result yet to come out. This make me disappointed. How come a lab could take more than 3 times of time to process the results. Where is the efficiency?? I suppose to give a 5 stars hospital now I could only give a 3 stars. Do not know how long that I stil need to wait for it. This is also because of the good service from the Chinese lady nurse. I think in future if any of my diseases involve in lab tests. I would think twice whether to choose this hospital. As a patient, I am so suffering with the cold aircon here and the not comfortable chairs + waiting for infinity time of processing the lab tests result. Really disappointed.

  • 5/5 Elizabeth M. 1 year ago on Google
    Service is very good. Came here to bring bk my husband. New place for me. Do t know how to go to the ward Caz my husband discharged. Mr Poobalan, customer care unit was very helpful. We were very please with his service. As I can't walk well he brought wheelchair immediately and brought me to see my husband. Thank him and this hospital Caz he is very helpful even yesterday.

  • 1/5 Alex T. 1 year ago on Google
    Feel like a government hospital . Even in the Emergnecy unit , all the nurses and doctors acted like authorities officer, slow , impatient, and very slow.

  • 1/5 JT J. 1 year ago on Google
    Staff were badly trained. Brought to emergency ward and require to transfer patient to other hospital. BUT no reports were given to me as I don't receive any instruction by the hospital staff!! Until I have to go back and retrieve it myself. And by the time I reach, yet I have to wait for the CT scan results to be burnt into CDs which takes again another 15 minutes. This is an unacceptable and disappointing service....

  • 3/5 Yvonne F. 1 year ago on Google
    Went to er, not that fast not that bad (in second patient there and it took bout 20mins to get to me, but i was informed apparently an emergency came in that need immediate attention). Then referred to ent for my issue. Making appt was hell coz the nurse seems to be very very busy that after calling for an hour, still can't get her. Anyway experience with the ent was good. Follow up was good. But the 3 stars, money cheated. I'm a foreigner, visiting and came with insurance. I understand that it may take time but now after 2 months I'm still not refunded my deposit. The insurance company has even responded to my queries that payment is made. Not sure if accounts is way busier and might need 3yrs to get back to me?

  • 1/5 Goh Li H. 1 year ago on Google
    I have been waited for 1 and half hour and initially nurse told me there’s only 5 patients in front of me. And it’s took half an hour to wait. However, I waited for one and half hour and asking for infor for 3 times only they arrange for my turn. I’m really upset for the arrangement system, I truly appreciate if you guys could improve on that.

  • 5/5 lan l. 1 year ago on Google
    very good service..we recomended tq Mr.Poo Balan

  • 5/5 Jason M. 1 year ago on Google
    Fantastic experience getting my heart scan. Staff and Drs super friendly with customer care and explaining. Poo Balan taking care of all patients from the start πŸ‘ top service

  • 5/5 firdaus P. 1 year ago on Google
    Very good service. Nicely spoken nicely explain..the room comfortable.. best part is cafe is cheap and delicious..nasi goreng kampung + telur goreng dan nescafe..around rm9

  • 5/5 t e. 1 year ago on Google
    Mr Balan customer service very helpful, friendly, thank you for his service. Medical check up result come out in half hour after check up, good fast n efficiency.

  • 5/5 Vincent T. 1 year ago on Google
    One Malay guy staff sitting in Register Counter 1 very helpful and good service, I forgot to wear a mask, he with very politely offer me a mask, Thanks

  • 5/5 Joanna l. 1 year ago on Google
    Visited this hospital with my dad to see Dr Yee Sze-Voon (Neurosurgeon) and we were impressed with our experience. The hospital staffs were very friendly and helpful in guiding my dad what to do and where to go. But the standout feature of our visit was the outstanding care my dad received from Dr Yee. He was extremely meticulous in his approach, taking the time to fully understand my dad’s needs and concerns before coming up with a treatment plan. My dad had seen another neurosurgeon prior to this and it was nothing like Dr Yee's consultation. After our first visit, my dad had the need to return to do a CT scan due to a medical condition, despite not being at the hospital, Dr Yee took the extra mile to help him make all the necessary arrangements for the scan and reverted to us immediately after the report was out. We’re truly impressed by his professionalism and commitment to ensure the best possible outcome for his patients. It’s so important to find a doctor who can give you peace in mind knowing that you’re in good hands, we’re extremely glad to have found Dr Yee.

  • 5/5 aliff a. 1 year ago on Google
    Customer care Poo Balan is very helpful! Thank you for the experience!

  • 5/5 Siti H. 1 year ago on Google
    Good services, tasty food, clean and great view . nurse and staff very nice.. overall i would give 10/10 ⭐ very recommended hospitality

  • 5/5 Abirami V. 1 year ago on Google
    I’m here to give my genuine feedback. I came went to this hospital for my medical check for pre-employment. The visit was really smooth and i need to appreciate Miss Nages (customer care) help. She is beyond expectations. She handle my case and my visit was smooth than expected. When I have little difficulty in my result the team was help me really fast and I can see the team work effective. Thank you for your support. I really appreciate all of the staff in this hospital.

  • 5/5 Joe C. 1 year ago on Google
    Very happy with Dr.Loo Suat Chin. She is very friendly and has a bubbly character that will put her patients at ease. Dr. Loo speaks fast but she is sure to answer all questions and clarify doubts.

  • 1/5 MC W. 1 year ago on Google
    Terrible, do not come if you are bringing your kids. They keep you waiting and waiting and reschedule as they like. Delayed for two hours until doctor came, fine. Doctor started seeing patient for almost an hour, when the next is our turn the doctor went out and missing for another two hours. Nobody attended and informed anything for the long wait. Got us frustrated and left. Plenty of good doctors but they are placed in a horrible system by management, totally wasted. Small kids are prone to virus and bacteria, keeping them in a hospital for long hours is worrying and anything untoward could be terrific. In short, OUT !

  • 5/5 babygurl p. 1 year ago on Google
    Thank you for the microwave oven and mini fridge. Facilities and competency is excellent. Very good Doctors and nurses.kind and friendly. πŸ’―Highly recommendedπŸ‘ŒπŸ‘

  • 4/5 CH F. 1 year ago on Google
    Doc very professional and nurse also very nice. room Facility and foods good.thank you.

  • 5/5 SeungJoon H. 11 months ago on Google
    Nothing to complain about this hospital at all. All perfect and all of DRs & nurses are very kind. They don’t lose their smile in dealing with their patients. Recently visited for my wife to give a birth, all smoothly went on. All their system is well organized as well. Thank you.

  • 5/5 Zara 2. 11 months ago on Google
    Iam writing this appreciation to your staff Ms Nages ( customer service) for her excellent service to me today (09/03/2023). she has shown the professional and friendly approach throughout my visit. She patiently explained to me about the health screening package over the phone a day before my visit and maintained the same attitude today until I step out from the hospital. My appreciation also to all the staff and doctor who attended me today. I will not hesitate to introduce this warm and friendly hospitality provided to me to my family members and kudos to the excellent service. Sincerely, Patient no 172985

  • 5/5 Kok How Y. 11 months ago on Google
    Good service and experience nice Poo balan customer care

  • 5/5 Fiona C. 11 months ago on Google
    Thank you for your friendly service. Mr Poo Balan has been very helpful and kind. I'm happy with the service.God bless the hospital and its team of hardworking staff.

  • 5/5 HL L. 11 months ago on Google
    My mom was admitted in ER and had to stay in ICU for 4 days before being moved to normal ward. The doctors and staff in ER immediately responded and was very attentive to her. Similar in ICU and normal ward, the nurses were friendly and helpful. I can't thank the wonderful doctors enough especially Dr Yee, Dr Jegan and Dr Radha for their professional advice and attention. They were very thorough in their explanations and very patient with our numerous questions. I complement the hospital for its cleanliness and calming environment, and all its friendly staff.

  • 5/5 Mogana 10 months ago on Google
    Have been here twice for my kids. The doctors, nurses and staff are very kind and polite. They handle my kids with full care. The rooms are big and well maintained. House keeping is doing good job. Staffs at ward and also in Operation Room were so helpful during my stay. Overall tip top service.

  • 5/5 Diana M. 10 months ago on Google
    I’m getting apponitment for my skin conditions, getting help needed for my skin. The cafe also got some good food

  • 5/5 nazri t. 10 months ago on Google
    Great experiences with Columbia Asia Bukit Rimau Hospital! We have visited this hospital since 2015. With such a wonderful services for all departments!! Great Job!

  • 5/5 KHAIRUL NIZAR ABD H. 10 months ago on Google
    Such a good hospitality services from registration staff(Liyana), emergency doctor, staff nurse, male nurse(Saiful) chinese nurse(don't know what her name) and a BIG thank you to Dr Yong(PAEDS Specialist which attend to my case. A very soft spoken person and well explain. For all paeds staff which assign to room 126 specially pregnant staff.. Thank you very very much.. U all the best. The room was comfortable, very clean and nice environment. No disturbance and 12yrs old below not allowed to visit. Thank you and keep up the good works. Special Thanks to my Pretty & Sweet CCE Fatin For helping us during the admissions untill discharge.Really Appreciate it..And Last but not least For CCE Amy & All discharge Staff,thank you so much immediate discharge process.tqvm

  • 5/5 Siti Nurul I. 9 months ago on Google
    Service so fast, everything okay, cik khairani & en.saiful very helpful, health screening staff all okay, Mr Poo Balan very helpful n friendly

  • 5/5 Ross S. 10 months ago on Google
    Excellent staff, very friendly, especially the customer care Poo Balan!! All the doctors are very knowledgable, and they were very attentive to my needs. It was my first time at this hospital and I'm really glad I made the choice to come here. I highly recommend everyone to come here.

  • 5/5 NUR ASYIKIN A. 9 months ago on Google
    Dr Lim very good! Staff nurse very friendly. Customer care Mr Poo Balan very nice & helful. Appreciate.

  • 5/5 Nurul A. 10 months ago on Google
    Good experience in Columbia Asia Bukit Rimau. Assisted by Mr Poo Balan to ER. I registered in ER, registration counter Ms Shahira is very politely. Dr Nabila attended me very fast and good explanation. Thank you to Staff Nurse Malar and Sister Zuraida which help me out about my doubt regarding my blood test. Went to lab staff good services.. Discharged staff at ER Ms Aqila and Ms Huda very friendly. My result came out fast and assisted by Ms Puvanes. I have good experience in Columbia Asia Bukit Rimau with fantastic staff which I feel comfortable without feel worried.

  • 4/5 Md H. 9 months ago on Google
    Process for admissionn is smooth, depends on bed availability also..My daughter already admitted 3x this year, so far good experience during admission here. Nurses, Doctors, Staffs are friendly. No convenience store available, quite difficult to but some snack, last dinner serve at 6pm, collect 7pm+

  • 5/5 sara d. 7 months ago on Google
    Good experienced, nurses very politeknik n fast service, food good n doctors very good n polite. Feela like Home n recommended w clean n good hospitality. 5 Star rating

  • 5/5 Hamizah Mohd M. 7 months ago on Google
    The area outside the hospital is clean. Inside the hospital, of course, it is also clean. The guards here are very diligent in their work. When you ask for directions, they can provide you with an answer. In an indirect manner, they also offer excellent customer service. Overall, from ground to professional staff, everyone is doing their best work to accommodate patients. Kudos to the doctors!

  • 1/5 Naqibb R. 5 months ago on Google
    First and last will be coming here. Worst front service at emergency. Not helpful very sour face . My fault for not checking the bill at the end as i need to go to other hospital. The reception did tell me that there were not any medicine. Yet later i arrive at avisena i check the bill and they had charge me for medicine. Did call and they ask me to come and get the medicine?? Later i come for medicine and doctor referral letter. the same reception that tell me that i had no medicine . I ask her and she told me that my son get the medicine from the yellow zone ?!! What are you doing??! . I ask for refund and she ask me to come tomorrow? Nonsense. not everyone got TIME. Anyway. The service at emergency need to improve. If she ask me and treat me nicely i wouldn't bother about the medicine. That all . Tq

  • 5/5 Hazirah A. 4 months ago on Google β€’ 1 review
    Columbia Asia Bukit Rimau is providing an excellent service as a cancer centre especially the Chemotheraphy Unit (Archana, Atikah, Nadia, Samsul, Sister Swmia and matron) the Radiotherapy Unit (Siva Shan Gkri and Hau Jia Yi), Customer Care Unit (Kak Fatin), Being treated here for almost 6 months, I would say that I've received the best treatment. I would also express my gratitude to Dr. Jayendran (Oncology) for their excellent service. Thank you Columbia Asia Bukit Rimau! Keep up the good work!
    1 person found this review helpful πŸ‘

  • 5/5 Mohamad Ikwan Azmi Che Z. 7 months ago on Google β€’ 2 reviews
    Very good and fast customer care and services, good environment. The staff very friendly and helpful. Doctors also good in explaining about the result of my checkup. RecommendedπŸ‘πŸΌ

  • 5/5 Nurmas H. 8 months ago on Google β€’ 1 review
    I am very satisfied with Dr Yong consultation and treatment. Dr Yong is a very soft spoken person and her explaination also very details and easy to understand. Also tqvm to all nurse/asst /etc who is incharged during my baby treatment because they are very helpful, polite and provide good treatment (i.e.neb, nose cleaning and percussion ) and taking care of my baby. The room is also very convenient and clean. Thank you and keep up the good work.

  • 5/5 Hoo S. 6 months ago on Google β€’ 1 review
    Great medical center! Professional doctor & nurses with great quality of service! Sending my gratefulness to the best doctor - Doctor Rama.Thank you for taking care of your patients so delicatel

  • 5/5 Aiyeen T. 5 months ago on Google β€’ 1 review
    I did my health sceening at here. Overall experience was good from making appointment and rescheduling. The medical center is clean. There always ppl around to assist me. Nurses instructions on where to go what to do are clear & are responsive and friendly as well.Easy to parking here as well too. I have a free homesoy on the day, wht a surprise. :)

  • 5/5 Faezah H. 3 months ago on Google β€’ 1 review New
    Great customer care by Mr Poo Balan..tqvm for the hospitality & kind services

  • 5/5 Mamasara D. 4 months ago on Google β€’ 1 review
    Chemo Therapy Unit. Special thanks to Dr Nabilah , Dr Habibah, Siti, Fatin , Archana, Syamsul & the team of Columbia Asia Bukit Rimau for an awesome treatment & privilages given to us. The best hospital & hospitality in town.

  • 5/5 Hui En L. 2 months ago on Google β€’ 2 reviews New
    Very good service.

  • 5/5 Cindy N. 2 months ago on Google β€’ 1 review New
    Highly recommended hospital, one of the best Customer care: Very good service Hospital: Convenient, clean

  • 5/5 Tan S. 2 months ago on Google β€’ 1 review New
    Very good hospital and staffs are wonderful and helpful

  • 5/5 Wijaya N. 2 months ago on Google β€’ 1 review New
    Recommended hospital Customer care: very good and fast

  • 5/5 muhammad a. 2 months ago on Google β€’ 1 review New
    Front counter, nurse staff and Dr. Rushil are very friendly... Recommended

  • 1/5 Sheryna J. 2 months ago on Google β€’ 2 reviews New
    I came to hospital Nurse Thana was very rude... She is in ICU...indian nurse... Do teach her how to respect human... Thank you

  • 5/5 Hani K. 2 months ago on Google β€’ 2 reviews New
    Warded child on 11/3/2024 - very good service from nurse and doctor staff. Also Mr Poo Balan's customer service is very polite ❀️ Overall everything is good. 5 stars πŸ‘πŸ‘


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