The Chicken Rice Shop East Coast Mall image

The Chicken Rice Shop East Coast Mall

Restaurant Fast food restaurant Family restaurant

One of the Most Reviewed Family restaurants in Kuantan


Address

Jalan Putra Square 6, Putra Square, 25300 Kuantan, Pahang, Malaysia

Website

www.thechickenriceshop.com

Contact

+60 9-509 3508

Price rating

$$ $$

Rating on Google Maps

3.40 (148 reviews)

Open on Google Maps

Working Hours

  • Friday: 12 to 10 pm
  • Saturday: Open 24 hours
  • Sunday: 12 to 10 pm
  • Monday: 12 to 10 pm
  • Tuesday: 12 to 10 pm
  • Wednesday: 12 to 10 pm
  • Thursday: 12 to 10 pm

Featured Reviews


Frequently mentioned in reviews: staff (10) service (10) order (6) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Asma A. 6 months ago on Google
    My all time favourite! 😍😍😍
    2 people found this review helpful 👍

  • 3/5 Norsa'adah 2 years ago on Google
    Long queue on entrance because the staff take dishes order before seating the customers. Is a problem for old elderly customers. The offer on 18th is still on. The vegetables dishes came first, for at least 20 minutes before the arrival of chicken and rice. We ordered orange juice but got orange cordial, which not healthy. The ladies fingers with fried chillies are superb.
    1 person found this review helpful 👍

  • 1/5 Amna N. 2 years ago on Google
    i ordered at foodpanda during iftar, chicken is smelly. saya yakin makanan dia serve ini adalah left over food 🤮. It doesn’t taste the same as it was before. The chicken rice has already expired after 2 hours and it smells stinky. Do not have chicken rice here 👎🏻 I do not recommend this! 👎🏻
    1 person found this review helpful 👍

  • 1/5 susan c. 1 year ago on Google
    Missing items. Incomplete packages. Wrong vegetable given. Incomplete sauces. Very annoying experience with this outlet. !!
    1 person found this review helpful 👍

  • 2/5 Airin abdul g. 1 year ago on Google
    Lame services. Meja byk kosong, tapi biarkan customer que panjang sampai halang the mall hallway. And no service staff explained or seated us. Need a better/improved process. Perhaps redesign your service plan.

  • 2/5 Megat Syahmi Al A. 2 years ago on Google
    the food is no doubt delicious. for the management, they should really train their staff on restaurant information. I asked the 2 staffs to get confirmation (1 waiter & 1 cashier) if e-wallet payment available and they told me yes. when i want to settle my bills, the cashier on duty said e-wallet payment not available due to terminal problem. so, i thought what the hell is this .. some say can use, some say cannot. the management should really look into this.

  • 4/5 Deedee A. 4 years ago on Google
    Delicious and affordable Malay and Chinese fusion dishes. But service is quite slow and sometimes mixed up.

  • 1/5 hanafiah r. 2 years ago on Google
    Promotion lunch end at 3 p.m,but they staf not accept for order..very bad

  • 3/5 Sparkxx412 2 years ago on Google
    They more focused on the dine in customers rather than customers who wants to ordered a take away n food delivery rider.. i have to wait almost half an hour for just a single meal to take away..

  • 5/5 Nadhila I. 1 year ago on Google
    good food. fast service. nice staff. we went during lunchtime hours and it was packed, we had to queue for about half an hour. but once we were seated the service was fast. we got our orders after ~20 mins. the rice was slightly undercooked but perhaps it was a one-time mistake. overall it was a nice place to dine in

  • 2/5 Mohd A'imullah A. 1 year ago on Google
    Very Slow taking order when dining in. Foodpanda/Grabfood always temporarily close. 12.30 already temporarily close in foodpanda. Grabfood always temporarily close. Please improve the service. Rent larger premises, hire more staff, attract potential staff with good salary, increase current staff salary....

  • 3/5 Sheikh Muhammad F. 4 years ago on Google
    I was a slow service from the staff, even though at the time the tables is still not full occupied. Me and my wife was arrived earlier than other three tables, unfortunately they get served first than us. It is quite frustrated, but, one of staff say apologize, yet cannot be accepted as he mentioned that my bill is missing, and makes them missplaced the order. Well, the food was good, and need more alert on the services. Thanks Chicken Rice Shop.

  • 2/5 jacob 8 months ago on Google
    Is crazy how come 2 times people put a hot soup next to my baby can not come from the other side I know shop always bussy but not much personal need more staff if your shop is too bussy otherwise some people gona complain! Also service very slowly 🥲 The personal not much friendly need to bring to some training to be more nice customers services 👌

  • 5/5 Sha S. 10 months ago on Google
    The dishes and menu was delicious, i love the combination of chicken rice with chicken curry,it is so creamy when got mix together, u should try mix those twon to feel the taste. Its just that we hve to scan thru QR to make an order and i found that a little hassle cuz it always take times to scroll and submit an order, i prefer the table service like old time. The environment is quite pack and its always full house. It is hard for me lately to get to dine in the restaurant. So if u dun like to wait in line just take away. It would be much faster.

  • 3/5 Azlin Mohamad N. 8 months ago on Google
    The food isnt very fresh. Staff service are ok but the manager is not ok.


Call +60 9-509 3508 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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