1/5 Lakmini H. 10 months ago on Google
I
would
strongly
advise
potential
customers
to
think
twice
before
considering
Bag
Choice
Shop
for
their
bag
needs.
The
quality
of
their
products
seems
questionable,
and
their
customer
service
is
far
from
satisfactory.
It
is
unfortunate
that
a
shop
that
claims
to
offer
high-quality
items
fails
to
deliver
on
their
promises
and
treat
their
customers
with
the
respect
they
deserve.
I
recently
visited
Bag
Choice
Shop
to
have
my
bag
repaired,
and
I
must
say
that
my
experience
was
extremely
disappointing.
Eight
months
ago,
I
purchased
a
bag
from
this
shop,
which
I
was
led
to
believe
was
an
original,
high-quality
Swiss
gear
bag.
However,
the
zip
heads
on
the
bag
started
breaking
within
just
a
few
months
of
purchase.
Upon
visiting
the
shop
for
repairs,
I
was
met
with
a
complete
lack
of
professionalism
and
disrespect
from
the
staff.
When
I
inquired
about
the
originality
of
the
bag,
they
questioned
who
had
informed
me
about
its
authenticity.
The
staff
members
even
went
as
far
as
laughing
at
me
whenever
I
asked
any
questions
regarding
the
repair.
This
created
an
incredibly
unpleasant
and
uncomfortable
atmosphere.
What
surprised
me
the
most
was
the
owner's
behavior.
Instead
of
addressing
my
concerns,
he
openly
blamed
me
in
front
of
his
staff,
making
me
feel
like
it
was
my
fault
for
trusting
their
words
and
purchasing
their
product.
The
lack
of
customer
service
and
respect
for
their
customers
was
truly
disheartening.
Overall,
my
experience
at
Bag
Choice
Shop
was
incredibly
unpleasant,
and
I
regret
having
trusted
them
with
my
purchase.
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