Ceyloni Panorama Resort image

Ceyloni Panorama Resort

Hotel

😠 AVOID. SCAM. We got there at 7:30pm. It was already very dark. The place is very difficult to access, specially at nigh with low visibility. Our driver was gone by the time we got into the room and there was nothing around. We decided to stay as it was only one night but we should have gone to the... People often mention view, room, hotel, stay, staff, good, rooms, night, experience, service,


Address

352/H Off Dhamaraja Mawatha, Kandy 22000, Sri Lanka

Website

www.ceylonipanorama.com

Contact

+94 812 240 400

Price rating

$41/night

Rating on Google Maps

4.20 (553 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: view (43) room (32) hotel (28) stay (21) staff (21) good (21) rooms (16) night (13) experience (13) service (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Toni Ricart H. 8 months ago on Google
    AVOID. SCAM. We got there at 7:30pm. It was already very dark. The place is very difficult to access, specially at nigh with low visibility. Our driver was gone by the time we got into the room and there was nothing around. We decided to stay as it was only one night but we should have gone to the very nice hotel beside. Even though it was more expensive. When you look at the photos it looks like a tidy and welcoming hotel with outstanding views… However, please bear in mind those images are highly misleading. The only positive is the stunning views. Unfortunately you can’t base a hotel experience solely in the views. It was awful. The room was really dirty. There were dirty insects everywhere. Stuck in the walls, underneath the bed, top of the sideboard, top of the bathroom countertop, literally, everywhere. There was a huge lack of cleaning and care. Nothing that I have ever seen before. There were also alive insects running freely in the room. Ants, flies, centipedes… The WIFI doesn’t wort at all, same as the AC. Bed linen was stained, had hair in it and there was dust and finger marks everywhere. We woke up after a night of little sleep, my whole body was itching constantly. As we were having breakfast, the worst of it all was that I was given a juice with a fly in it. We left without paying and extremely dissatisfied.
    4 people found this review helpful 👍

  • 2/5 Shani L. 1 year ago on Google
    This location has got a really attractive view of a kandy city... rooms are too small not much comfortable. It does not belong a five star hotel experience.need to be more modified.
    3 people found this review helpful 👍

  • 4/5 Sanali E. 3 years ago on Google
    The view is definitely one of the best I've seen in Kandy. If you ever visit here make sure to get up early and see the sunrise.The staff is extremely polite and caring. But, Cleanliness of the bathrooms could be improved. If the place was more properly maintained, it would be far more appealing.
    2 people found this review helpful 👍

  • 5/5 Rashitha J. 2 years ago on Google
    Photos don't do justice for this hotel, breathtaking. You can see the entire handy with the river flowing in the middle. Little tricky to get to but simply stunning when you are there. Rooms can be better equipped with higher wifi speeds etc. Bar and breakfst was brilliant.
    1 person found this review helpful 👍

  • 5/5 Arthur R. 2 years ago on Google
    Great experience over the new years night. Amazing location and easy to find. You would go better with some sort of the transport rather on foot. Hotel it self is clean and staff are friendly. Food produced is good and tasty. Have a bar inside that close at 10pm so keep in mind :)
    1 person found this review helpful 👍

  • 5/5 wasula h. 10 months ago on Google
    Everything was perfect. The rooms with the view. Comfortable bed. The bathroom with hot water. Good value for money. They have offered us a rich breakfast. Starting with fruits and ending with tea. 🤩 which was perfect. The staff is so helpful from the beginning till the end. Highly recommended. Note: if you are facing any kind of an issue, let the staff know. They are super helpful.❤️ ගෙවන ගානට හොද සර්විස් එකක් දෙන නිස්කලංක තැනක්. 💯🤩
    1 person found this review helpful 👍

  • 5/5 swarna b. 1 year ago on Google
    Hotel with scenic view😍 cannot express the view, you must visit here and experience by yourself. Staff was friendly and food was tasty. Specially the combo pack is worthy(enough for 3 persons). It included with cheese omlet, french fries, battered mushroom and mixed chopsy rice. For me mixed rice was not much tasty but the others are very tasty🤤
    1 person found this review helpful 👍

  • 5/5 Maya M. 2 years ago on Google
    The hotel is nice, a little bit more expensive than it could be. View from the room and restaurant is cool, you can see a long yellow river and some Kandy surroundings🙂 Stayed here for 1 night. In one of the rooms bathroom had transparent glass wall with that view. Restaurant was pretty good for breakfast.
    1 person found this review helpful 👍

  • 1/5 Monika L. 1 year ago on Google
    Only thing that is nice about this hotel is the view from the windows. The rooms does not look like on the pictures. They might look like this when they opened it, but right now the rooms are dirty, not cleaned properly so they are getting worse and worse. Balony doors are not closing properly, so you have a lot of insects im the room all the time. For this kind od standard you can pay half price, even less in different apartments in Sri Lanka.
    1 person found this review helpful 👍

  • 2/5 Vinayakasairam I. 6 months ago on Google
    Highly Disappointed with this hotel. Firstly locating this hotel is difficult. Rooms are not clean and very small bathroom with no hot water. Food service is not good. Though you have dinner included in your package they will serve you very limited food with only 1-2 options. View from the room is the only positive things for this hotel. However other things like service, food and cleanliness have ruined our experience.
    1 person found this review helpful 👍

  • 5/5 kalani g. 2 years ago on Google
    The best place to spend night in Kandy for a reasonable price and the 360 view is awesome..The best place to spend your free time. It was the most spectacular sight i have Seen in my life.felt like waking up from a heaven. Breakfast is usually worth the money.clean rooms,and the staff in particular were very friendly, specially the receptionist lady♥️
    1 person found this review helpful 👍

  • 1/5 Amila K. 2 years ago on Google
    Total scam! Kinda felt like spending a night in a motel the pictures online is nothing compared to what they really are plus the rooms were super unclean and the shower heater was broken. It is a mess don’t go there I won’t recommend this place to anyone I know.
    1 person found this review helpful 👍

  • 5/5 Prakathees w. 1 year ago on Google
    Great view from the balcony in mornings and sunset. Food not bad, bar available, rooms bit smaller but enough for 2. Breakfast was good. No nearby shops in walking distance.

  • 2/5 ANIRBAN D. 1 year ago on Google
    Very much under staffed, an old guy from restaurant manages hotel operations in the evening, he takes order in restaurant, serves food, cleans table, take out luggages during check-out! Not at all maintained especially the common areas and restaurants. Rooms were too small. A few lights not working, lock was broken, etc. No one at the reception. Food was not good, the coffee was pathetic! Only view from the hotel is good, it's nice! Overall a disappointing experience.

  • 5/5 Suditha S. 1 year ago on Google
    Marvelous balcony view of valley. Can see famous landmarks around the Kandy. Worth at the price range. Foods are average. Friendly staff. Rooms and bathrooms are clean. Better if had more maintenance attention.

  • 1/5 Chamila W. 1 year ago on Google
    Visited this place with the family for a lunch on 30.12.2022. Got inspired by this location from a YouTube channel and wanted to taste the same. The view is exceptional and panoramic. It is worth to visit and experience. The restaurant was not crowded. Only one person was at work and was luckily managed the duties . When it comes to food, we had the worst experience. There was a hair on the food. Then the smell was really bad. We ordered their Mixed grill (Grilled Chicken / Beef / Pork / Fish / Crab & Prawns) and seafood rice. The waiter returned and said that seafood items are not available and will proceed with other meat items and the price will be reduced accordingly. So our parents were compelled to go for vegetarian options. Ordered a Spaghetti Carbonara for our kid, and it was very unpleasant to taste or smell. Price of their mixed grill was increased, but that was acceptable with the current price changes of the goods in the country. But it should be worth. When it came to the table, it was totally different form the one that they have shown in the video. Quantity was less. Finally they said that they have added other types of meat and price won't change (They were the ones who said to reduce the price due to unavailability of seafood items and they were telling that they couldn't reduce the price :-) ) I kindly request the management, that price increase are acceptable, but you have to provide your product and service accordingly without misleading valuable clients. If you promote your products, please provide them in a similar manner. Most of the Sri Lankan businesses follow these method and loose their valuable clients. 15.03.2023 Thank you for your concerns and for the reply, really appriciate on that. I do not want to compensate the matter which was happened in the past. What I wanted to emphasize was to maintain the quality as appeared in social media platforms. You have a good potential for the business if that been maintained. Thank you

  • 4/5 TD 1 year ago on Google
    As the name says, this resort has a great panoramic view. It's bit far from the city, as well as the main road, but the sign boards are there (follow these boards, the Google Maps is showing some shortcuts but the roads are difficult). Can reach with any vehicle. Parking is available for about 4/5 vehicles. Foods are tasty specific menu items are available for lunch and dinner, as well as the English breakfast is available as breakfast. Reasonable prices. Staff is friendly and supportive. About the rooms, the hygiene could be improved. In our first day, we had a hard time to get hot water since the hot water system has broken. We acknowledged that to the management and they apologized, and next day they have fixed. There's no heating facilities in the room.

  • 4/5 Dammali D. 1 year ago on Google
    The view is amazing . I most like that view.Very wonderful Place.Service is very good. Food also best.rooms are very clean.A good place to spend a vacation.highly recommended😍

  • 5/5 Sagar. K. 9 months ago on Google
    Overall, I had a good experience and the amenities were great. The room was wonderful, clean; however, food options can be more and also better.

  • 5/5 Shalini A. 1 year ago on Google
    View is amazing. You can see all the way from Polgolla dam to Victoria dam, 22km of the Mahaweli river. Food is okay, I felt it was good enough considering this place is much cheaper than other hotels in Kandy. Triple rooms were very spacious as it could fit 4 people.

  • 4/5 Janith R. 1 year ago on Google
    From the name indeed, Ceyloni Panorama is a delightful treat to experience. The resort's bonus point goes to its view. Such a mesmerizing view is a therapy for ones lost in a rat race amidst the concrete jungle. The staff was polite and took a genuine effort to make my stay comfortable. The location is easy to find. The prices is the next bonus. This place surpassed my expectations as they provided delicious food for a very reasonable price. The food had a great variety and the welcome drink was my favourite. The stay at this resort was really comfortable as the rooms were cute and cosy. The only thing i request is to have a swimming pool cuz thats the only thing i missed. But all in all this resort is a must stay in experience.

  • 5/5 Pasindu A. 1 year ago on Google
    Really good place.. beautiful view... Nice and very friendly staff, Delicious meals and clean and wonderful rooms. Great place to spend your holidays.

  • 5/5 Milena T. 9 months ago on Google
    Really nice place for stay. Clean room with balcony and amazing mountain view. Staffs are friendly and kitchen is spectacular!

  • 3/5 Upeksha L. 10 months ago on Google
    Should maintain the hotel properly.rooms and the floor were not cleaned.ants were everywhere in the room and the bed too.think twice before you go there.wanted to have some quality time.but with the power cuts ,electrical issues and the dirtiness we had a bad,unpleasant experience with the hotel. When searching for reviews in this hotel we saw people said that this hotel isn't a clean place.I should have considered that.but it's too late..so please consider before going there with your family. people come to your hotel not only to see the panaromic view they need comfort too!

  • 5/5 vindika v. 9 months ago on Google
    Highly recommended. Had a wonderful stay at ceyloni panaroma Kandy! Amazing view! Service and staff and great. room was clean, well planned and with all required amenities. Food was yummy. Will stay again!

  • 5/5 Evangeline W. 5 months ago on Google
    I cannot think of staying any other place than here. The view is scintillating and breathtaking. The service and the food are exemplary. Extremely friendly service; very humble and polite.

  • 1/5 Elmar L. 7 months ago on Google
    Do not go there!!!!!! Aggressive scammers and totally dirty and rundown rooms for the price. We had a Delux room, nothing was Delux on that. 1. We agreed on a rate of 8500 a night. Next day at the checkout the Manager charged 9800 and told us we were lying about the rate and got very aggressive. He threatened my wife! 2. Hot shower was not working. The manager told us, If we stay longer, we might get a room with hot water. For 1 night he could not be bothered.(apparently the "Monkeys" corrupted the system .... once again) 3. No fridge available. The Manager said, there normally is a fridge, but not today. 4. Door lock was damaged. We could not lock the door. It seemed one tried to break in. 5. Very dirty room and bed. Everywhere stains and bed smelling towels

  • 2/5 Shorouk A. 8 months ago on Google
    The only good this about this place is the view from the reception area, rooftop or the room ( if you selected a room with a view), the room had many issues, it needs major refurbishment, we did inform the hotel and they took notes so I hope they actually make any changes. We were staying for only one night otherwise we would have asked them to change the room or we would have left.

  • 2/5 vaishali p. 4 months ago on Google
    we stayed there on 6th dec 2023 for one night. the property is famous for its awesome view of city but apart from that nothing is of value for your money. the room size is too small not even space to keep your luggage and open it. then the balcony which directly opens to a valley view where the railing is too open which is not safe at all for the kids. we were so scared that we asked the hotel to change our room, first they agreed but later denied saying that we are full while they were not. They simply did not wanted us to give the upgrade for all the right reasons. Also there was no mini bar in the room too. Not worth your stay and money

  • 5/5 Saksham A. 2 years ago on Google
    Best view of Kandy is available from this property. It's really hard to reach there cauz it has straight slopes where driving is really tough, so don't take a big car cauz roads are also narrow. But place is worth visiting.

  • 5/5 Leonie van der R. 2 years ago on Google
    We had a wonderful Stay here! Good service and really Nice staff. Special thanks for Iresha, Jayasinghe And Saman. 😃😃🇱🇰🇱🇰🇳🇱🇳🇱

  • 5/5 Jaliya W. 3 years ago on Google
    Beat place to stay if you accommodating around Kandy for reasonable rate. Excellent facilities, service, food and of course roof top bar, and don't missed out SUNRISE. I had a good one from R-104. Cheers!

  • 5/5 gihantha g. 2 years ago on Google
    Friendly staff and a good view of a beautiful landscape. Really good for an escape.

  • 5/5 Buddhi K. 2 years ago on Google
    Calm , quit and one of beautiful place in kandy ❤️ Delicious food and service ❤️ I love this place ❤️

  • 4/5 Aarish 2 years ago on Google
    Stayed here for a few days on New Year holidays. It’s a good hotel, the view is everything. When it comes to other aspects, the restaurant in the hotel have very few options to chose from. So ended up ordering. It’s quite far from the city, a Tuk ride will cost around 500 LKR (yeah tuks are over priced in Kandy). Amazing staff, nice room and view and not too pricey.

  • 5/5 Chalanii W. 2 years ago on Google
    A wonderful place to stay overnight for a reasonable price! Great food, especially the breakfast 🔥was so delicious! Staff was friendly and really helpful! And then come the view! 10/10! 🔥 Overall it was a great relaxing stay!

  • 4/5 DEDDUWA JAYATHUNGAGE J. 2 years ago on Google
    View of the hotel is superb, fantastic, Hotel staff is very hospitality. They treat very kindly. Specialy Mr. Jayasingha arrange everything in great way. We enjoyed well.

  • 4/5 Gihan W. 2 years ago on Google
    The view is amazing and really a panaroma view. Rates are reasonable and this is a wonderful place to stay n chill when visiting Kandy.

  • 1/5 Shraddha S. 2 years ago on Google
    This resort was not upto the mark.we paid around 9k for one night and there was no wifi, cozy blanket or proper fan.coming to food, all they had was omlette and sausage. Literally this is the worst experience we have had in our 7 days trip of Sri Lanka!!!

  • 1/5 Sumanth S. 2 years ago on Google
    One of the worst hotels to stay in kandy.... The staff is too rude,the is not well maintained... Especially there is no wifi at all in this place for name sake they have WiFi which doesn't even work coming to the food part the food Is average here... If ur going to kandy don't stay in this place instead u can stay in Mount blue hotel which is 20meters from this hotel

  • 5/5 V K. 2 years ago on Google
    Marvelous view. Clean, food is ok

  • 5/5 Thejana Y. 1 year ago on Google
    Location with nice view 8/10 Superb customer service. Clean and spacious rooms compared to the others. Private balcony for every room if not mistaken. Less parking space Wifi was bit slow eventhough the signal strength was good. Peo tv didnt work due to a technical error, they confirmed when reported. Better to go by your own vehicle, not in a much closer range to the city, but very calm and relaxing as this is located far from the crowd. Narrow road towards the hotel, take the route from Dharmaraja school side, google shows another one, pls try to avoid it. No lift available, didnt see any. Credit card facilities available. Worth the money you spend 👍 Try to get a room from top floors.

  • 5/5 Fathima K. 2 years ago on Google
    Had a wonderful stay! The view from the reception and our room was amazing. We had to extend our stay by another day and the staff arranged for it at no extra charge. The bfast was amazing too. Very helpful and courteous staff. Highly recommend.

  • 4/5 Hansani L. 2 years ago on Google
    It has the best panoramic view of Kandy, but the quality of the hotel can be improved. Food is okay but we had to wait for over an hour as the lunch got delayed in one of our days(the staff apologized later though). The staff is friendly, hotel is nice. Will go there again because the scenery is unforgettable!

  • 5/5 sajith v. 2 years ago on Google
    stayed 02 nights. view is amazing. food is tasty and the service is awesome. staff is also friendly and polite. Had a wonderful holiday. strongly recommending

  • 5/5 Ashan C. 2 years ago on Google
    We spent one night at this hotel Food was good Calm place and have good working staff Rooms are clean Good place to stay 👍

  • 1/5 kavinda G. 2 years ago on Google
    Terrible food and cocktails. We ordered a grilled chicken with mash potatoes and they give us french fries instead of mash potatoes. Cocktails tastes like lime juice. Please avoid this place.

  • 3/5 Kanishka T. 1 year ago on Google
    Apart from the Location and the breathtaking real panoramic view from the room balcony, service, foods, room amenities are par below and not upto the expected level. Breakfast is really not worth it for the money. Could have been improved more. Wasting the pluses grab from the view and the location by poor service and food standards. Location/View - 10+++ Breakfast - 5 Service - 6 Cleanliness - 6 Room amenities - 5

  • 4/5 Kasun A. 1 year ago on Google
    Excellent location. The food was amazing. Friendly staff. The room was quiet old. Seems like not use long time. Power failure is an issue these days. But they are not prepared for the generators. We have to stay without power quit some time.

  • 3/5 DHANUSHKA RUMAL G. 1 year ago on Google
    We booked a 3 night stay. Apart from Mr.Samantha and the lady at the reception other were not professional at all and I would say a little bit attitude as well. Food was very average. We were given a room with below average facilities. Bed side lamps were not working and fridge was very dirty. Hardly any room amenities and the complimentary tea bags had a mold growing. The view from the balcony was the only nice thing but as travelers we have seen better days.

  • 3/5 Supun A. 1 year ago on Google
    The view is phenomenal and I loved it. Breakfast was good, but could be better. Still, it is cheap. My room had no hot water and the WiFi connection had issues.

  • 5/5 Amila N. 1 year ago on Google
    We booked a full-board room on 27th July. The view,facilities,food,service was excellent. Hope to visit again soon. We highly recommend this to everyone to spend a calm,relaxing holiday.


Call +94 812 240 400 Open on Google Maps

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