I recently had the pleasure of staying at a beautiful colonial-style establishment, renowned for its stunning scenery and exceptional staff. The building's architecture and surrounding landscape are simply breathtaking, offering a tranquil escape from the hustle and bustle of city life. The staff at this place deserve special mention for their attentiveness and friendliness, making our stay comfortable and memorable. Their dedication to guest satisfaction was evident in every interaction. Our culinary experience here was a bit of a mixed bag. The breakfast and lunch were outstanding, showcasing the chef's expertise with delightful flavors and presentation. However, the dinner experience was somewhat disappointing. The only option available was a set meal priced at £32 per person, which felt quite expensive compared to the local dining options in Kandy. Unfortunately, the dinner didn't meet our expectations in terms of taste. However, I must commend the management's response to our feedback. They handled the situation gracefully by not charging us for the main course and re-cooking the starter, showcasing their commitment to customer service. Despite the dinner experience, I wouldn't hesitate to recommend this place for its stunning ambiance and exceptional service. It's a real gem with the potential to offer a completely delightful experience, provided some adjustments are made to the dinner offerings.

This is a piece from heaven! The atmosphere is just beyond imagination. Great hotel for relaxation and for unique moments. This would be great get away for couples and for lovers. It's a unique place for unforgettable moments.

We came for lunch. Beautiful tranquil setting and great service. Mostly western food but some curry options, everything was delicious. Would love to return and stay in hotel next time.

One of the Amazing hotel that i stayed when visiting Sri Lanka. Outstanding architecture with stunning view, from the father of the Asia modern architect, Geoffrey Bawa. Been in The Kandy House Hotel on 2015, while visiting Sri Lanka with my friends. Super friendly staff, awesome facilities, delicious breakfast. The space are so homey & romantic. Located in one of the beautiful town i ever visited. Sure will comeback to stay here soon, when the pandemic is over.

Loved the service and ambiance few years back. Not sure who is the gentleman who picks up the phone. He should be taught the difference between a casual conversation and a work related call. My question was what if the guest arrives after 2.30pm? His response was then we don’t serve lunch. There’s no “ sorry “ included in his response. Lankan hotels lack the fact that they survive due to customers.

The Kandy House - lovely place, we only spent one night, but we loved it. Slightly overpriced as it’s more of a boutique residence hotel which gives a homely feel, rather than a luxury 5 star. The pool was great and service was very good also compared to other places where we’ve been in Sri Lanka. Food was tasty also and had good variety. Only downside they don’t have driver accommodation, only outside of the hotel and it’s extra cost. Otherwise, amazing

Beautiful colonial building with stunning scenery and very attentive friendly staff. Breakfast and lunch were amazing but I think the chef must have had the night off as the only choice was a set meal for £32 pp! Considering you can get really tasty food in Kandy for less than a pound that is extortionate. Also, unfortunately the food wasn't very nice which the manager resolved by not charging us for the main course and re cooking the starter however it stopped us eating there again. Real shame as it really is a stunning place.

The best place I ever been. So beautiful hotel and a gorgeous staff always caring about us

It was really an arcane and quiet location where you can enjoy your holiday almost thrillingly. Superb customer services provided by Rohan. We were extremely satisfied with the food variety and it's the best place we've ever stayed in. Recommended without any hesitation for any country person as we are UK citizens with dual nationality.

Incredible place to stay in Kandy. The boutique hotel is an old Dutch villa with beautiful rooms, interior, and gardens - an oasis from the hustle of Kandy. The staff are also exceptionally attentive and friendly. And the breakfasts and dinners were divine!

Tried calling the hotel - No response . Went to the hotel and gates were locked and no one to answer. Read the great reviews went there and was disappointed. I saw the booking. Com was offering rooms - but wonder how they can when the hotel is shut.

We stayed here one night for our one year anniversary of our marriage. Absolutely loved the architecture and the nature surrounding us. In the night, I enjoyed listening to numerous layers of sounds and voices of animals and insects. Nice getaway from busy and noisy Colombo life. Staff was nice and friendly, dinner was okay, one big disappointment was that we couldn’t get hot water for our bathtub the whole night. Anniversary cake was too sugary, but normally this is what you get in Sri Lanka… Given the level of food and the fact that we couldn’t have the hot bath, I found the price is a bit too high. Nevertheless the building itself is magnificent.

This restored 200 year old residence was a lovely surprise. As you drive from the city up to the gates, you leave the noise and bustle behind and enter a beautiful sanctuary, one surrounded by beautiful trees, flowers, lawns, a sizable pool tucked away in the back garden. We wished we could have stayed more than one night. The staff was attentive and nice and the food was excellent. The room was nice, had what one needed. Clearly photogenic as a Couple were having their wedding photos taken onsite when we arrived.

good service. Nice and calm place

Wonderful hotel - excellent staff. We were looked after very well on our stay.

A relic of empire with manicured lawns. Impeccable service and great food a very special place. S must particularly for special occasions!

Fantastic food and a fantastic experience!! Must must go here! Calamari n watermelon salad as well as the Para fish were simply superb!! Best hospitality in Kandy for sure compared to our other experiences

Such a beautiful old governors house,approx 200years old.Top class food and very well looked after by the staff.Very nice surroundings,and swimming pool at your disposal. Would recommend a visit here.

Magnificent old house. Loving restored. A comfortable old home with original furniture. Large comfy bed, fabulous lush tropical gardens. Wonderful food particularly the lovely fresh breakfasts and juices. The owner and manager were very welcoming. We had to cut our stay short because of the riots very dissapointing. Our butler was really lovely, laid our breakfast out on our terrace over looking the gardens. Heaven on earth. Thankyou

We stayed here during our honeymoon and we had a wonderful time, and wished we could have stayed longer. The room and the hotel was beautifully decorated and felt very authentic. The gardens were beautiful, and the pool was large and very tranquil. The garden chairs were perfect for a cocktail whilst the sun went down. Dinner was delicious and very generously portioned. The staff were very attentive and gave us a bottle of bubbles for our honeymoon, and made us feel very special.

It's a different feeling of boutique hotel

Gorgeous, outrageously good service, we just wish we could have spent more time here

Good service

The true last feel of the Srilankan Raj, a grand homely atmosphere with personal service, where you could stay forever.

The staff are so friendly and attentive, the food was great. It's a beautiful, lovingly restored building in a quiet location

Nice traditional proud feeling....

Amazing boutique hotel with great service. Cool rooms. Ask for the local massage therapist. The old man does wonders.

My third stay and it was wonderful as always ! The atmosphere so restful, There is tranquility in every space. Delicious food and excellent service.