First visit, Ibuprofen. Second visit, told I was fine and to go home. Third visit they threatened to have me kicked out. First visit to North Kansas City Hospital, Diagnosed with Non hodgkin's lymphoma. Started chemotherapy and radiation the next day. KU almost cost me my life.

Awesome hospital, doctors, nurses, and everything about them. Dr. Landazuri my neurologist and crew have changed my life. I now live seizure free and am blessed every day thanks to them. If you have the same problem I did I highly suggest you go here!!!

I’ve spent a long time here the last year and a half battling cancer. I want to thank the grounds crew for how beautiful the landscaping around this hospital. I love seeing the flowers on the way in and out. Thank you so much. You are appreciated

I would not go to another care facility unless I was unconscious! All the doctors are knowledgeable. They are kind and take time to explain everything!!! 5 Stars

Went to pay the bill in full and asked if there was any discounts, they wouldn't offer any. Told them send it to collections which they did and after a few months there they offered a 25% discount if paid in full. Moral of the story, why send to collections and get pennies on the dollar instead of offering a discount when bill comes out? Only medical provider I've dealt with that didn't offer a discount to pay in full.

This is a great hospital . All the staff is professional and friendly. This includes the dining staff, nurses, housekeepers, and receptionist. The Kidney Transplant Team is the best. I highly recommend this hospital for potential kidney recipients.

Nice place but some of the doctors are a joke. My girlfriend had surgery yesterday on her EYE and one of the doctors came in this morning and said she shouldn’t be in pain. 20 minutes later her stitches start bleeding a ton. But she shouldn’t be in pain? Had the same guy say it last time then had a doctor above him say he was wrong and gave my girlfriend what she needed. Rave to dr. Garr though. Amazing doctor and really helpful

Worst place ever. My Wife has been in here for 9 days now after a outpatient procedure. It was a botched up job that they were trying to cover up. No communication from the staff. Your phone number is on the wall in the patients room but you will not get a call. They tell the patient while they are on strong painkillers or just out of anesthesia and of course they don't remember anything. I will seek legal actions against this facility. I have never felt this helpless in my whole live. On the bright side, Brian the Surgical ICU Nurse was top notch. Tip of the hat to him!!!

Its been 100 days since this hospital killed my dad, 144,000 minutes, 8,640,000 seconds, since the doctors here determined my dad's life wasn't worth prioritizing. It hurts me to my soul to have to give 1 star because there is no option for no stars, or negative stars, to reflect the pain this hospital has put on my family. 9 months ago, this hospital killed my dad, and changed my life forever. He came to them with a complex heart problem and they casually prioritized other lives over his without so much as a face to face conversation with us about it. They were short staffed and delayed his life saving surgery saying there were other surgeries that needed to come first. They kept in in the hospital for 3 weeks until his body deteriorated to the point he could no longer be saved. Then they evaded lawsuit by saying there is no proof that he wouldn't have died anyway. No one person is responsible for a patient's care and there is no accountability. I begged them to airvac my dad to a hospital with better staffing, but after three weeks in this incompetent facility, it was too late. Now my heart is broken forever, made worse by the knowledge that if I had just picked a different hospital, I might still be able to hug my dad. I apologize to him every night in my prayers for letting them kill him and for not making a better decision. In his final days he looked at me for help and said, "They are going to kill me, take me home." This haunts my dreams and my life, because he was right. They did. If you love your person, and have any other option, keep them away from this nightmarish place, where cold hearts hide behind white jackets. Don't let my story be yours- I will never be okay again.

The worst care I've ever seen!!!!! My mother came in at 10am and it's now 3:30 in the afternoon and we still haven't seen a doctor... We don't know any info and Everytime I call for someone while my mother is in screaming pain she gets ignored!!! I wouldn't recommend this hospital to save anyone's life!!!! Update!!! My mom was discharged and never saw one doctor!!!!!!!! She left at 6pm and is now going to st. Luke's.. she got 2 antibiotics and was given Tylenol for pain relief... She was at a 10 every time on the pain scale and they sent her home with Tylenol... What a joke of a hospital..

Loved my stay there. The staff was Awesome I could not have asked for better people and a nicer hospital thank you for everything

Some of the nurses were snotty and my husband had pneumonia and I think they released him too soon. I wasn't crazy about his Dr either KU is a good hospital in some Depts but not all.

It was the worst, they removed me from the room and take me to the hall way while I have 3days baby that need to change diapers and breastfeeding and others. I ask a room they refused and other people who come after me they got a room. I am the only people in hall. It the terrible thing ever happened. The baby is tired from sitting in car seat. They do not care about well being for people.

The University of Kansas Medical Center is a place built of happy people who care for the well being of others. I believe this so much, I have written may letters of thanks and also told all my friends. Therefore, when I come across someone who clearly has no passion or genuine care for others, to a point she can’t even fake it, such as Kim in Gastro-Internal Medicine, its glaring. Possibly she would not look so terrible, if everyone else was not so amazing. Avoid Kim at all cost.

I've been coming to KU for a long time, for everything ranging from ER services to specialist care to primary doctors. It's not always perfect, I've encountered the occassional rude nurse or dismissive doctor, but overall the best in the area in my experience. They're more respectful and educated on average than other hospitals regarding transgender care, which is important to me. They also treat my more medically complex loved one with care and respect beyond what other hospitals in the area have provided.

I had brain surgery here to remove malignant tumor and received the ABSOLUTEworstcare possible. Woke up DURING THE SURGERY and wasn't given pain meds for 3 days as i suffered in extreme agonizing pain nobody cared 1 bit and i also woke up paralyzed from surgery. This place is a JOKE!!!!

I normally do not complain about any type of service unless I am trying to bring subpar service to the attention of others considering using their facilities. Once again, I am commenting on the University of Kansas Hospital. Normally, when a Primary Care Physician and/or various Specialists cannot properly assess your condition, they recommend and refer you to a specialist in the field of expertise best for a person’s condition. Since it can take as much as six months and beyond to see anyone, a person’s symptoms can worsen in this time frame. This is the case of my wife whose has been battling a neurological movement disorder for nearly four years now. It has gotten to the point that she asks the neurologist if she can please get in sooner to see them. The response is ALWAYS to go to the ER (or now called the ED so it sounds more eloquent). My wife has been experiencing severe non epileptic seizures, body contortions and extreme chronic pain for several years now. More recently, she has started have uncontrollable tongue and jaw movements that are causing excessive drooling. The “specialists” at KU have told her varying recommendations that include pray and just ignore it. Over the last several months, her condition has become so bad that I had to go to the ER/ED. Each time they showed that they had no knowledge or understanding of what she was going through, did basically nothing to try to find any comfort or solution for her condition, and did their best to release her as quickly as possible. The most recent visit was two days ago. As they were trying to push us out the door, my wife started experiencing seizures in front of the two nurses trying to get her in a wheelchair. One of the nurses finally left to get the doctor. Upon her return, they tried to calm my wife down. Did they try to further analyze her condition? No! Did they try to contact the on call neurologist? No! Did they try to contact her current neurologist? No! Instead, they urged her to keep her upcoming appointment with her Neurologist in two weeks. Also contact her Primary Care Physician. He is the one who had no idea as to what to do and told her to seek out help with a Neurologist. Basically, the Primary Care Physician says to go to a Neurologist. The Neurologist says go to the ER/ED. The ER/ED says to go back to the Neurologist and the Primary Care Physician. Do you see a pattern here? Lack of care, competence and effort. A tertiary referral hospital , which KU is considered to be, is a supposedly a level of health care obtained from specialists in a large hospital after referral from the providers of primary care and secondary care. You continue to fail miserably at this. For those of you who took the time to read all of this, thank you for your patience and understanding. Now watch to see if KU even bothers to respond to this. If they do, it will be the usual copy and paste response that shows no care or interest for a disabled patient in need of medical attention. Isn’t that what hospitals are supposed to do?

Scheduled appt, seen Doctor. All was good until the bill. Dr. I have been with since 2017 classified me as new patient. Remember it's 2024! So I received my bill and the charges are substantially higher because the code for new patient means more money, than if he would have coded me as existing patient. I paid the bill in full, couldn't talk with any of the clowns at this circus for billing that knew anything! Been waiting for a return call. Still no call. Second issue suppose to receive another procedure. Wow, I have to go in for a preconsiltation before the procedure. Double dipping one for preconsiltation and then break if off inside with the procedure. All illegals get health care for free. Tax paying citizens are getting screwed and University of Kansas Health Care is enjoying the screwing. I'll be moving to a different doctor. One that cares about me not his pocket and how he charges to get more money!

Went to ortho same day as I'm having extreme pain in my foot and was turned away. A physician had looked at it 7 months ago, so I was told to schedule a follow up with them and wait 2 weeks when I can hardly walk. Will go somewhere else for treatment instead since it's apparent that they don't care much for their patients. Not a good look considering that their PT schedulers rescheduled multiple appointments a couple of months ago without consulting or asking me for my input.

Beyond frustrated with the billing department. I’ve called multiple times, provided them their own itemized bills and claims with INCORRECT coding and charges (which have doubled over the last four years) and lied to me saying they put the bills on hold while they received the documentation. Apparently, they don’t tell the patient the review is complete and denied and you’re being sent to collections, they just send it! Zero communication. Beyond appalled a healthcare system would have such horrible communication when their billing is incorrect. A preventative mammogram is not the same thing as diagnostic and yet they don’t know how to bill this correctly!

Yesterday, I had to take a family member here, and it was my first time going to KU Med. I'd always thought KU Med had an outstanding reputation; after my visit, I'm honestly wondering why. It's a dump, and all the non-medical personnel seem to have a serious attitude problem. The parking garage was a mess, with more than half of it being closed off for "renovations." Not to mention that no one should ever pay to park at a hospital. If they need extra revenue that badly...then tear down the kiosks and fire the people in them. If you have two kiosks and three people manning them, then you have no idea what you're doing in the first place. The people at the reception desk were too busy with the phones to deal with people like me; when I finally did get their attention, I didn't appreciate the snippy response to my question. We eventually got to Radiology, where the bathroom was so disgusting, it was as if people were missing the toilet on purpose...which wasn't a big deal, apparently, because no one was ever going to bother cleaning it. The lady at the window spent ten minutes ignoring us (after she called us to her window), and we eventually just skipped her nonsense and went back for x-rays. Pro tip: Don't bother filling out the blue sheet, sticking it in a basket, and waiting for your name to be called - just go wherever you need to go. Hey, I shouldn't be "taking a number" when I have an actual appointment. Everywhere else I've been wants me to check in and wait, not throw my name into a hat and hope to win the raffle. I've been to clinics (affectionately known as "doc in a box") that are far more professional and effective than all the effort KU Med could muster. Having a medical background (I'm a former EMT and retired Army medic), I'm absolutely disgusted by the sheer unprofessionalism and incompetence displayed by KU Med. One or two problems in a single visit probably wouldn't be a good sample size, but I'm confident that my one visit accurately represented the behavior in this place. If you have medical issues, and you have ANY other option...SKIP going here.

Emergency department ridiculous to long of a wait. Sick people literally getting up and leaving because it took so long. Even when you finally get a bed it takes forever for anybody to see you. K.U. is a good hospital they need to work on their emergency department.

When this is basically the only place in town you get what you get and have little choice. Unfortunately it allows them to be rude, difficult, and none responsive to patient needs. By far the worst experience in my 36 yrs in the military. Even military medicine is better ; and they set a low standard.

Dee W, the desk clerk at wound clinic was the nicest and provided the best service we could ask for. She even took us to our next appointment in the building! Top notch service and doctors as well!

I could never understand why it takes ALL DAY FOR EVERYTHING. I've been here since 11am and it's 4pm and all I've done is pee in a cup. They made sure to collect the insurance first thing. I use to love this hospital since they been building they've stop caring. And don't have a low budget insurance because they really don't care for you then.

I was billed twice for same diagnosis by 2 different doctors same practice in one hour . Avoid this hospital and all the providers if possible ! they bill more than other hospitals! and don’t care about patients I have had multiple providers and all experiences were horrible they are doing business and not service to patients I tried getting in touch with office managers and patient advocates no reply call back . They don’t have good knowledgeable doctors . Times are hard and they are robbing patients . Avoid!!!

My husband was recently there in an emergency situation with a hernia that had cut blood circulation off to part of his bowels. The staff there were incredible! They were great to him and kept me informed and understood my concern with being so far away (750 miles). My husband says he can't say enough great things about his weekend there. I thank the staff for being so wonderful and understanding.

I just gave birth here and everyone was so nice! I literally came in super close to having my daughter and they handled everything well. This is my second baby and I love that they were supportive and never made comments when I was going through contractions. I had to squeeze a few peoples arms and they were extremely nice about it. They helped me through a natural birth after an unplanned c section 2 years prior and I will always be grateful for this. The lady who wheeled me in was an angel. She was praying for me and I didn’t get to see her face since I was in labor but hearing her calmed me down so much. I’ve never had such a better experience. I feel bad I wasn’t able to give back after everything since it was such an unexpected moment. I just want the whole team to know how amazing they were. The postpartum care was amazing.They made sure I was taken care of and they always checked up on me and baby. I love that they cared so much and went out of their way for anything I needed. I would definitely recommend this hospital for anyone who is expecting. I’m so glad I chose this place even if it was a bit far.

Multi billion dollar company misplaces a baby how ridiculous is this place staff quick to redirect you to anyone but themselves I can't believe we trusted this place.

She is an ABSOLUTE horror. Pray that if your family member has the unfortunate circumstance of being in the ICU that you don't get such a callous doctor to provide you with any information. My family has been here before (with the same patient) received devastating news with more tactfulness and care. Her primary doctors had a meeting scheduled with my family today 10/5/21, however Dr. AMANDA JOBE walked in the room last night and sadly broke our hearts. She said "well her kidneys are failing, her lungs are failing, her heart is failing, and at this point we just need to except it." She was sooo cavalier. We of course have never received any of this information except about her kidneys. We were speechless. Then to add insult to injury Dr. ABDULRAHMAN MORAD defended her action as the standard for KU. My grandmother has been in this hospital several times over ther past 10 years, and this is the absolute worst experience she and our family has had.

I don't do Google reviews really but I felt it necessary to share my experience over the last 10 months post surgery. Dr. Archie Heddings is the most realistic, caring, and genuine professional doctor I've ever dealt with (and I've dealt with alot). He puts his patients well being first instead of farming you through like cattle as most doctors do. It's been a helpless feeling in my situation over this last year and it's nice having a doctor I can say I trust now because I never have before! Would recommend him and his staff to anyone.

Just after your money!!! Waste of time. Go somewhere else.

Nurses and doctors were so comforting. When my phone needed to charge they did it for me. I've never given birth before so having nurses that were so comforting was very nice. During my epidural injection my nurse held my hand, made sure I was okay. I delivered a healthy baby boy and couldn't have chosen a better place. :))

Very rude never go back and none of my family will also go there anymore ... it’s all about business they don’t do nothing for you and here they send a lots of bill to pay and when you asked them to set a payment plan they send you to collections and sue and stuff very unprofessional.. there’s no way to pick zero because one is star is even more for them . It’s good to know what they are . Harassing people to collection

This hospital sucks. Communication is nonexistent, same day appts no longer exist, and you have to search to find a good primary care physician or one that isn’t a resident. Now today I have scheduling calling me multiple times in a row when I declined the call because I’m sick because they apparently think it’s appropriate to call multiple times for a non emergency as opposed to leave a message. Even the practice manager didn’t remember to return my call and then tried to say she had remembered us talking 🤦‍♀️. Referrals given to other specialities never reached out to me as I was told, I always had to follow up myself. If you are not on top of things, you will fall through the cracks.

So we went in for my daughter's cough and I was amused with the experienced doctors diagnosis. Without any testing or checking on my daughter or do what actual doctors do. Leaning on the bed while my daughter sitting on a chair and was discussing if he should prescribe her some inhalers for Asthma. I asked him if he will do any tests to confirm what he says, since I don't see any symptoms of asthma (I have been diagnosed with Asthma 6 years ago and I know the symptoms) his response was no need we will prescribe the medicine and go from there. So I told him thank you for wasting my time and walked away.

Terrible for maternity care. They'll let women die when there is a pregnancy complication putting the life of the mother at risk before intervening. They have absolutely no compassion.

Go elsewhere! They completely did a bait and switch on me, resulting in a bill of $450. Doctors nurse at KU med arranged an appointment for a procedure in their pain clinic and when I show up they said it was only a consultation. Never was I informed a consultation was required. I would have gone elsewhere if I did. Spend a year proactively trying to resolve this? ....they take it to collections and now are actually suing to steal this $450 from me. Legalized extortion, plain and simple.

You guys are the bomb. The real deal. Nursing staff is always amazing, gentle, sweet, caring. Even the dietary staff are angels. Things are done as soon as possible. Quality of care here is the best in this region. I will go no where else for any major medical issue for I or any relative and I plan on having my children here. If you can manage to skip NKC hospital just pass right by and come straight to KU. Your relatives will actually receive respect, great care, and a listening ear here.

I called several departments including patient information in attempts to inquire over the whereabouts within the clinic my sibling was in. I was transferred to the ER department and then was transferred to the psychiatric portion of the ER. A lady picked up in a rude tone, after I asked over any information they could give me over my sibling she stated, " That's HIPPA and I don't have a million dollars." I highly doubt ANY family of a patient needs sarcastic remarks when they're worried over their care. Disgusting way to speak to anyone, and very unnecessary sarcastic remarks. I asked who was I speaking to and the lady spoke over me and continued to state, " Well I can just transfer you because this isn't patient information." AFTER the fact I just stated I spoke with them earlier and they transferred me as well. Horrible excuse for a hospital.

I had no issues with the quality of care at their urgent care but I was shocked to see that they billed $800 for an ankle XRay, I paid $500 after the insurance discount. They are billing 4 times the average for the area. I work on radiology charge masters for a living and this is by far the highest price I have ever seen.

virtually NOTHING they can't do!

The hospital is good at what they do, I have an issue with Monica Campbell in Radiology , one of their employees that keeps sending myself and my family nasty emails, after working there 20 years I thought a phone call to Patient relations would take care of this issue. They say they have no control over their employee because it is a personal issue and The would need to file a police report. Some way to treat a patient who gave 20 years of their life to your organization.

Good patient care. Was charged $800 for basic elbow x-ray with no forewarning. This is the garbage that makes our healthcare system what it is. Greed that is no different than a car dealership. Shame on you KU.

My mom had surgery for cancer and I'd give 10 stars if I could! EVERYONE from the surgery team, recovery, and the 6th floor team could not be more stellar! Everyone was so kind, her care was amazing & when we left we felt like we were saying goodbye to friends not care givers. Well done and thank you doesn't begin to cover how grateful we are to everyone (from the surgical team to the young lady cleaning our room). You ALL rock!!!❤️❤️❤️

Please save your time, money and energy and do not go to the ER dept. here. I had an unfavorable experience. When I mentioned my experience to the patient relations department, they claimed that they will investigate and make the situation right but of course they sided with their staff. I had planned to choose my primary care doctor at KU but not anymore.

If you’d like to wait 5 hours for a simple result, pls go waste your time. this hospital will persuade you take every damn test so they can bank on it just to tell you they don’t know what’s wrong with you. Overcrowded and bad system. They bring you in for 10 mins and leave you waiting another hour before they call you to move you to another room and wait another hour before they ask you any questions. Not once met a real doctor.

We will never use this hospital or any affiliated with it, ever again.

I'm from out of state & recd 5-star care at the urgent care in Gladstone, MO affiliated with UK so I chose this hospital when I needed ER services. NEVER AGAIN!! Got there around 7:30pm. Chk-in was the only quick & easy part. Vitals & triage was done in the waiting room. Got into a room at 10pm. It was dirty. No one came to see me even after asking the nurses. By 3:30am we left still without being seen. Went to North KC hospital where we had great & quick service. Pls work on your ER.

During my hospital stay, they kept giving me Tylenol for pain, after telling them repeatedly that Tylenol wasn't working. My body was flooded with so much Tylenol, that eventually my kidneys was affected. It took me repeatedly pleading for them to give me a shot of something else to help me with the pain that I was experiencing. They demonstrated poor pain management. It was awful!!!!!

I had dr Mkergee she was amazing. After that dr.ball, who tried to help at first then did nothing but push horrible shots on my baby. And gave me meds for blood pressure. Gave me no warning on side effects at any point. Then when I called, i was told specifically what Side effects are. The definition... To my disgust at the thought, that they assumed I was This stupid. It Didn't go well. When all I was trying to do was raise Awareness to the fact that I was having side effects to the depot pervera I was on. Which I was completely brushed off. Now I have severe problems with my bones. Which are a SIDE EFFECT. Please if you care for yourself at all don't go her. The doctor I had graduated somehow..and she should not have. Please go elsewhere.

Amazing exceptional care my team was absolutely wonderful kind caring and amazing 6 th floor 6219 Heather leaving review ...the amount of teamwork and dedication this unit shows everyday is awesome . They handled everything I needed and more ...just fantastic people here's is a list Des Robyn Ashley Brooklyn Brittney and many more sorry I have disabilies and can't remember all the names but I remember your kindness if you email me I will put your name in.. I'm requesting you do because you deserve recognition as well Thank you To my doctors The uralogy team ..Greg PTSD is hard thank you buddy for helping me through my darkness and everyone else involved . Dr of uralogy and everyone else THANK YOU From the bottom of my heart and to acknowledge anyone else you are remembered..and to the guy outside yelling at my handler to move while my awesome nurse wheeled me to my truck and couldn't wait ...take that stick out of yourself . It gets better Peace

This is the best place ever. My husband has had 2 surgeries in the last month everyone was wonderful. There are doctors here to treat everything.

Wow. Told me to come in for stroke symptoms and waited 4 hrs to get in. Told me he there to monitor all night. 12:30 in morning told to leave. Had no wallet no anything. Walked down road fell few times till my wife found me. I’ll never ever go there even if I’m dying. Go to a hospital that cares. Not ku. .

Hospitable.

This hospital has really good Dr.s. it's very clean and up to date technology wise. Only thing I have an issue with is the paid parking. You already charge us so much, isn't there some kind of grant or something so we as they patient,, don't have to absorb that cost??

Well to say at the least i arrived to my appt . The day before i spoke with someone in the financial dept we discussed payment and more said this would not be a issue even told me to stop before or after appt to get my paper work. Well at check in after 3 hr drive was told no record or notes in my acct. I haft to reschedule. I have had my health issue a year and suffering . This was huge slap especially after speaking to someone 3 times day prior . So the girl at doc office came out said please stay we look into this and ask doc to please see you. She called down and spoke with another about matter. Meanwhile i seen the doctor who was amazing along with his staff. Truly amazing!!! After appt the girl at reception desk took me down to financial dept per whom she spoke with a hour ago. Well they claimed no one spoke to them No notes in acct again. The girl at reception at financial dept was extremely rude and more she would not even let me speak she just kept shouting out fees and more and said we do not do charity. Pay or no doctor appt. So girl from my doc spoke up in this because she knew we did speak. And than seen no notes in acct of her call .she went above and beyond to fix matter even when faced with rude financial rep. Thank you for all. to you're urology dept . They are amazing and look into all they all are truly angels. Update this place is price gouging now people who are truly sick can not even afford care. They have a so called hosp fee on top off doctor fee and procedure fee when your just going to doc office . Best part they clueless on codes gave me 5 diffrent all not even the procedure i was having .. shameful place .. wow first do no harm has no meaning of let the sick suffer..

If i could rate this place 0 stars i would. ive been here for four hours with chest pains ive never experienced. only getting rude remarks from the er nurses on when i would be seen after finally obtaining enough energy to make it to the desk. ive had my blood pressure checked twice and no one knows when i will be seen. i came to this hospital because i have only ever heard good things about them but i will not be giving anything close of a similar review. i am in visible pain and visually see others being picked before me. i normally don’t pay attention to the negative comments people posts and i truly hate that im adding one. i wont say the hospital as a whole is trash and worth zero stars but the ER.......

22 months after my last surgery here I have been in pain 24/7 . It seems like they have done the absolute minimum to find the cause of it . It's so bad I've just moved to another state in Hope's of finding a healthcare place that can figure out what's wrong with me and not just want to treat the pain . I cant imagine being alive a year from now if they can't find out what's wrong. The good news is you'll almost certainly have better luck here then I did . Good news for me is in a year or less my suffering will be over with in a year or so . It really is that bad . But everyone is very nice and caring

The staff in Overland Park are a bit more friendly. Some staff in KU Olathe Blvd. got nothing but attitude and they seem to be very disconnected.

Waiting for surgery

I went to Ku hospital in December fell and hurt my arm. Had super bad experience with the training doctor. She’s Indian had little knowledge About being a doctor. She was practicing on me. She was soo scared even grabbing my arm to physically check it. I have health insurance So money wasn’t the issue to get decant proper service. But all what KU hospital kept telling me is to collet the money they not interested of me complain about the training doctor. I gave permission to my insurance company to pay. And I paid in full my dues on service I didn’t receive. Lady name KIM at the customer service was super rude didn’t care about anything other than collecting the deductible money. I kept telling her about my concern and bad experience had at that visit. But she told me she’s not interested to hear this. She only cares about to collect the deductible fees. Honestly they don’t even deserve 1 start on that visit. I advice KU management to pay more attention on the patients health more than just making money. I don’t mind paying for service I get. But not right to pay for something I didn’t get and I’m still in pain.

Un educated employees, never guide you at time untill you ask them about patient who is in procedure, even they will update you 1-2 hour late situation going on with patient. Lady Head Nurse Irresponsible (if they have issue about rule regulation they will let you know late night, not at time..)

Great staff, they do their best to heal and really research if not sure of issue (s)!

I went to urgent care when out of town. Was charged over $500. The visit itself was reasonably prices at around 130 ish but I received a depo -medrol injection and was charged $424 This same drug is used be vets on cats and is much much more affordable elsewhere. I will post a photo of my quote from elsewhere when I get home.

I gave birth here and will never again go to a KU hospital for birth/pregnancy. They let me go practically my entire pregnancy with like 2-3 doctors visits and the birthing was terrible and traumatizing. The epidural was hell. Then they implanted nexplanon during the same stay which is alright, but it hurt so bad and left HUGE bruising. Pretty sure I had students do everything and they didnt know how. Then I couldn't get pain meds. I waited 4-6 hours just for them to bring me whatever pain medication it was bc they kept passing the buck. The rooms after birth are tiny. I have been to Olathe Medical center for birth, so maybe I was just spoiled bc they were great! I stay far away from KU when possible.

Best care I've ever received from doctors, nurses and staff.

Cutting edge of Medici e. Truly as good as US News says!

Excellent and caring hospital. They go way above the standards of other hospitals. Amazing people

My father was a recent patient at KU Med. He had to have surgery and an overnight stay. I cannot say enough good about this hospital. Every single person we encountered was kind, accommodating and went out of their way to make our time here wonderful. If anyone needs to come here, know you are in great hands.

Staff was nice but the level of care I received was poor at best. Horrible experience and now am left with the bill and I am in no better condition then I was before the visit. Go somewhere that cares not here.

Worst experience ever.... they just don't Care about no body we been here for 4 hours just for nothing.... we get in here in the ambulance IT was an emergency and they not even check on us yet!! So upset with the staff members..

In viewing the pictures that was provided through the internet, the hospital appeared to be a beautiful place to visit or treated. In one picture the view from the hospital room was stunning. Thank you Mrs. Ivy

Oh my Gosh, The dude who got my IV in, sorry for being a bear to the 1st nurse. Of course Doc Quijano and whole surgical team, great people all around; loved my anesthesiologist sense of humor. Quijano's partner with the pretty blue eyes super intelligent and detailed explanation on the procedure and the science behind it; set me at ease. The prep and after surgery department who were angels with my nervous impatient demanding personality; unsung hard working individuals. Jonathan and Petra from prep were saints their attitude attitude frank and easy going helped chill the nerves. If I missed any your face is in my mind, I send out my gratitude and love to you all. Stay safe in the trenches, tomorrow is a new day. Love, Autumn Rose H.-H.

They lie to me told me I could stay as a support person for my wife. I drove over 2 1/2 hours only to find out they wouldn’t let me. My wife has a huge bed Sore on her bottom but has not been turned once. She has asked for water still waiting 3 hours nothing. Nurses are rude the security guard treated me like I was a criminal. I would rather die than go there.

I cannot express how wonderful your team is. My grandson was there over the weekend and had such amazing care. We absolutely loved Each of you. His surgical team. There’s no way I could ever thank you enough. Bentley and his momma also say thank you. Special thanks to night shift nurse Amy, and Day shift nurse Claire. I hope I spelt her name right. And also the wonder lady who was working security Sunday Gods Angels truly walk the earth. Fourth floor we love y’all so much.

You can't say enough good things about this place. The nurses are simply incredible. Abby, Emily, Alyssa, Latoyna, Nick, and the others who helped my mother, are exponentially better than any other hospital I have had experience with. Caring, friendly, energetic, just awesome.

Great hospital. Great staff. Highly recommended

The only hospital I will go to

So many stories! They took really good care of my son. The staff from the ER to the staff on his floor. Made sure he was well taken care of.

I started working there last week as a"valet" driver! The work is not hard and the tips are helpful!

Doctor apologized because my former foster son (now adult)....had his electroids removed a day prior to the end of seizure study. Miscommunication between doctors. And don't plan on getting discharged anytime soon on a Sunday. Doc told us 6 hours ago we would be leaving shortly....still waiting.....then it's off to the other sides pharmacy.....hope we make it before it closes.

Best hospital/doctors/health personnel in a four state area!

This wonderful hospital!!! These awesome doctors and nurses, all of the staff that saved my life starting on April 8, 2019. Thank you!! This is the best hospital on earth!!

My son was born here I cannot say enough about every nurse and doctor we came across. My wife’s OB came in on her one day off in the middle of the night to deliver my son. Top notch staff, everyone is happy to be there and it really shows. Thanks KU mother/baby!

Everybody is friendly there.

My little brother (6) broke his arm at school and we got to the hospital at 12 am and they did his X rays at 5:40pm They didnt feed him or nothing, horrible place.

I wanted to share my opinion of KUMC to provoke thought for others considering them. First off, their staff, nurses and doctors were all friendly and seemed knowledgeable. The facilities were clean and everyone was accommodating. However, my open heart surgery had complications, my incision got infected post surgery, while dealing with the infection, I got gall stones so they removed my gall blatter and I later ended up with two abdomen infections requiring accordion drains. My opinion is that although KU may have some of the best doctors, it’s important to understand that few of them will perform your surgery, the actual work will be performed by first year doctors in there fellowship year under the supervision of the more experienced doctor. I didn’t realize this when I choose them, had I better understood, I would have choose differently. I suspect some of my complications were the result of the lack of experience performing the work, however, one will never know. Do your homework and ask better questions going in.