This is one of the Starbucks that you order a specialty drink and they give you the look like really friendliness goes out the window

They always put too much ice on our drink 🤡

I really enjoy coming to this Starbucks to get work done and even meet up with friends for coffee but why did they close up all the outlets??? I guess it’s their way of saying “leave your money and go hangout somewhere else.” 😔 I guess I’ll have to find somewhere else to do my hw. Sad day!

Great starbuck! One of the o l’y starbuck on the island where I can actually work

At Waipahu store ~ bought Hawaii logo cups for mainland gifts + new Starbucks 1 for me and 🥯 🥯 QYLE was the Best "server" ever !!!

Yay! Just what we’ve been waiting for! This location is in the Waipahu Town Center, where the old Bob’s Big Bear (and Sizzler’s before that) used to be. Clustered in the middle of the center, this location is an easy on and off H1 (freeway). I’ve been here four times since they’ve opened and their staff is excellent. Some of the staff I recognize from Kapolei, so they are accustomed to high volume and special orders. If you haven’t tried their Felino uncured Italian salami and manchego cheese tray by @creminelli, you need to try this. It’s simply awesome! Gluten free, no antibiotics, nitrates or artificial ingredients. Pair it with a pink drink (I get it with extra acai base) and *whoop*, there it is...snack magic!

Fast friendly service as always.

Super nice, clean and spacious! So glad there's a Starbucks in Waipahu! It's easy to stop by, get something and get back on the road. I could drive up to Kunia...but this location is much more convenient when traveling between Waipahu, Ewa Beach and Kapolei.

Maybe it’s me, or maybe they’re just not concerned for time. But it’s happening pretty much every time now & we’re just not going to be able to squeeze this in anymore. Bigger picture, they try to keep the product lineup fresh, but it’s seeming more & more watered down with time. Maybe the coffee flavored coffee generation is just dying out. I love the quality & convenience, in theory… but i think a long trend of bending on service & product have just snapped. Hoping my stars filter my coffee searches in the algorithm. I’ve now stopped searching for “Starbucks” & started searching instead for simply coffee. The green logo has spent all it cred

My experience was pretty bad..yes, they were swamped at 7 am but the whole operation was unorganized. My wait was over 40 mins for two simple lattes. The lady who was moving around the most (seemed like a manger) constantly reassured me that she was getting my order but it definitely seemed like so many people who came in after me got served (not including app orders). When I finally got my order, they just put my cup holder on the counter, didn’t put them inside, and when I went to do it myself the top on one of them wasn’t on properly and 1/3 of my coffee spilled out. The girl who did it just looked at me and walked away. Horrible attitude and subpar service since only the manager had any courtesy. Will avoid like a plague.

Waited 20 minutes for our drinks, & I see everyone else that ordered after me getting drinks! Asked the workers & they just said it works like this& that cause of their stickers being not in order which doesn’t make sense since they should make the order for the same customer at the same time! & yes I can see you are busy but the fact that all the workers including the manager see that but NOT one person even said sorry or thanks for the wait is crazy to me. It makes a difference when the vibe is friendly but Not with these workers today. The vibe isn’t it! WORST CUSTOMER SERVICE & that’s say a lot for someone who goes to Starbucks every single day!

If I could put no stars I would, when ordering my pumpkin spice latte I asked for extra cream foam which already comes with the drink, only to not get it at all and when we mentioned that we didn’t have the foam they told us it would be an extra 2.00 dollars for foam that already wasn’t even in the drink and the worker was very very rude! Will never be visiting this location again!

Poor service at this drive-thru again! This lady stick her hand out of the window holding the card reader WITHOUT looking where the card reader was facing while busy chatting with other baristas. I barely could see or read what was on the card reader because it was facing up let alone the drive thru window was much higher than my car. I asked the staff to bring it closer and turn the pad in front of me because I couldn’t see it. She then turned and give me a “what are you taking so long face!" Then she quickly turn around and continued talking with other baristas. This staff, (Polynesian looking lady with heavy set, I wish I got her name) then sarcastically praised and mocked at my glasses as if they were the reason that I couldn’t see the card reader. Non apologetic whatsoever. Last time, they accidentally spilled coffee on my wife. Instead of saying sorry, they laughed as if it was a joke. Luckily, it was a cold coffee.

Waipahu town center location. Starbucks only packing stalls are a plus. Always busy with drive through. Closest to the rail stop and Queen's Medical Center West.