Ewa Beach Taco Bell is currently being renovated! So we came here! NEVER AGAIN! All of our food was sloppy and messy, and I dont know how but just did not taste like Taco bell. The worst part of it all is the cinnamon twist were hard. HARD! Never again!

Matt and the gal working alongside him were excellent examples of perfect customer service this morning. Polite and friendly while still keeping at a highly efficient pace. Also a shout out to the grill team, yall are killing it. I get food from here all the time and never has an order been wrong. I would highly encourage all the employees get a raise for their efforts. Very well done!

I went here about 2 days ago. The food was not fresh. It was cold. They forgot to put my sauce in the bag. The quality of the food was a no for me.

Go to the other location in waipahu or Kapolei Taco Bell customer service sucks bad.

Since we were in the area we did the drive thru because mom enjoyed the Mexican pizza up until they discontinued the item. She watched the news one evening and indicated the Mexican pizza returned. It was our 1st time at the Ka Makana Alii location, it was very busy, of course it was during the lunch hour. We ordered and the employee asked if the order on the screen was correct, we checked and told him yes. When we got to the window we checked our order and one item was missing, we advised the employee that we were missing an item and he said " do you want an extra one? I said No just what I ordered that I confirmed was on the screen NOT an EXTRA order, he proceeded to ask for the amount that was charged for the item, so I looked at the receipt and they didn't charge us for the missing item, so I paid and left that even my sister who confirmed the item on the screen was correct that she was agitated too. That's why, when asked if I can park, I refuse because too many times the order in a drive thru is missing an item or wrong. This may sound petty to some, but I don't live in the area and returning would be inconvenient, nothing like ordering what you want for someone else and it's NOT in the bag!

The cashier was very helpful and all the staff were very kind despite that they were swamped because Cinco de Mayo. Didn't realize that you can only order some combos on the app and not in person. Food tasted like taco bell.

No Baja blast? You are the champion of the Gods blessed to carry the glorious mana from heaven yet fail to supply it to the masses? If it’s a supply issue add a 0 to the end of your order number or just add one more box of syrup. Without the drink there’s nothing worthy to order. I’m not mad, I’m just disappointed.

😋drive thru service amazing!

Very new. Their crew is still learning so we have to be patient and forgiving. We asked for mild sauce and come home to find hot sauce instead. No receipt given to us.

Went through the drive thru tonight around 10:33 and the young man working the window informed us the credit card machine wasn’t working. He said he would have to ring us up at the front register. We drove off after our food was handed to us and the young man ran out, chased us through the parking lot (we were already in front of Cheesecake Factory) to make sure we got our card back. Much mahalo to the young man for going above and beyond saving us a trip back ❤️🤙🏼

This location is very rude. The shift leader named Nadia is very rude and has no people skills. Doesn’t smile and seems like she hates her job. Was the only person in line and stood there for 5 minutes while all the other workers saw me and didn’t greet me, say hi or “I’ll be right with you”. This location sucks. Needs lots of improvement

ordered the dipping taco. they didn't have the shredded beef so I had to pay extra for the steak. after 15 min I finally got it and it was the ground beef. waited more the finally got the steak. it was a ridiculous $4.20 . it was so small and had about 8 small bits of over. done steak

Overall it was a good experience. The food was good and they made the food pretty fast. They mixed up a couple of our group's orders and the restaurant wasn't the cleanest though.

What the hell why is my water brown and taste like dirt ? Don’t come here