5/5 Alana Alissa Yoshiko A. 3 years ago on Google
The
only
reason
why
I
gave
Kapolei
Lofts
5
stars
is
because
5
stars
is
the
highest
number
available!
If
I
could,
I
would
gladly
have
rated
it
a
10+.
I'm
coming
up
to
my
lease
renewal
for
the
2nd
year
and
within
weeks
of
first
moving
in
last
year,
I
already
knew
that
I
would
be
staying.
11
months
later
and
I
couldn't
imagine
living
anywhere
else
here
on
the
island.
It's
not
simply
that
I
feel
at
home
but
this
IS
my
home
and
I
can't
wait
to
come
home
everyday.
My
first
impressions
remain
the
same:
great,
well-kept
apartment,
awesome
pet
friendly
environment,
beautiful
grounds,
clean
facilities,
nice
amenities,
great
respectful
neighbors,
ample
free
parking,
perfect
location
with
Foodland
and
restaurants
across
the
street,
and
a
feeling
of
safety,
even
walking
the
grounds
at
night.
Now
that
it's
been
a
year,
I
can
certainly
add
a
very
crucial
aspect
of
any
5-star
community:
the
staff/management.
From
the
very
first
tour
that
Nicole
gave
to
me
and
my
Mom,
she
continued
to
really
play
an
active
role
in
my
move-in
process,
as
well
on
an
everyday
basis.
Not
only
is
Nicole
such
a
friendly
and
genuine
person
to
talk
to,
she's
my
go-to
person
for
anything.
My
Mom
was
definitely
sold
by
the
apartment
but
Nicole's
care
and
concern
for
my
welfare
was
what
really
mattered
to
a
parent.
I
have
also
had
the
opportunity
to
work
with
the
rest
of
the
management
-
Leilani
is
always
helpful
and
I
know
that
I
can
always
go
to
her
for
help,
as
well.
When
I
was
on
vacation,
she
really
helped
ease
my
concerns
and
she
will
also
go
out
of
her
way
to
make
things
easy
for
the
tenant.
Now
with
the
lease
renewal
approaching,
I've
been
fortunate
to
work
with
both
Tonya
and
Chrissy
on
the
process.
No
matter
how
many
questions
I
have,
they
are
patient
and
understanding
and
I
always
leave
the
conversation
with
no
issues.
I
also
have
to
mention
the
services
team.
I've
submitted
three
repair
tickets
for
something
to
be
fixed
in
the
apartment
and
Kepa
has
always
quickly
responded,
which
was
especially
appreciated
when
I
accidentally
locked
myself
out
one
late
night.
I'd
submit
a
ticket
and
by
the
time
I
returned
from
work,
the
issue
was
resolved
with
an
explanation
and
he'd
check
back
to
make
sure
everything
was
fine.
And
just
last
week,
the
key
FOB
battery
needed
to
be
replaced.
Within
5
minutes,
Toby
was
already
knocking
on
the
door.
The
nicest
feeling,
though,
is
being
recognized
by
the
management.
All
I
have
to
say
is
"It's
Alana"
and
they
know
who
I
am.
I
really
appreciate
this
sense
of
belonging
to
a
family....
I
think
that
the
actual
management
is
just
as
important
to
the
tenants'
happiness
as
the
apartment
and
community
itself
and
in
this,
Kapolei
Lofts
excels
in
both
areas.
I'll
certainly
be
back
again
to
rave
more
my
home!
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