These guys have lost their standard in both product quality and service.i bought 3 gold ring and one diamond set. The gold design of 2 ring fell after 4 days of use and when i went to them to resolve the problem they jst said its my mistake. I didn't understand why and how it was my mistake. Now to top that they even asked heavy price to correct thier own mistake. On a serious note please buy from some other jewellers.

Very arrogant staff , don't even know how to speak with clients . Lady on the reception is having a huge attitude problem not even telling her name , disgusting.

Pathetic service pathetic staff present at this store they are looting people in daylight do not engage them for any settlement of diamond against gold if you stay in Delhi take the hard card or sue them they have to give it.

pc jeweler is very useless, pc jeweler does not take back its sold jewelry, due to which customers have to bear loss in selling in the market, please avoid buying jewelry from pc jeweler,

Poor customer service. Pathetic attitude from the ladies showing ornaments. Seriously something is very wrong with the way these people are trained or the culture they have developed over the years. Unbelievable.

Hi, I am one of your unsatisfied clients !!! Your services and team is a big mess !! I ordered a pair of earrings online. First it took more than a month to arrive whereas we were given 20 days. Following this there is no way you can reach or contact the concerned person or team. And they still did not feel satisfied with our mental harassment, their courier service could not locate our home and on their site it says order delivered. Bravo. Such a fantastic job done by this company. Absolutely unpleasant experience and such a headache to order from here. This is my first and last time with them. I am going to post what services you guys have given to us on all the possible platforms just to know is this really how you guys work. Please stop calling yourself India's No. 1 brand. It's such a false statement

Very unprofessional. They have kept the shop closed for 3 straight days and did not provide the wedding rings on time. Due to their unprofessional conduct, we had to look for other solution and still awaiting an update for my ring. STOP EXPLOITING CUSTOMERS AND TAKE OWNERSHIP!

PC jeweller store in Karol Bagh…best collection of Solitaire are here…Bangles are available in high class design in minimum weight and staff behaviour are very polite and everyone treat you politely and collection of jewellery are totally different with awesome finishing and in minimum weight.

They are not buying his own ornaments/coins easily If they bought today payment terms shocking of 30 to 40 days

Good price range. But yellow gold more variety

While I called in the store , and there was no response like hello and just started saying jo bolna h jldi bolye , this is not a fair response, while also I have been customer of pcj since 2015 but it is very sad to see there response and designs both have been degrading day by day

Pcj owners did fraud and PCJ will close soon.

Just a few days ago, I bought a diamond ring from here for my engagement. As I belong to a middle class family, I was very nervous and scared before going inside, because I had never been to such an expensive place. But the staff there is so wonderful that not even once did I feel that someone would judge me, how I look or whether I am wearing branded clothes or normal. Many thanks to all the staff of PCJ, especially those who attended me.

Customer service needs to be improvised. Its a Reputed brand, no doubt. Gold quality is also good.. 1. We bought many gold coins online, none of them had hallmark and out of curiosity we verified it recently by selling all those coins to another reputed store and observed that; all these gold coins were perfect 24kt only with proper weight. 2. But some days back, we have ordered a product online some, there was no sign of delivery. The order is still in pending status for more than a month. We were so much scared of losing the money. We tried approaching to the customer service to resolve it asap and got cold shoulderEd every time. We tried all sort of things; we mailed, whatsapped, called the toll free number billion times, even we call some stores in Delhi; Nothing helped at all...!!! We were extremly frustrated that time. We didn't expect a sudden downfall of such a reputed brand, as we had been a long time online customer. 3. Anyways the product got delivered after some days, also noticed that the customer service had been improvised a lot lately. Good to see! @PCJ team, pls value your customers and avoid retention. keep up the good work.

Nice place people are good but didn't talk or give much information about products. Overall nice place. I'll visit again. Thanks

Totally unprofessional staff and receptionist, they do not even follow up their return policies . They just need make the sale of the product by hook or crook , and later on they won't entertain you at all once the sale is done. I purchased items worth 2 lakhs and have been sick and tired of getting the soldering over it within every week . Would not recommend this pathetic showroom or any stores under it.

Totally unprofessional staff . Don't have the basic knowledge of peparing the invoice . I am hereby reffering to muzaffarnagar outlet .

After sale service is pathetic, running behind them for over a month to get a repair done but least bothered to even acknowledge properly.

PC jewellers in Karol Bagh,New Delhi is excellent Showroom for gold and diamonds jewellery, Here Hallmark jewellery Available.

Best jwellery shop of Delhi NCR.. Vide variety of designs

PC jewellers has nearby 100 stores PAN India with various latest designs, variety of all type of jewellery in Gold, Diamond with economical rates. Staff is well trained and experienced. Good customer service. One stop solution under one roof for all your jewellery needs.

In my opinion for any business customer service is very important. No matter how big or small the order is. I had to wait their for my gift card redemption for more than half an hour but they did not even ask for a glass of water!

Got my engagement ring from here. Amazing collection and amiable staff. Whatever jewelry you are choosing do pay a visit here.

There are many facilities available for staff and all workers

One of the most reliable gold store in india. Well behaved staffs. Visited one of the biggest store of pc jwellers in india that is in Karol Bagh and thet don't have as much variety as expected. They do not give any discount, not even on making charges. GST is 3% all over India.

Very good jewellery shop

Good designs, knowledgeable and very polite staff.

Very nice shop . There is lot of variety of jewellerys. And the shope is very big.